CMTGK

Hey folks, Some GRID 2019 players on PC have been continuing to report crashing issues related to DX12. Whilst the majority of these can be fixed quite easily, we wanted to put a topic together as a troubleshooting tool for those continuing to get these problems. If you are receiving errors similar to the one below, this topic should help. The majority of these crash errors can be resolved by doing the following: - Ensure GRID, your drivers, and Windows are drivers are up-to-date - To ensure Windows is up to date, navigate to the search bar and type 'Windows update settings'. Hit the 'check for update'. button If you are given a message saying 'You're up to date' then you're good to go, otherwise make sure you install the update, restart your machine and then repeat the process until you receive that 'You're up to date' message. Make sure your drivers are up to date. Many DX12 issues are caused by running out-of-date graphics card drivers. To ensure you have the latest drivers installed, PC Gamer has a handy guide in what you need to do - https://www.pcgamer.com/uk/how-to-update-drivers/ Update GRID 2019 and 'verify game files'. Make sure you are running the most up to date version of GRID by heading to Steam and updating (typically this should happen automatically the next time you load Steam after we have issued an update). If your game is up-to-date, right-click GRID 2019 in your Steam library and hit Properties. From there, go to 'Local Game Files' and press 'verify integrity of game files'. This might take a few minutes to do, but once done, restart your system. Hopefully, after completing each of these steps, GRID should be running smoothly. If not, there are some further steps below you can try. Delete the hardware config files. If you update your PC with new hardware, often this can cause discrepancies between what GRID thinks your system hardware is, and what you actually have. By deleting the hardware config files that are stored on your PC, this will force a new one to be created when you next load up the game. To find this file, navigate to: C:\Users\[USER NAME]\Documents\My Games\GRID (2019)\hardwaresettings and delete the 'hardware settings config' file. This will not impact your game save. Make sure your anti-virus/malware protection isn't blocking the game by adding 'Grid_dx12.exe' to your exceptions. To do this with Windows Firewall, open up Firewall in the Control Panel, go to 'Allow an app' or 'add an exception' and add the 'Grid_dx12.exe' that's located in your Steam folder to this list. To find where 'Grid_dx12.exe' is located, right-click GRID 2019 in your Steam library and hit Properties. From there, go to 'Local Game Files' and press 'view local game files'. Make sure you aren't running 'MSI Afterburner' as that has been known to cause issues with our games (including F1 2019). Disable the Steam overlay. By right-clicking GRID 2019 in your Steam library, selecting properties and then deselecting 'enable Steam overlay for while in-game' this will disable the overlay. Invites to lobbies and messages whilst in-game will appear in the background, rather than by bringing up the overlay. Achievement notifications will also not show but you will still receive them. Before attempting to reload GRID after trying any of these steps, please restart your PC. Hopefully following these steps will help reduce/stop these errors from popping up. If you have any tips on what's worked for you, please include them in the topic below. Thanks!

Unfortunately, there are no such plans to make such a change in GRID.

Welcome to Season 3 of GRID GRID®’s third dose of post-launch content arrives on April 15th for the Xbox One family of devices including the Xbox One X, PlayStation®4 computer entertainment system and PC via Steam. Season 3 is also coming soon to Google Stadia. The Cars 🚗 Ferrari FXX-K Evo 🚗 Koenigsegg Agera RS 🚗 Koenigsegg Jesko 🚗 Bugatti Veyron 16.4 Super Sport (available as a Loan car in Multiplayer for all GRID players) BONUS CARS FOR ALL GRID PLAYERS 🚗 Honda NSX-GT and the 🚗 NISSAN GT-R Racing Car (GT500 Spec) The Track Loved by drivers and fans alike with its snaking corners and old-school aesthetic, players will be heading to Japan to get to grips with the Suzuka Circuit. Regardless of the six routes they choose, each of the nine weather and time of day conditions will be at the disposal of all GRID players. The Extras GRID Season 3’s other features include nine new achievements/trophies, 33 new Career events, 14 liveries, six livery patterns, ten player cards and banners. Multiplayer/Freeplay Credit Boosts Finally, after community feedback and rigorous testing, there have been substantial changes to Multiplayer and Freeplay modes. Changing with Season 3, credit rewards for competing in these modes have increased by up to ten times their previous amounts, allowing for a greater incentive for Multiplayer and Freeplay. More info Take a deep-dive into everything about Season 3 📕 https://bit.ly/GRIDS3Blog Where to buy? Season 3 can be purchased separately on each digital storefront on April 15th. GRID Ultimate Edition players will automatically get access via game update.

Patch Notes - 12/08/20 Below you will find patch notes for the most recent update to GRID. The update is now live on Xbox One, PS4, and PC. Please ensure your game is updated in order to have access to these additions/changes. Added support for Logitech TRUEFORCE™ on Xbox One, PS4, and PC. Added five new liveries in support for the integration - Ford GT LM GTE, Cadillac DPi-V.R, Jedi F1000, Ford Falcon FG-X Supercar, and the McLaren M8D More information about TRUEFORCE™ can be found in our Steam announcement page: https://steamcommunity.com/games/703860/announcements/detail/2719564826145212302

Hey @dcottle - please check your Xbox messages, not your in-game ones. Let us know if you got your Pitcoins.

Unfortunately not - this is something I hoped to do! We aren't able to offer the content any longer due to the licensing expiration, that also applies to any DLC whether paid or free.

Hey @antiparticle - Thanks for bringing this to our attention - sorry it's taken so long to get back to you. Unfortunately, our licenses with manufacturers have expired for our release of GRID Autosport (separate to Feral's releases), which is why the game and subsequent DLC packs were removed from Steam. I've looked into whether it was possible just to release the DLC packs (as they are effectively useless without the full game) but sadly it can't be done.

Hey @MadMann - Welcome to the Codemasters Forums. Take a look here, you might find an answer:

This fix is for the single-player qualifying yes. The hot lap bug in multiplayer was fixed in the last patch - did you ever get a chance to test it?

Hey @Cameramon - Please use this topic as a guide when reporting bugs, it helps us identify the problems you're having:

Hey @Wolfgang007 - Welcome to the Forums! As you're experiencing similar issues to others, I would suggest taking a look at this topic to see if you can find a fix. Best of luck!

This has now been fixed with a patch. Stadia's patch will follow shortly

This has been fixed with a patch today

Fixed!

Patch Notes - 02/06/20 Below you will find patch notes for the most recent update to GRID. The update is now live on Xbox One, PS4, and PC - a patch for Stadia will shortly follow. Please ensure your game is updated in order to have access to these additions/changes. Fixed an issue where finishing in 1st place in Hot Lap, places players in last place for the race Other minor bug fixes and tweaks UPDATE - 03/06 Patch now live on Google Stadia.

Just to update, we're working on a fix and planning to get it live next week.

Just to update, we're working on a fix and planning to get it live next week.

Just to reiterate @eMc0B - thanks!

Hey everyone - we're aware of the bug and are issuing a fix for this very soon. I'll let you know once it's updated. Thank you for your reports!

Hey folks - we are aware of this bug and are looking to put a patch live for this ASAP

Glad to know you've fixed it @EpicPandemic! No blame here but it could be down to a slow hard drive. Something to think about if you are seeing slower load-times in other games.

Thank you for updating @EpicPandemic. Do you have the game installed on an SSD or HDD? I would recommend 'verifying game files' on Steam - this can often solve multiple problems.

Hey @zibberman2003. We are aware of this issue - thank you for letting us know. I'll update the Forums once I know more.

This fix was added to Stadia in the last few days alongside Season 3 🙂

@HighTechGG The AMD Phenom II 970 processor you are running is ten years old which might be why you're struggling to get the game working. It falls below the minimum requirements on Steam. Your GPU is just meeting the minimum requirements for the game. @GodsAvenger I'm going to try and find other troubleshooting solutions but I'm not hopeful.