Having problems with your audio? Troubleshoot here.
AudioAll audio stutters and / or the sound seems
sped up (PC only) This is an issue with Realtek
and Creative sound cards. This is something we’re
investigating: to get the sound to behave, you need to change the sample rate
to 48 kHz or 48,000 Hz. You can do this within your audio driver. This affects all audio in game
including audio embedded within videos. Update 25/08/16 - This is now fixed and will be in a future patch.
AI Vehicles are stuttering (All platforms) A known issue. This is fixed and will be in a future
I can’t hear any speech (All platforms) This is
generally a result of setting your output options on your platform of choice to
an output that your system does not support. 5.1 and
7.1 settings should only be used if you have a surround sound system. This option should be set on the PC,
PS4 and Xbox One systems, not in game. Using the automatic in-game
settings will default to whatever output your system is set to.
I can’t hear the race engineer on my Sony wireless headset (PS4) To adjust the level of the Race
Engineer, you need to locate the Sound/Chat buttons/slider on the side of the
headset. To hear more of the Race Engineer
you press towards ‘Chat’, to hear more of the F1 game sound, you press towards
I have tinnitus and the high pitched whine is hurting, what can I do?
(All platforms) We will be including an accessibility
option in the audio options that can toggle these elements on and off. This is fixed and will be in a future
I hear a “wall of sound” when driving past the pit lane on all tracks
(All platforms) A known issue. This is fixed and will be in a
The race engineer is too quiet when using the pad speaker / headset
(PS4) Both the headset and pad speaker
have independent volume controls native to the PS4. These can be adjusted within the
dashboard – not in game.
Voice CommandsI’m having issues getting voice commands to work (Xbox One) Voice chat is only supported via
Kinect hardware, Cortana is currently not supported – this is a Microsoft
I’m having issues getting voice commands to work (PC) Make sure the headset mic is
marked as “Default” in the “Recording” section of the Audio device section in
the Control Panel. Check the volume level in the
properties of the recording device – should be at 100% Make sure no other program is
running that uses the microphone input – Teamspeak etc.
How can I see a list of all voice commands? (All platforms) Press the “talk” button, this is
context sensitive so you’ll see a list of all valid commands. At times there can be more than
one page of commands which can be flipped through.