Open letter to Codemasters.
It is bad PR and bad business practice to not effectively communicate with your customers. If we take the time to give you guys feed back, we deserve to get a response, even if its just a link to a previous response that could be used for other peoples posts. Codemasters has a poor reputation, for releasing buggy games, that are not properly supported after release. If Codemasters wants their business to grow, they should be looking to learn from the mistakes, begin to engage more with their customers and give us news about what updates/bug fixes are currently being worked on, with a rough release schedule. Failure to do this either makes you look like amateurs, or worse, that you guys just don't care what we think of your game support.
Two months ago Christina promised that the FFB updates, would be on going and the previous FFB update would not be the last. Since then no updates have been release for FFB, no community posts from Codemaster's officials, to even state that you still care about this issue. I do realize that us wheel users are in a minority, but we are the heart and soul of games like this. Wheel users helped to make DR1, the fantastic game that it is today. We are the voices in the forums, alerting you guys to bugs, that are helping you guys to make this game better too. Die hard fans of your games help to sell this game, to other more casual players. So Codies please give us some news, please interact better with you player base and provide us with more news about future updates.
Having said that I am loving this game despite its issues. If you iron out some more of the wrinkles and hurry up with seasons 3 and 4, I think it will really help to improve your reputation in the gaming community, which surely is long term good business sense.