esmoncar

Hi there! I download and install the game via the Xbox Launcher and the game does not even start, it just creates a crash dump. Find it here attached. Please help. 669979-20201124-225804.dmp 669979-20201124-225804.info.txt 669979-20201124-225804.hardware_settings_config.xml 669979-20201124-225804.hardware_settings_info.xml

A detailed description of the issue. Please include any error codes here. I start the game and no screen is loaded, just a Windows prompt message stating that the game created a crash dump, attached in the first message of the thread. Platform PC Windows 10 - Ultimate Game Pass - Game is included for free in the service. What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) Cannot access the start screen. Game-mode? No specific mode. We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again? Yes, anytime I try to start the game it creates a crash dump. How do you make the problem happen? Starting the game. What troubleshooting have you attempted? Please always try to attempt to fix the issue Reinstalling. What peripherals are you are using (gamepad, wheel make & model etc) Keyboard, mouse, Xbox One X Controller. Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears. Game doesn't start.

Could a moderator kindly move this to F1 2019 forum instead? I posted too fast and overlooked that. Sorry.