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F1 crashes before career mode

The game crashes before career loads, all other modes work, even other careers

Crash dump file added

Any ideas how to fix this?
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Comments

  • oiEUsouOskipoiEUsouOskip Member New Car Smell
    edited November 13
    I`m having the same problem here. The game starts to load, the load icon change to the "please wait" icon, then it frozen and after 3 seconds it goes back to windows. It`s happening after the Bahrain race (it should be back to the lobby screen after the race, where you`re with your laptop).
    edit: i`m running the last version of the game (1.10), and in previous versions it never happened to me.

    {
      "EXE": "F1_2017.exe",
      "Version": 369343,
      "Exception": "EXCEPTION_ACCESS_VIOLATION at 0000000040542FC1",
      "System": {
        "ProcessMask": "FF",
        "SystemMask": "FF",
        "Memory": {
          "Resident": {
            "Current": 2735652864,
            "Peak": 2761351168
          },
          "PagedAllocation": {
            "Current": 4896157696,
            "Peak": 4922122240
          }
        }
      },
      "Session": {
        "GameMode": "gm_career_2017",
        "Ruleset": "race",
        "ID": "race",
        "Track": "bahrain",
        "AssetGroup": "asset_groups/environment_package/tracks/bahrain/wep/bahrain.assetgroup",
        "Driver": 20,
        "Errors": 0
      },
      "FlowState": {
        "Previous": "StateFrontendFrameLock",
        "Current": "StateSession"
      },
      "FlowTransition": {
        "Previous": 0,
        "Current": 1
      },
      "Graphics": {
        "Vendor": "0x10DE",
        "Device": "0x13C2",
        "Driver": "NVIDIA 38813, r388_10",
        "AvailableVRAM": 0,
        "TotalVRAM": 4155840
      },
      "SystemInfo": {
        "ProcessorName": "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz",
        "ProcessorArchitecture": "x64 (AMD or Intel)",
        "NumberOfProcessors": "8",
        "TotalMemory:": "16322MB"
      },
      "OperatingSystem": {
        "MajorVersion": "10",
        "MinorVersion": "0",
        "Version": "Windows 10",
        "ServicePack": ""
      },
      "DisplayInfo": {
        "Display_0": {
          "Name": "NVIDIA GeForce GTX 970",
        },
      },
    }




  • DanielzetDanielzet Member New Car Smell
    Same problem at my PS4 running under patch 1.10
    I´m playing in 2nd season with Ferrari - never changed the team - suddenly after a race the game crashes while loading the driver hub scene.

    It´s really frustrating... I´m hoping for a fast workaround !!!
  • cheekymunkey78cheekymunkey78 Member New Car Smell
    I had the game crash on me every time I tried multiplayer.

    What I did was edit the driver in the manage driver section of the main menu and only change my crash helmet to a default new one (with no colour changes)

    After saving the driver changes the multiplayer worked again.

    Not saying it is the same issue but worth a try.
  • F1SupportF1Support Member, Codemasters Co-Driver
    edited November 13
    Hello all, sorry to hear you're having this issue.

    karlisstyle and oiEUsouOskip can you send me a crash dump please if you're on PC. instructions are here: http://forums.codemasters.com/discussion/comment/294776/#Comment_294776

    Danielzet can you send me your save game please. Instructions are here: http://forums.codemasters.com/discussion/comment/307734/#Comment_307734

    @cheekymunkey78 can you make a new thread for your issue please. I need to know which platform you're playing on.


  • oiEUsouOskipoiEUsouOskip Member New Car Smell
    F1Support said:
    Hello all, sorry to hear you're having this issue.

    karlisstyle and oiEUsouOskip can you send me a crash dump please if you're on PC. instructions are here: http://forums.codemasters.com/discussion/comment/294776/#Comment_294776

    Danielzet can you send me your save game please. Instructions are here: http://forums.codemasters.com/discussion/comment/307734/#Comment_307734

    @cheekymunkey78 can you make a new thread for your issue please. I need to know which platform you're playing on.


    Done (by PM).
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