I have the same issue... although I can never login to GFWL, It just says "The Window Live ID you entered does not exist or your password is incorrect.", however, pressing the forgotten password link sends you to a page which does not exist. Xbox live, windows live, I can login to these places without any issues through the browser. Games for windows marketplace however, won't even start. It just says something is wrong with the program or the LIVE services. I have the Dirt 3 retail version bought around a year ago. I'm also wondering if it is possible to convert it to steam? Entering the key from the box doesn't seem work Maybe this can be done manually somehow through a support ticket? Edit: As for the GFWL issue, I tried uninstalling it and the marketplace, then I reinstalled it. After that I got into the marketplace program but I still couldn't log in there. To fix that I logged in on windows live through the browser and changed password with less weird characters. I guess it's the usual thing there, you can sing up / change password and login on some places but in others there are "restrictions" for what characters a password can have. Now it works and I can login again in Dirt 3. I still would love to know if it is possible to transfer the retail version to steam though.