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Everything posted by Hoo
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Hi @LonelyRacer, we think we've worked out what the issue is here. It seems to relate to how / when the telemetry system acquires updates from the physics system, particularly when the frame rate and telemetry update rate are not in sync. I'm not sure when we might be able to get a fix out for this, but you may be able to smooth this out by adjusting your frame rate and UDP update rates.
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Does anyone know if there are any existing UDP apps that can relay messages to another listening app as in this example: ?
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Not yet. This is currently with the team to test. Can I ask: where did you get the data for the second graph that shows how the G-Force data is supposed to look?
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I've updated the original post to include these.
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F1 2019 : Random loss of engine sound [SG]
Hoo replied to Striker_703's topic in Technical Assistance
Hi All, Thanks for the various bits of info. We've managed to see this issue in test and are now investigating this further. We'll let you know if we can make any progress with this issue. Hoo. -
f1 solved [F1 2019]- [Xbox]- Keyboard Support Request
Hoo replied to Jajb's topic in Technical Assistance
Sorry - I'm still being told next week. -
Hi @Hygradeb, One of the community members above has reported that they are no longer seeing this problem, but we don't think that the issue has actually been fixed. We are still unable to repeat the issue internally, so we need anyone who is still experiencing the issue to send us their save game and video so that we can try some additional tests. Thanks.
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If you could send through your save files and links to the videos then we'll send them onto the team to look at.
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We would need save games that show the issue, so if it is currently working for you then no need to send these over to us. Hopefully it continues to work fine for you! Is someone able to confirm whether they are still seeing the issue in the latest patch (v1.15)? Thanks.
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Hi @YesItsReallyMe, Any save game that exhibits the problem should be fine for us to work with. Regarding the video, this is just the standard system video created when using the "Share" button on the PS4. Having this video allows us to follow the exact steps you take to replicate the problem. Thanks.
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Hi All, We're back looking at this issue and are still struggling to get it happening, despite the additional info provided above. To help us make progress with this issue, is anyone able to provide the following info: Your save game file which contains settings that can easily demonstrate the issue. A video showing you playing the game from a fresh boot, with a description showing when the force feedback feels good / bad. Please send the save files and links to videos through to our community mailbox with a reference to this forum thread and we'll get this over to our test team. Info on how to send us save info can be found here: Thanks.
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This is a separate issue from the Xbox keyboard support issue. The dev team have been in touch with some of our partners for more information about this issue, but we haven't had a breakthrough yet.
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Hi All, I've not had access to the test team for the last few days as they were locking down the next patch. I've passed the latest info over to them and they will hopefully resume testing of this issue soon. Thanks.
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f1 solved [F1 2019]- [Xbox]- Keyboard Support Request
Hoo replied to Jajb's topic in Technical Assistance
Hi @1512marcel, This is currently being investigated by the team. I am hoping to have an update on this next week. Thanks. -
@skoteB - we identified an issue with our internal testing app that was causing us to see this issue (the team didn't think this was a problem with the game itself). This is with our QA team to retest with our latest app. I'll let you know once they've had a chance to look at this again.
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Hi @Ahmatto, This error indicates an issue connecting to the game servers. Occasionally, we have brief periods of server maintenance where access is temporarily unavailable. If you are always receiving this error when booting the game then please try the following: Full reboot of your system (I don't know what platform you are running, but you will need to do a hard system reboot) Reboot your router If you are still having issues after rebooting then please let us know what platform you are running on and send us your online ID / gamertag (by direct message) and we will investigate further. Thanks.
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The camera settings should not have any effect on the force feedback. It will obviously change your perception of speed and movement, but the wheel forces should be the same. We have been using default camera settings so far (T-cam with no adjustments), and a variety of wheel settings as listed in the post above. If you delete your custom camera settings and use the default settings (possibly switching back to the t-cam) does the force feedback work ok?
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f1 solved [F1 2019] - [PC] - Auto-Save and Save Game Issue w/solution
Hoo replied to kārlis327's topic in Technical Assistance
This message typically shows up when trying to go into offline mode with uninstalled patches. If you're getting that message after having previously run the game, then it sounds like something might be wrong with your Steam installation. I would suggest reinstalling Steam and verifying your local game cache to see if that helps. -
Sorry all, we haven't been able to make any progress with this one so far. The various suggestions above aren't causing the issues for us here. We're still looking into this issue though and trying the various steps suggested by everyone.
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f1 solved [F1 2019]- [Xbox]- Keyboard Support Request
Hoo replied to Jajb's topic in Technical Assistance
Hi All, I've passed your comments onto the dev team, who said they will review this issue. I've also moved this into the tech support thread so that we can track this issue. If there is any more news on this then we'll update this thread. Thanks. -
These have now been added to the appendix on the first page of this thread.
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Hi All, We are still looking into this issue. We'll post an update as soon as we have any more info. Thanks.
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f1 solved [F1 2019] - [PC] - Auto-Save and Save Game Issue w/solution
Hoo replied to kārlis327's topic in Technical Assistance
Hi, The above message suggests that you aren't able to create a save file at the required location, so try the following steps: Create a new file (any file) in the following location to test write permissions: C:\Program Files (x86)\Steam\userdata\<userid>\928600\remote Create a new file (any file) in the following location to test write permissions: C:\Program Files (x86)\Steam\userdata\<userid>\928600\local\savegame Go into Steam offline mode Delete the local save files (from both the local and remote file locations stated above) Delete your hardware settings file in case there is something odd in there: "...\Documents\My Games\<game_folder>\hardwaresettings\" Launch the game and proceed through the boot sequence and profile setup Check the local save file locations to check whether you have created a new save file. -
Can you let us know what platform you are playing on?
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Hi @YesItsReallyMe, Thanks for the info. We'll take a look and see if we can recreate these issues.