CMTGK

As far as I'm aware, we can't offer localisation in languages/regions we don't have a publisher in. That may be different depending on the region though. This was what I was told a little while ago in relation to Japanese language files in GRID:

Hey @marzman3 - more info on that will be here:

Yes, rest assured, we're talking about your problem (the lack of wheel feel issue), not the original topic problem (should have been in a different topic but not a problem).

It's likely that an update Fanatec issued after the one where it was working, broke it - these things happen. The above is as much information as I have but I can only assume that by them saying 'this month' is indeed April.

Additionally, if people could add their Hardware Settings to this thread then that would be very useful. They can be found here: C:\Users\[USER NAME]\Documents\My Games\GRID (2019)\hardwaresettings

I'll be on this week 🙂

Thank you all for the additional information. We're actively looking into what could be causing this. I'll update as soon as I have more to share.

Thank you for the detailed post @fadingtrails - this kind of information is super useful. Do you recall this ever happening before the update or would it be hard to say?

I'm pleased to confirm that the dev team have discovered the problem and this will be fixed alongside the release of Season 3 on Stadia (which will be within the next two weeks). I will update this thread once the fix has been issued 🙂

We're actively monitoring this at the moment. Here's a thread with everyone mentioning similar issues right now

Just had this from Fanatec - @Marc1011

Thanks for replying. DX12 errors a bit complicated as they don't have a single cause. I'm looking to get some more help from the development team but for the time being here's a couple other things you can try: - Make sure your anti-virus/malware protection isn't blocking the game by adding 'Grid_dx12.exe' to your exceptions. To do this with Windows Firewall, open up Firewall in the Control Panel, go to 'Allow an app' or 'add an exception' and add the 'Grid_dx12.exe' that's located in your Steam folder to this list. Once done, make sure this is saved. - Make sure you aren't running 'MSI Afterburner' as that has been known to cause issues with our game. Please let me know if either of these has helped anyone.

Waiting for Fanatec to get back to me as to when the fix will go live. I chased this morning.

Hey folks, thanks for waiting. We've logged this as a bug and are doing what we can to look at reproducing this. I'll let you as soon as I get an update.

Hey @gekkoX - This has been bugged and fixed and will be updated for Season 3's release that should be out in the next few weeks 🙂

Can anyone confirm that they're having issues in particular parts of the game? For example, crowded areas. Or, is it consistent no matter what track/car you're using?

Thank you both for the information you've provided. I'll get this looked into. In the meantime, please make sure that your Drivers and Windows are up to date.

Hey @BerserkBaguette - welcome to the Forums 🙂 Please can you update your post with as much information about your machine as possible - this obviously shouldn't be happening but providing us with all the info you can will help in diagnosing. Here's a template you should use:

I'm sorry you're still having problems. If you've played less than two hours on Steam you can request a refund but I am still actively looking into this. It's very difficult to diagnose when you're the only one having this specific problem but I'm doing what I can. Should have an update later on today for you. Hey @chukyx006 - Welcome to the Codemasters Forums. That processor falls under the minimum required specifications of what is need to play GRID, which is probably why you're having issues. Hey @GodsAvenger - Welcome! Your PC certainly shouldn't be seeing this issue considering what you're running. As with all your problems above, I will be continuing to investigate this I will be able to give an update later today.

Thanks for clarifying this @PandaTonayy!

Thanks for everyone's feedback on this. It's being looked at right now. I'll have more information for you soon. Can everyone make sure that they have installed Windows 1909 on their machines or confirm they are seeing these changes in performance despite being on that version? Early indications suggest that this could be a DX12 problem with older versions of Windows.

I'll get this looked into and will hopefully have an answer for you on Monday.

Gotcha. Just to clarify, all other car views allow you to look back OK using the key you have bound for 'look-back'?

Hotfix 2 - 17/04/20 A hotfix went live this morning across Xbox One, PS4, and PC focusing on one issue: - Fixed an issue where disqualification by driving backwards by anyone in Multiplayer would result in the race end countdown timer starting

Hopefully @tourist sees this and appreciates the changes 🙂