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CM_Ads

Codemasters Staff
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Posts posted by CM_Ads

  1. Posted

    6 hours ago, Eagleizer said:

     

    I don't expect you to fix it since you havn't been able to fix any of the other very serus problems, like stutter, or even try to work with us to fix it, or even reply to any of the endless hours spent on trying to help you improve the game by writing reports and making videos. 

    BUT I DO EXPECT YOU TO AT LEAST REPLY AND TELL ME HOW TO FIX THE BROKEN TIMES AND STAGES!!! 

    I spent a whole day making the previous report about this problem, and not a single response from you

    about how to fix my stages and the PB times, not even a simple THANK YOU for wasting a hole day of my

    precious time making a thorow report! I have spent many hundred hours writing reports and helping other

    users with their problems, keeping the load off your shoulders. It is very hard to stay friendly with your

    no-response , no THANK YOU attitude!

     

    Cheers 🙂

    This bug is being looked into.

  2. Posted

    40 minutes ago, neil3646 said:

    Been a week since this update/dlc launched and still my game crashes every time on Xbox upon completing a stage/scenario and pressing continue. 
     

    Any update on if this is being investigated or fixed or anything?

    Hi @neil3646 Sorry to hear you are still crashing. We are investigating this issue. Any info thats new about this issue will help us.

  5. Posted

    Can anybody that's getting a crash thats not in 'My Team' Please try loading into the game and disconnecting from racenet, then try play the game?

    When you first load the game you can cancel the sign in.

    I want to see if you play things like Custom and Colin McRae mode you get the crash when *not* connected to Racenet.

    Obviously if you are only getting a crash when playing in My Team you won't be able to test this out. We are investigating that issue as well though.

    • Thanks 1

  7. Posted

    47 minutes ago, neil3646 said:

    Thanks for noting the problems some of us are having on Xbox. Hopefully something can be sorted soon 🤞

    @neil3646 

    Have you changed any input settings?

    Do you play with pad or wheel?

    Are you signed into Racenet when you get this crash?

    What difficulty are you playing on?

     

    Any info would be great to help us solve this. Cheers.

  9. Posted

    12 minutes ago, Bob D. Aegirsson said:

    I have the game on steam and I'm from France (South-East of France) . The weird part is that I live with my brother who also has the game and play on the same connection but doesn't have the same issue.

    Hi, thats really odd. Please can you provide us with you Steam profile ID? Cheers.

  10. Posted

    26 minutes ago, Bob D. Aegirsson said:

    Connection  Failed. The lack of a direct hotline-like support is what makes this bug extremely annoying. A support employee with access to the backend servers could fix it with 2 clicks of the mouse yet we can't ask help directly through a hotline/support mail. It may be the most gamebreaking bug in the game, having it fixed or at least knowing that there's a reliable way to get help with it would be more than welcomed.

     

    Hi @Bob D. Aegirsson, I see it looks like you are on PC. Is that correct? Also what country are you playing from? Both of these would help us look into this as this issue isn't wide spread. Cheers.

  15. Posted

    9 hours ago, Ross93 said:
    • What platform you're playing on: Windows 10 - Steam.     
    • What your PC setup/build is like (graphics card, processor etc.): OS - Windows 10 64-bit, RAM - 16 GB, CPU - Intel i7-8700 @ 3.20 GHz, GPU - Nvidia GeForce GTX 1060 6GB
    • If you're playing on PC, state whether you're in 2D or VR: 2D
    • Whether or not you have any non-standard peripherals connected, like steering wheels, gaming mice etc: Thrustmaster TX Racing wheel + T3PA Pedals

    Whenever I select the Rallycross Career mode. It only gives me the option to choose from the 3 RX Supercars I own. My garage has the RX2 Fiesta, Group B RX cars, Super 2000 cars and the 2019 RX Supercars.

    Hi @Ross93 in the Master tier you can only race in RX Super cars. Hope this helps.

    • Disagree 1

  19. Posted

    On 12/19/2019 at 5:15 PM, Nytefyre said:

    hello. ive been having a bit of sound trouble since the 1.11 update. It is the sound cutting out bug. i never had this issue until this latest update.  Its happened to me 3 times in the past day or so, and its only done it for the engine sounds of the BMW E30 each time. i have a good headset, and i can just barely hear the engine sounds, like the volume is at 1 or 2, not at full volume like 100. i can hear the revs, the shifts, all of it, so its not missing, but it get buried under my co-driver calls, road/track noise, etc. the game is providing the calls and environmental sound effects just as they should be, no issues there. the odd part is that it will be just fine on some runs, then go back to being almost silent.

    all other cars up til this point have been working and sounding fine.

    i play through Steam on my PC.

    thanks in advance for any help/info/fix you can do to hopefully straighten this out.

    have a good 1!

    -Nytefyre

    Have you tried resetting your audio settings and then putting them back to how you like? That can often help if you are having audio problems.

  20. Posted

    Hi @jcosta39 please can you provide more info such as:

    • What platform you're playing on (for PC also state Steam, Microsoft or Oculus).
    •  
    • Which version of the game you own (such as Deluxe).    
       
    • If on PC, what your PC setup/build is like (graphics card, processor etc.).    
       
    • If you're playing on PC, state whether you're in 2D or VR.
       
    • Whether or not you have any non-standard peripherals connected, like steering wheels, gaming mice etc. 

  23. Posted

    14 hours ago, HoksuHoo said:

    So I just did World Series race, after completing and uploading time I was looking at leaderboard, then game crashed with the usual "access violation at dirtrally2.exe" thing that I have reported several times, sent multiple crash reports about, made a thread about, contacted CM about, and without ever getting an actual response as to why that happens or what to do about it.

    This was AFTER uploading the time, while I was looking at leaderboard with my time on it, but after the crash my time has been removed??? Great job.20191028192246_1.thumb.jpg.ae71e0e3dfdd8272629ccc873dbb91ab.jpg

    PC Steam, super deluxe edition. 1230v3, GTX 1070, 16gb ram, SSD, Windows 10. G920 steering wheel and shifter

    Have you tired validating steam files? Got all DLC enabled? Not modded the game in any way?

    • Agree 1
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