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Support

Need help with your game? Have experienced a problem? Head here.

Please post your report in the correct sub-forum. Any bug reports posted on the homepage will be deleted.


Subforums

  1. Troubleshooting

    Game not working at all? Come here for all technical solutions to get you back on track!

    We ask that the following rules and templates are followed to ensure that we can create the best game possible with your help:

    • Please only post ONE bug per bug report.
    • Complete the bug template in full should you want to log an issue. The bug report template is the first thread on the top of this sub-forum for you to copy and paste into.
    • Incomplete bug reports will not be looked at by CM staff, and will be hidden/removed. 
    • Replication is important. Providing accurate methods of reproduction, with how many times you have achieved this, is appreciated
    9
    posts
  2. Report an Issue

    If you are looking to report an issue, please choose the correct template, and copy and paste your answers into the template to tell us about your issue. Please check the Bug Reporting Rules before you start your report.

    • A detailed description of the issue.
    • Report Code
    • Platform?
    • Game-mode?
    • [ONLINE] The amount of players in your session? If you know the players forum username, please tag as many people who were in your session here.
    • [ONLINE] Were you the host?
    • [PC ONLY] Please post your DXDiag, including the make and model of motherboard.
    • What troubleshooting have you tried? Please list everything you tried.
    • Any screenshots or video of the issue? Remember to add as unlisted if video via a third party. 
    • How do you make the problem happen? Please add a step-by-step guide here so we can replicate and get reported as quick as possible.
    4.3k
    posts
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