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F1 2018 keeps crashing with same error message on brand new top of the line gaming PC

Hey everyone,

I just purchased a new gaming PC from NZXT with an GEFORCE 2080 GPU and I have F1 2018 optimized in the GEFORCE experience app.   The game has crashed multiple times with the following error message:  "The D3D device has been removed.  Try updating your drivers or change graphic texture settings."  

Needless to say all my drivers are up to date and Battlefront V and other games are running smoothly.  Any thoughts?    

Comments

  • JoshuaKM1JoshuaKM1 Member New Car Smell
    edited December 2018
    So I just went through trouble shooting with NVIDIA and they think it is an issue with the game and they told me to contact Codemasters directly.  Is anyone else with a brand new 2080 GEFORCE GPU getting this "The D3D device has been removed.  Try updating your drivers or change graphic texture settings"   error message?  

    My computer is brand new from NZXT and has the following specs: 

    CPU - Intel Core i7-8700K 6-Core 3.7 GHz
    MOTHERBOARD - ASUS ROG Maximus XI Hero (Wi-Fi AC)
     GPU(GRAPHICS) - ZOTAC GAMING GEFORCE RTX™ 2080 AMP
    POWER SUPPLY - NZXT E850 Gold Digital PSU
     RAM - G.SKILL TridentZ RGB 16GB (2 x 8GB) 3200 MHz

    Is there a technical support number for Codemasters?  All of my other games are running smoothly so I believe it is game specific.
  • steviejay69steviejay69 Member Petrol Head
    JoshuaKM1 said:
    So I just went through trouble shooting with NVIDIA and they think it is an issue with the game and they told me to contact Codemasters directly.  Is anyone else with a brand new 2080 GEFORCE GPU getting this "The D3D device has been removed.  Try updating your drivers or change graphic texture settings"   error message?  

    My computer is brand new from NZXT and has the following specs: 

    CPU - Intel Core i7-8700K 6-Core 3.7 GHz
    MOTHERBOARD - ASUS ROG Maximus XI Hero (Wi-Fi AC)
     GPU(GRAPHICS) - ZOTAC GAMING GEFORCE RTX™ 2080 AMP
    POWER SUPPLY - NZXT E850 Gold Digital PSU
     RAM - G.SKILL TridentZ RGB 16GB (2 x 8GB) 3200 MHz

    Is there a technical support number for Codemasters?  All of my other games are running smoothly so I believe it is game specific.
    Try this https://support.allegorithmic.com/documentation/spdoc/gpu-drivers-crash-with-long-computations-128745489.html
    Revert to normal if no improvement. 
    BIB -   :D
    I'm not stupid, I just don't always have all the necessary information,...stupid.
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