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ADMIN HELP !!!

Hi,
Why was my Racenet profil deleted ?
I'm on https://www.dirtgame.com and I lost all my datas, ingame it created a new profil.
Tried to put the 310560 backed up folder but still get the new profil with near to 0 money, 0 carreer skills/cars/etc etc etc.

Tried to check steam files but same problem, it's not a local problem but a racenet data problem.
Need you to put my backup when profil was still there.

HELP
Thanks
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