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This is unacceptable.

The moderators of these forums should not be forced to clean up this mess on a daily basis because Codemasters management is unwilling to dedicate resources to implement basic spam filtering.

I shy from hyperbole, but this is an embarrassment to your company and your brand. This has been an issue for at least a year (probably longer!), and your moderators do a great job of cleaning up this mess every morning. but for a few hours, this is what your forums turn into. This is the image you put forth to your most dedicated fans that come to your official "community".

I simply screen capped the first three pages of a single forum. If anyone on your PR team sees this, realize: This is the face of your brand.






Comments

  • ChristinaMcChristinaMc Community Manager
    Hey! Thanks for this. We're aware this is an issue - and it's definitely one that seems to have escalated in the past couple of weeks. We've reached out to our forums service provider for their help on resolving this, as for us to manually go through the forums each morning isn't the best long-term or efficient resolution to this. We'll keep you posted on how we get on, but hopefully you'll notice the difference soon. 
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