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BarryBL

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Everything posted by BarryBL

  1. BarryBL

    AUTOSAVE PROBLEM

    Hi, Thanks for adding your issue. However, we require all bug reports to follow and complete the template below. This is critical information Codemasters needs to be able to see your bug clearly. Link: Please add your bug report onto this thread or I will not be able to replicate or diagnose
  2. Hi guys, Heard back from the developers, and users who have experienced this on PC and PS4, can they please attach the affected savegame file so we can continue the investigation. This is CRITICAL in us advancing the issue, so we can experience it first-hand from your saves. We have been unable to replicate so far, because our saves internally seem to be unaffected. If we can get as many affected ones as possible, we get more chance to identify the issue. How to do so is here: How to copy your Steam save for F1 2020 Browse to where Steam is installed, usually this will be C:\Program Files (x86)\Steam Browse to \userdata\xxxxxxxxx\ (where the x’s are your unique user ID) Right click on the 1080110 folder (this is your F1 2020 save) and select Send To -> Compressed (zipped) folder Copy that new zipped folder and send it to us at community(AT)codemasters.com (replacing the (AT) with an @) PS4 How to copy a save game Insert a USB drive in to your PS4. On the PS4 go to Settings, Application Saved Data Management, Saved Data In System Storage, Copy to USB Storage. Select your F1 save and copy it to the USB. Remove the USB and put it in to a PC. Compress the PS4 folder to a zip file. Send the file to us at community(AT)codemasters.com (replacing the (AT) with an @ )
  3. Thanks @RichieLH27, Once I have anything (updates, questions, requests for information etc), I'll add here.
  4. Hi @Lewh3, Sorry, wasn't working bank holiday so had some slight delay. I have raised this to the developers to get their insight and once I have an update, I will add here
  5. BarryBL

    Bahrain Mirror Bug

    Issue has been bugged and replicated, just awaiting to hear back for more details from the design team @steviejay69 👍
  6. Hi everyone. Thanks for the feedback on this. We have replicated and is now with developers.
  7. Hi @JTLopez, Can you provide your details similar to @TCLextremgx when possible please. Just trying to find if there is any issues in your sessions. Online settings and connectivity would be really useful here.
  8. Can you transfer that to a USB to back up the save (Please do this first), and then go to My Games and Apps > F1 2020 > Start button > Manage Games and Apps, Left Hand side> Select file > Delete from Console > Uninstall and re-install game. This should re-install the game and save from the cloud, and might help. Please back up your save to USB and do not select 'Delete from Everything' in the save game options, or the save is gone.
  9. Ah, I see the issue here. Basically, its either: Incorrect amount of laps for the Practice Programme (least likely) We need to remove the other two lap options from the Practice programme (most likely). With devs. 👍
  10. By Design. You finished the program, and pressing 'Return to Garage' ends that run. Did not finish the 2 available laps left in the programme, some comes as a DNF.
  11. Can you access the savegames through the Cloud? This is key here. You can check if there is still a savegame file around on the Xbox. Go to Home > My Games and Apps > F1 2020 > Start Button > Manage Game and Apps. On the list on the left hand side, should be a section saying save game data and a number on it.
  12. Hi @Lewh3 Thanks for adding your issue. However, we require all bug reports to follow and complete the template below. This is critical information Codemasters needs to be able to see your bug clearly. Link: Please add your bug report onto this thread or I will not be able to replicate or diagnose.
  13. Hi @Davidj7077, I believe this is by design here. Did you pause the game and select 'Return to Garage' or did you complete the 3 laps you have to complete the programme. Also, you managed to complete the objective on the first try, rendering the other two runs irrelevant. I'm guessing you 'Return to Garage' after completing, showing you didn't finish the other two runs available for the program. If you failed, or simply 'passed' you have 2 more runs In that program.
  14. Hi, Thanks for adding your issue. However, we require all bug reports to follow and complete the template below. This is critical information Codemasters needs to be able to see your bug clearly. Link: Please add your bug report onto this thread or I will not be able to replicate or diagnose. A video on this issue will be key.
  15. @TCLextremgx, quick one if possible, is your friend on the forums? I've done some investigating here, and I think there is an issue somewhere in one of your setups that is causing this issue.
  16. Thanks everyone for the feedback on this. We had extensive discussions with Valve on this and they came back to us with a fix for this issue late last night (BST time). We are still looking for immediate feedback, confirming the issue is no longer there, after we have checked internally too. Apologies for the inconvenience caused.
  17. Video is private @NoConviction, can you make public please.
  18. Massive thanks everyone, keep them coming! To update where I can, the issue has been raised, with high importance, to our dev and network team. Once I have any update, I will add here 👍
  19. To put this back on topic, this has been a issue that came up yesterday, and we are working on a fix. If you have experienced the issue in question, please follow the lead of some of our users who have kindly provided the requested information to help us track this down. 👍
  20. Perfect @Peaches1872, top class reporting and thanks for helping. Report codes are the key here, more the better.
  21. We still need the individual error codes and the bug reports, even if they are similar reports. Helps us understand the quantity of the issue and the error codes help us track trends and help us diagnose the problem.
  22. @Dudeidawpuez please see my previous message and provide feedback like @CheggyBeRacin and @notsomahsoom kindly have. Will really help our investigation.
  23. Oh also, apologies, can you add if this is still happening to you.
  24. Hi everyone, Apologies. We did notice this and are currently investigating the issue internally and with our first-party partners. Can ALL USERS AFFECTED add their completed individual bug reports as this will be essential. (Please use the template @CheggyBeRacin used) Also, accessing your report code will help too. How to do this is by Main Menu > Game Options > Settings > Bottom left hand corner of the screen (16 digits) in-game. That code is valid throughout the whole session. The more users providing this information will help us in identifying and resolving this problem.
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