Hoo

Hi all, Significant network infrastructure maintenance is scheduled for Wednesday 11th September between 0600 and 1000 UTC. During this period online services for Codemasters games may be disrupted. Services may continue to be affected for a short period after this as more players attempt to access the game. We're sorry for any inconvenience this may cause and thank you for your patience during the downtime.

Hi, If on PC, please check your saved game folder to see if you have an existing save file in there: Browse to where Steam is installed, usually this will be C:\Program Files (x86)\Steam Browse to \userdata\xxxxxxxxx\928600 (where the x’s are your unique user ID) Check for profile saves in that location If there are no save files in there not, then check whether you have permissions to write to the drive where the game is installed. If there is a save file, then it might be corrupt. To rectify this issue, please try the following: Go into Steam offline mode Delete the local save file Launch the game and start a new game - this will create a new save file Turn Steam back into online mode and choose to overwrite the cloud save when prompted by Steam. If you are not on PC, then please let us know what platform you are on and send through a screenshot of the error message that you are seeing. Thanks.

Hi, The actual error is caused by problems with IP address being released, so the game can no longer communicate to the servers. This can sometimes happen when the game is idle for extended periods (as per the suspended example above). If this is occurring when actively playing the game then I'd check that your connection to the router is stable: faulty wires, or changing between wireless and wired connections after the game has launched may cause an IP address that the system is trying to use to become invalid.

@klebmuymadrid - did you happen to get a video showing the moment when the audio stopped working? Also, are you able to confirm if it just the engine sounds that stop working, or all of the game audio?

Thanks for all of the info everyone. We're taking a look into this to see if we can see what might be going on.

Hi, I've updated the title to keep this thread focused on the technical issues as I can't help with the refund part of the original post! We've taken a look at the issue reported and haven't been able to find any changes when switching from patch 1.05 to patch 1.06 using the T300 on the PS4. For anyone experiencing the problems, please let us know the following: What platform you are on (including pro or base version if on PS4) What make and model of wheel you are using, plus any pedals and other controllers you might have connected What firmware your wheel is on (and what driver version you are using if on PC) What control scheme you are using (preset or custom) What advanced steering wheel settings you are using What game modes you are playing when noticing these issues. Please also check to see if this occurs in Time Trial too as this is the simplest test bed for checking handling issues. Whether the issue occurs from a fresh boot of the game and going straight to the track A detailed description of what problems / changes you have noticed in the wheel behaviour With the above info we should be able to replicate the setup in our test lab and see of we can spot the issue. Thanks.

Hi - I've merged two threads that were both reporting loss of sound on PS4. Is anyone able to describe when exactly the sound stopped working? Also, was this just the car engine audio, or all of the sound? Thanks.

Hi All, After looking at the latest data and reviewing your feedback, the team is hoping to make the following changes to the skill ranking system: Adjusting the skill ranking points based on the number of players in a race so that players can still earn decent points even in races with fewer people in them. Introducing a skill rating bonus based on your finish position so that all players who finish in the top half will earn extra points, with more points going to the players higher up the finishing order. Adjusting the skill ranking points based on racing incidents so that players who have accumulated penalties will earn fewer points. Reducing the penalty incurred when players quit the session before the race has started, e.g. to a flat rate of -10 points. We are not yet sure when these changes will be make it into the game – I’m currently hoping for these to make it into patch 1.11, but I’ll update this thread when I get more info from the dev team. There are also a few things that we don’t want to change, so I wanted to go through these briefly to help you understand our perspective and gauge your feelings on these: No points loss following collisions. It was felt that once the race was underway, standard racing rules should be observed. If a player damages their car and is forced to retire from the race then the result should stand. If we make exceptions for this rule then we risk encouraging some players to make reckless moves without repurcussion. For players who are unfairly taken out during a race, we hope that the penalty modifiers above will mitigate the potential advantage of driving badly. Ghosting of cars. Similar to above, we want to discourage potential reckless driving where people may assume that collisions will be disabled if they attempt to drive through other slower-moving vehicles. The safety rating system should help separate players who frequently collide with other vehicles from cleaner drivers. Getting skill points for qualifying. As per the sport, qualifying is there to provide an advantage in the main race rather than as a means to earn points in itself. More points for finishing higher than grid position. Awarding more points if finishing higher than your starting position may lead to players “sandbagging” in the qualifying session in order to earn more points in the race. As such, we intend to only evaluate players’ finishing positions. Skill Rating in Unranked Sessions. As this is a competitive mode, this wouldn’t work in an environment where players could determine the parameters of the competition themselves, e.g. to choose their preferred track or opponents. As such, we aren't considering adding skill ratings into Unranked mode. Lowering “Pure Gold” criteria. In light of the various changes to the balancing, this achievement should become easier to obtain. However, we still want this to represent something of a challenge for players to earn, so don’t want to lower the criteria for this one just yet. If you have any initial feedback on these issues then please let us know! Thanks.

Yes - we have a fix lined up, but unfortunately it will not be available until patch 1.11. We will let you know once that patch is due for release.

This is 4 bytes. We'll re-write it as uint32 to make it clearer.

We think it should currently work when moving up a tier. We do have a fix in test to resolve the issues for players who have already earned the achievement. I'll update you once this is confirmed and assigned to a patch release.

I've merged two threads which appear to be about the same issue.

We haven't just lowered the points for everyone, but have adjusted some other numbers that adjust player-to-player ratings to help move players in a better general direction. Please keep adding your feedback though.

@DarrenAH - The changes do also reduce the increases in rank, but the overall direction towards a player's actual rank should be clearer and should should get you to that rank in fewer races than it took before (despite the increases being smaller). We are still looking at a bunch of other issues, so I'll let you all know once there is more info on these.

The weighting is adjusted per assist, with different weightings per assist. Traction control has highest weighting. These values are small and intended to influence the skill ratings over many races, so won't make a significant difference in a single race. The various changes that we've made will should make things better for all players, so no need to rush to using no assists too early! I'd recommend just using your preferred settings for the time being and see how the re-balanced system works over the next week or two.

I'm afraid not. That issue is back with the dev team to review.

Hi All, Just a reminder that patch 1.09, which is going live today, should have the above changes in. Please note that there is also a weighting value used that should confer an advantage to non-assisted players in ranking evaluations versus players with assists. This is not intended to be punitive for assisted players, but should help non-assisted players rank up a little quicker when winning, or drop less if losing to assisted players. Please continue to give us feedback on your experience with the skill ranking once 1.09 is live and I will ensure that the info goes to the dev team. Thanks!

Hi All, We're looking at the potential bugs that have been reported. I'll let you know once our QA team have investigated these. I'm still discussing the name issue with the dev team, so there is no news on this at the moment. Thanks.

Hi @DarrenAH - there is another thread here which looks like the same issue: If could add any onto that thread that would be great. Bonus points for videos! Thanks.

Hi @burningAPOLLO, We've had a couple of isolated reports of this. Are you able to confirm what platform you are on and let us know anything that might have happened prior to this (what session / track did you come from, did any players join or leave, etc.)? If you are able to provide video footage showing the lead up to this incident (from the previous race session) that would be really helpful. Thanks.

The popular posts are set automatically, so we don't get to manually edit this list. In terms of the issues raised, we have some initial changes that are going into test now and will hopefully be ready for patch 1.09. These will address the balancing of the skill rating system so that there will be fewer severe drops in rating, and overall reduced volatility in the session results. From our initial tests, this shows a much clearer direction towards a player's actual skill and has eliminated the massive drops in rank reported by some players when losing a race. Additionally, we've tweaked the safety rating system to better group players according to their current safety rating. The prevents some cross-contamination of our groups, allows people who are driving well to move out of the bottom rating quicker and increases the pool of A-rated players. We've also got another bunch of things that we're working on, but it would be great to get some initial feedback on the above changes once the next patch goes live.

Hi All, The dev team are currently investigating a range of changes which they hope will address many of the points raised. The only issue which they have come back on already and ruled out is allowing skill rating in Unranked sessions, as this could break / unbalance the Ranked mode. If you can give the team a week or so to continue their investigations then I'll hopefully be able to update you with the details of what changes are being considered and when they are likely to appear. Thanks to all who provided constructive help in the thread - it was very useful to help guide the discussions with the dev team! Hoo.

Sorry - I don't have any alternative suggestions at the moment. Some of the other app devs might have some workarounds though?

Thanks all for the feedback. I've been compiling this and sending this onto the dev team to review.

In a MP session, this will return a default value as we do not provide players names in online sessions at the moment. For AI drivers and in offline mode, this will be the driver name.