Done, hope it will help.
I think he is talking about a date, we know you said "soon" will be fixed, but you know, "soon" is too unespecific, for somebody "soon" could be one month, for another one 1 day, its so ambiguous. I know, people are not happy with anything...but you guys launch a game that was not finished, and you need to understand that some users are angry and they are in their right to be like that and they can´t be blamed about it, but every day that pass, people want to know about progress, or they think are getting cheated.
I understand your side, and the point that you guys are not able to give a exact date because this is not something you can calculate exactly, and if you say a date and you dont acomplish the date you will be in more problems with us, but you guys need to understand something, EVERY day you pass without giving us news, fix, or progress, every day you lost players on your game base, and I think none of us want that.
The numbers are already pretty bad, with a max peak of 1k people on PC on day launch and 500 peak average per day, and every day are getting worst, with a game life of one week and with same numbers than grid 2, a game of 2013 with 6 years, that for mayority is considered the worst of the saga behind the original grid and GAS.
With all my respect, hope you guys will be consequent with the magnitude of the problem you are dealing with, I am not trying to be agressive or push more the things out of the way but I think the problem is pretty big when multi features of the game, where not finished.
So if you cant give us info about the progress, then the company maybe has to spent some extra money on extra shifts to get the problem solved ASAP. I really dont know what is the solution the company has to take, and I know maybe you are not the person to tell they guy in charge to get extra shifts, contract extra people to solve the problems or whatever, but CM have to fix the problem ASAP or the game will die on their first month (Not trying to be tragic, as I said, numbers are there, and are not going to be better until you do something drastic before the end of this weekend as much late)
I really hope you will have good news for us soon, again, with all my respect.
And I know you are not resposible for the final product, and you are bored to get complains every day about the same things, but you have to understand that you are the link between your company and us, and we need to pass our demands and worries to somebody.