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Hoo

Codemasters
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101 Wheel Nut

3 Followers

About Hoo

Gaming Setup

  • Platforms
    Xbox One
    Playstation 4
    Steam
    iOS
    Android
  • Peripherals
    Controller
    Steering Wheel
    Keyboard
    Other

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  1. Hi All, Thanks for the various bits of info. We've managed to see this issue in test and are now investigating this further. We'll let you know if we can make any progress with this issue. Hoo.
  2. Sorry - I'm still being told next week.
  3. Hi @Hygradeb, One of the community members above has reported that they are no longer seeing this problem, but we don't think that the issue has actually been fixed. We are still unable to repeat the issue internally, so we need anyone who is still experiencing the issue to send us their save game and video so that we can try some additional tests. Thanks.
  4. Hoo

    Patch 1.15 FPS issues

    Hi @trwalker1994, Are you able to update your gfx drivers to see if that helps with either of your issues? Thanks.
  5. Hi All, We have received reports via our crash reporting servers that some users are failing to load into their career games in version 1.15. However, we haven't had any reports of this on our forums. If you have experienced this issue on PC or PS4 then please could you send through your saved game file and our dev team can investigate this issue further? Info on how to send us your save file can be found here: Many thanks, Hoo.
  6. Hoo

    Patch 1.15 FPS issues

    HI @trwalker1994, Would you be able to send us the following items: Your dxdiag Your hardware settings file Your crash dump zip file that is generated when the game crashes using the DX12 exe Instructions for gathering the above materials and where to send them can be found here: Thanks.
  7. Hoo

    Patch 1.15 FPS issues

    I've just updated the PC known issues section to include a potential workaround for the DX12 stability issues. Please check this out and let us know if it resolves your issues:
  8. Hoo

    crash of f1 2019 with dx11 and dx12 [R2]

    Hi, To help work out what is happening, please could you send through the following items: Your crash dump files (located here ūüėĄ \ Users \ Nekro \ AppData \ Local \ Temp \ 574390-20191025-191112-0.zip) Your dxdiag Your hardware settings file Instructions for gathering the above materials can be found here: Thanks.
  9. Hoo

    ?

    Hi, To help work out what is happening, we'd need you to send through the following items: Your crash dump (located here C:\Users\Micro\AppData\Local\Temp\574390-20191025-012632.dmp) Your dxdiag Your hardware settings file If you can send these through to us, along with a description of when you are getting these issues, then we may be able to help. Instructions for gathering the above materials can be found here: Thanks.
  10. If you could send through your save files and links to the videos then we'll send them onto the team to look at.
  11. We would need save games that show the issue, so if it is currently working for you then no need to send these over to us. Hopefully it continues to work fine for you! Is someone able to confirm whether they are still seeing the issue in the latest patch (v1.15)? Thanks.
  12. Hi @YesItsReallyMe, Any save game that exhibits the problem should be fine for us to work with. Regarding the video, this is just the standard system video created when using the "Share" button on the PS4. Having this video allows us to follow the exact steps you take to replicate the problem. Thanks.
  13. Hi All, We're back looking at this issue and are still struggling to get it happening, despite the additional info provided above. To help us make progress with this issue, is anyone able to provide the following info: Your save game file which contains settings that can easily demonstrate the issue. A video showing you playing the game from a fresh boot, with a description showing when the force feedback feels good / bad. Please send the save files and links to videos through to our community mailbox with a reference to this forum thread and we'll get this over to our test team. Info on how to send us save info can be found here: Thanks.
  14. Hoo

    Logitech G920 Lsb Rsb Support [SG]

    This is a separate issue from the Xbox keyboard support issue. The dev team have been in touch with some of our partners for more information about this issue, but we haven't had a breakthrough yet.
  15. Hi All, I've not had access to the test team for the last few days as they were locking down the next patch. I've passed the latest info over to them and they will hopefully resume testing of this issue soon. Thanks.
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