Quirk50

A detailed description of the issue. Wheel going limp (No FFB and No Motor Control but can still steer) midway through Multiplayer League race in F1 2020. I have practiced a ton in Solo modes, with a couple people in Practice Lobbies, and in the qualifiers for these races below, and never had a problem, but on: October 19 at ~10 PM EST - https://www.twitch.tv/videos/784463582 October 26 at ~10 PM EST - https://www.twitch.tv/videos/775718462 Prior to October 19th & these two times, I have never had this problem, and did not update other hardwares or softwares. I'm guessing there is a bug in your telemetry output in version 1.12 Platform Hardware PC WIN 10 FANA PC Driver: 373 CS 2.5 USB WheelBase FW: 674 WheelBase Motor FW: 22 Formula V2 Wheel FW: 35 CS v3 Pedals RJ Cable Software F1 2020 V1.12 Telemetry Port: 20776 SimHub Overlays Telemetry Port: 20776 Forwarding to 20777 20778, 20779 Fanalab V 1.47b Port 20778 (Need Fanalab to get Wheel lock and Wheel spin motor vibration in F1 2020 as not yet supported) What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) Auto Updates On so always latest version Ranked/Unranked/Leagues Unranked Lobby created by Private League Wired or Wireless Connection Wired The amount of players in your session? 16-18 Were you the host? No Did this issue happens for everyone in the session, just some people or just yourself? What did they see? Just Me We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again? Not sure - Will try in unranked lobbies How do you make the problem happen? Its only happened 2x under the conditions mentioned above - Playing Unranked Multiplayer private League race, and during actual race (not 18 min quali) Can you add a report code. How to find this is in Main Menu > Game Options > Settings > 16 digit code in the bottom left of the screen. Please make sure that this is the code from the session you had the issue in. Adding report codes from as many users in your session as possible would be really helpful here. Sorry I don't have this. Video of the issue, including timestamps. Did you stream the session? October 19 at ~10 PM EST - https://www.twitch.tv/videos/784463582 October 26 at ~10 PM EST - https://www.twitch.tv/videos/775718462

@steviejay69 So should I leave it at 4.3?

@steviejay69 No - It was my bad. I left out the M when I told you before and the USB headers appear to be different, but its ok, because I used the USB3_4 front panel connector to plug in my wheelbase, and then pedals connected to wheelbase via RJ cable. Thanks.

@steviejay69 Your Image is for the Bios section of z390 Pro4, and I have the z390M Pro4 - So I think I have the latest. Any settings in Fanalab that I should use or avoid?

Ok - Got it. So at this point, I think I am ready for some driving. Should I use fanalab or no?

@steviejay69 Thanks. I used the ASRock Bios update tool, but it did not load a newer bios. Where are you seeing that there is a newer bios than the one I have? If you could point me to it, so I can download it, I would appreciate it. Here is the download page for my motherboard which is the asrock z390m pro4 : https://www.asrock.com/MB/Intel/Z390M Pro4/index.us.asp#Download

Thanks @steviejay69 Ok - I have Bios 5.0000 running now, and wheel and pedals are attached to computer with USB 2 Cable in header 3__4. USB headset is now in USB 3 port. I am attaching new dxdiag. I've installed the 380 RC driver, updated all the firmwares, including pedals via direct USB, and installed latest fanalab. ....in my spare time. I'll do some testing now. Let me know if there is anything else you think I should check. DxDiag.txt

Ok - Now running 20H2 Motherboard is ASROCK z390 Pro4

Ok - Thank you so much for your help. To rule out any issues (and to make it so I can update my system, I did a clean install of windows. Once I get everything plugged in, I'll send you the new file to confirm these updates.

Ok - Thanks - Revised Link: https://docs.google.com/document/d/1KkC5JkPlMIADRbsVxIhCMeAM_XIT8d8CrB6cZpOBeD8/edit?usp=sharing

Thanks @steviejay69 & @TeenierNeilb69. Here you go: https://docs.google.com/document/d/1KkC5JkPlMIADRbsVxIhCMeAM_XIT8d8CrB6cZpOBeD8/edit?usp=sharing I have not loaded the new 380 driver yet. This is a really weird bug because it seems like it only happens in a split second in the middle of a F1 2020 race. Seems like a connection issue between wheelbase and software, but not sure which software. It happens in an instant in the game.

@BarryBL The issue I have with either of these ideas is that the day 1.12 was installed, it stopped working for me. No other changes. 😞 What changed on your end that would cause this? I also don't really understand how fanalab or the fanatec driver packs communicate with f1 2020. Is it all through telemetry data? or does it also have a native transfer of data? I am interested in the wheelbase and FFB data communication, as that is the connection that seems to break. Guessing it comes down to some interruption in fanalab and f1 2020. I do not understand why it would be specific to larger multiplayer lobbies (especially when it happens with just two same country live players and 16 AI's). I have a very stable wired internet connection (business class service) and never have any lag or weak connection indicators...??

@BarryBL I have done a few of these recently (in the last week) - unranked public lobbies, some 3 lap, 5 lap, and 25%'ers and have never had this problem with these smaller lobbies.

@BarryBL Answers to your questions Do you experience this when you are the host, or only if you are not. Both as a host and just as a participant Do you experience this in lobbies where there are a lot of racers only? So far it has happened in 3 Lobbies: 1. Participant: 16 Other Live Drivers 2. Participant: 18 Other Live Drivers 3. Host: 1 other Live Driver and 16 AI Can you do an online practice unranked session and it work as expected consistantly? Yes - No problems hosting or participating in Practice sessions or Qualifiers Do you have Project Cars installed? (Longshot, but an old theory from 2019) No.

BTW @BarryBL - The setup works perfect in other sims and in all other areas of your title, except mutiplayer races, and it only started having this issue after your 1.2 update? So I am not sure how you would conclude that this was a hardware/firmware issue.

Yes I do @BarryBL. Its all listed above. Not sure what that code does for you but I would be curious if you could see the error?

Hi @BarryBL I had the same problem happen to me again last night, where the wheel loses FFB (in this case the wheel just pulled to the right but was still driveable), even after deleting the custom control schema, verifying the Steam files and deleting the hardware_settings_config.xml . Each of the three times this has happened now, it has happened in a multiplayer unranked lobby that has a qualifier and race, and the problem always happens mid race after the qualifier. This has never happened to me in other platforms like assetto corsa, and only started happening to me in F1 2020 after your last 1.12 update. Before that everything worked perfect. You asked for the report code, so after the wheel crash, I had to advance out of the lobby to get to settings and was able to get you this code: RJSP-KRGH-HBTK-MCEE.

@BarryBL Have not been able to reproduce the problem since deleting the custom control schema, verify the Steam files and delete the hardware_settings_config.xml . Curious why this might have fixed the problem?

Yes @BarryBL. Simhub and then forwarding to Fanalab. But I have been practicing a bunch in Solo and small MP practice sessions with no problems, and for it to happen only in full Multiplayer lobby, in the middle of the only two races I have done since the 1.12 release, makes me suspect that something changed in telemetry output that caused the issue. (BTW - I wouldn't need to run Fanalab if you would implement correct support for wheel spin and wheel lock, and the Fana Clubsport 3 pedal motors)

Got it @BarryBL - Thank you for the additional detail. To my question before... "What do you think happened and have you seen this before? (Seems like there was a telemetry hiccup/bug that created the problem that is new in V1.12)"

@BarryBL - Here are the files. Is there something I need to do besides see they are here? Sorry, I'm not sure what you mean by verify.

Thank you @BarryBL for your quick reply. Will be happy to add report code next time it happens - (hopefully it never does again) I'll delete custom control schema for my wheel and pedals and remake them & will delete the hardware_settings_config.xml file What do you think happened and have you seen this before? (Seems like there was a telemetry hiccup/bug that created the problem that is new in V1.12) What does "verify the Steam files" mean?

@BarryBL Any update on this? Fanalab works but it is buggy, and I have lost wheel control twice in league races because of it. Would be a lot better to support this natively in the game. Clearly the data is in the telemetry. Please add to vibration, controls and feedback menu.

Yeah - I have it "working" in Fanalab too, but it is too slow to react. There needs to be a sensitivity setting, so it vibrates when you are about to spin or lock up, not half a second after it already happens.

If the developers make choices that serve core racers, they will have a raving fan base, and there will be plenty of people for lobbies. There are also many other ways to make lobbies more full. (crossplatform, track availability etc.) Its a business decision - are you playing for short term profit? or are you trying to make a realistic simulator game/league?