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Found 160 results

  1. Hi, my name is Sergio and I´m from Spain. My issue happened in PS4 and it affected MyTeam mode. My progress was deleted. I think this issue happened after I instaled 1.08 version of the game. On 8/25, a message appeared on the start screen of the game. It said "Corrupted file 6522DF69". There was an option to restore the file, I clicked on it but it did not work and the next message that appeared is in the first photo. It said "Corrupted file. Restored 6522DF69 - 6522DF69 - 2144DF1C. Do you want to restore the file?", and I clicked again but nothing happened, the message dessapeared and I went back to the start screen. Then, I pressed "Options" button to continue and the screen that appeard was the second photo. It said "User license agreement". This message appeared the first day I opened the game. Then, I had to vinculated my account to "Codemasters Community" because I haven´t done it before, Once I accepted it, I had to create another character and then I received 10250 PitCoin because I had already bought the Podium Pass when I bought the game. Finally, when I created the new character, I saw that I had all the Podium Pass progress and the things I had bought in the store, but MyTeam progress had dissapeared. I was on the Azerbaiyan Grand Prix of the second season, my team was the fourth best and I had Carlos Sainz as partner. I tried to solve the problem deleting the corrupted file in the PS menu. The last file I have saved of MyTeam mode is from the 8/22, then it is all lost. I deleted the game and I reinstalated it, but I have the same issue. Please I need some help. I don´t want to lose all the progress of MyTeam mode. This game is great. Sorry for my bad English. Thank you, and I hope for help.
  2. Description: Issue 1 - Corrupted Save File Issue 2 - RaceNet Account Deleted Issue 3 - Achievements/Progress No Longer Working on New Save Issue 1 - Yesterday evening (12th January), I was playing My Team. Today (13th January), when I came back into F1 2020, I received a message telling me that my save file had become corrupted. When I attempted to play on, this error message kept repeating. When I pressed 'Continue Without Saving', the game shut down and took me to the home screen on my Xbox. Issue 2- When I roloaded the game, I was asked to enter in my RaceNet details, which seemed odd given that the game ready had these. I entered these in and RaceNet didn't recognise them. I attempted this again on my phone through RaceNet website and my account details were still not recognised. When I tried to recover the account (thinking that my password could have been changed), I received an error message saying 'Unable to Recover Password on this Account'. I went back onto F1 2020, tried to create a new RaceNet account using my old details and they were, to my surprise, accepted! This includes my old old email address, password and username. This indicates that my RaceNet account had been deleted somehow, since I was able to make a new one with identical details. After returning to my game, I found that all of my online stats are all registering as --, but I do still have my Safety Rating (B) and Rank (Silver), which shows that somehow some stats have deleted send some haven't. Issue 3 - I have started another My Team and none of my activities are counting towards the achievements, despite them counting on my old corrupted save file. I believe that this issue has something to do with my previous two issues (corrupted sve file and deleted RaceNet account), hence why I have included this all as part of the same report. Platform: Xbox One S Version: 1.14 Game Mode: My Team (initially) Happen Again: Can't tell if/when this could happen again Troubleshooting: Hard reset of Xbox. Checked save file date. Attempted to play offline. Disconnected and reconnected Internet. Made new RaceBet account using exact same details from old account. Made new save file on Xbox. Peripherals: Controller, nothing else Screenshots: 1 - Super Licence progress 2 - In-game Stats (all showing as --) 3 - Xbox-tracked game stats (which show a lot of progress) 4 - Xbox Achievement progress (40 out of 50, but no longer tracking with new game save file)
  3. Bug report: A detailed description of the issue. Please include any error codes here. The Tier 1 helmet in the poduim pass series 4 didn´t unlocked and is still in the Locked tab, i am in level 17 now Platform PS4 What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) 1.15 Game-mode? All modes We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again? The day you launch the podium pass series 4 i bought the vip pass and finish a race in my current my team career, after the race i got enough points to unlock a couple of levels of the podium pass. I recived all the rewards except the regular tier 1 helmet. How do you make the problem happen? I don’t make it happen! it just happened, i recive the tier 1 vip car skin but not the regular tier 1 helmet What troubleshooting have you attempted? Please always try to attempt to fix the issue i reset the console, start a new career, i try the customisation menu in the main menu, i tried the customisation menu inside my career, but the helmet still appears as a Locked item in the helmet screen. What peripherals are you are using (gamepad, wheel make & model etc) Game pad Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.
  4. 1. A detailed description of the issue. EGO Dumper, Since installing the game I get ego dumper whenever I load the game, Once you close the dump report the game the continued to load, but now after patch 1.08 the game no longer loads 2. Platform PC 3. What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) Can not load the game so no version showing, was running 1.07 4. Game-mode? can not load so all 5. What are your replication numbers? Minimum test attempts are 4. Please also add EXACT replication steps for us to try too. Too many 6. What troubleshooting have you attempted? Please always try to attempt to fix the issue. Do you have the latest drivers? Have you check your connectivity settings? Tried verifying files via steam 7. Please provide a video recording of your game crashing so we can see where the issue occurs? Occurs after starting game 8. [ For PC ] – Please add a DXDiag to your post. DxDiag.txt
  5. Unable to load setups in F2 mode from time trial. Xbox, 1.15 Time trial mode. Unable to load setups from others times or your own. For replication just go in time trial and try to load someone else's setup.
  6. Bug report: A detailed description of the issue. Please include any error codes here. basically what it says on the tin - the time shop does not change from day to day. Each new day I open it, the Daily Items remain the same but the time has been reset Platform PS4 What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) 1.15 Game-mode? All modes (but My Team is what I’m playing). We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again? it happened every day. Only very occasionally do the items update. I’ve so far haven’t had any change this in this Podium Pass round. How do you make the problem happen? I don’t make it happen! I just open Podium Pass item shop and, oh look, it’s the same as yesterday. What troubleshooting have you attempted? Please always try to attempt to fix the issue Switch it off and in again. That’s the height of my technical competence. What peripherals are you are using (gamepad, wheel make & model etc) Game pad Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears. I don’t know what you want here? It’s just the same thing every day...
  7. Description: When taking control of a car during a practice session in Unranked, the driver's hands become invisible. Platform: Xbox Series X (Xbox One X) Game version: 1.15 Game mode: Unranked Connection type: wireless Number of players: ~5 players + ~15 AI How to replicate issue: Join a practice session that is underway in Unranked. Take control of one of the AI cars. The driver's hands will become invisible. Workaround: N/A Report code for 1.15: DSTV-VMCC-SDSK-KAJG
  8. Yes, you read it right 🙂 In pre qualy cutscenes, the driver character is sunken to the bottom of the car so it is not visible at all. You can see the top of the helmet from a higher angle. F2 2019 and F1 2020 cutscenes are fine.
  9. A detailed description of the issue. Please include any error codes here: I can’t load other players car setup in time trial for F2 2019 and F2 2020 cars, a message is displayed that the game cannot load the car setup. For F1 cars it’s working correctly. Platform: PS4 What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) : 1.15 Game-mode?: Time Trial We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again?: Yes How do you make the problem happen?: Try to load a car setup of any other player for F2 2019 or F2 2020 and the game send a message that cannot be loaded. What troubleshooting have you attempted? Please always try to attempt to fix the issue: Restarting game many times What peripherals are you are using (gamepad, wheel make & model etc): PS4 controller Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.
  10. Hi, The tier 1 helmet off the brand new Podium pass hasn't been added to my unlocked helmets even though I am on tier 2
  11. A detailed description of the issue: Major lag spikes after the race starts, either when cars are off road or come in contact with each other Platform: Google Stadia What version of the game you are using: 1.14 Ranked/Unranked/Leagues: Unranked Multiplayer F2 2020 Wired or Wireless Connection? Ethernet to laptop, wired controller. The amount of players in your session? 14 Players Were you the host? No Did this issue happens for everyone in the session, just some people or just yourself? What did they see? Everyone is affected in some instance. Drivers further from the incident that causes the lag are less affected but still suffer. We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again? Anytime I enter multiplayer I will have several instances of this issue. How do you make the problem happen? We started the race, that's all. Can you add a report code: N/A Video of the issue, including timestamps. Did you stream the session?
  12. Version : 1.15 (Steam/RU) OC : Win(x64) Severity : Conditional Blocker Steps to Reproduce : 1. Open Title 2. Go to the "Cinema" menu 3. Open last recording (maybe only F2 career recording) 4. Pay attention to the game crash when the recording is loaded Result : Game crash when the recording is loaded Expected Result : Game starts showing the recording after loading Reproduce : 3/3 Attachment : Video + Crash Log 2021-01-20 14-18-24_Trim.mp4 f1_2020.txt
  13. The split screen mode is not working properly. When you are asked to choose the second player's car the screen simply freezes, no joysticks buttons have action and neither does the keyboard
  14. I'll put this one back up, as this is an issue which usually cannot be solved on Codies side. We'll be recommending comments which can help solve your issue, so if you've fixed the issue, send a comment here on how you were able to fix it! 🙂 You can find F1 2019's Master Thread from here!
  15. 1. A detailed description of the issue. Please include any error codes here. Some weird ghosting issue with DLSS turned on. Happens mostly in darker areas - i.e. in the tunnel at Monaco, in shadows, or in night races. 2. PC. Ryzen 5 3600, RTX 2060 SUPER, 32 GB RAM @ 3200Mhz 3. What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) 1.08 4. Game-mode? Any game mode 5. What are your replication numbers? Minimum test attempts are 4. Please also add EXACT replication steps for us to try too. I've tested it 5-10 times. Happens in the exact same spots on the track whenever DLSS is turned on. 6. What troubleshooting have you attempted? Please always try to attempt to fix the issue Well, turning DLSS off fixes the issue, but overall the feature is great. To me, it looks sharper than native resolution + TAA, but the ghosting issue is bothersome. 7. What peripherals are you are using (gamepad, wheel make & model etc) Xbox One controller 8. Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears.
  16. Hello, A detailed description of the issue : The game is freeze during almost every multiplayer race. This happens usually in the second half of the race (ranked 25%). The screen freeze, the force feedback on wheel keeps pulling one direction, then after a few seconds EGO dumper pops up (see attached picture)DxDiag.txt. After sending the report, the game closing itself. Moreover the game considers this crashes as if I willingly abadon the race, and reduces my stats. The bug happens is solo mode, but not so ferquently. I attached the egodumper.log, in that you can see that the game crashes every day at least once, since I bought it. Platform: PC (Ryzen5 3600, NVidia GTX 1660 6Gb; 16 GB RAM) All drivers are up to date. Game files verified several times via Steam. DxDiag attached. Version: 1.14 Ranked (never tried unranked or league so far) Connection: wired (1 Gbps) Amount of players: it varies from 5 to 20 Were you the host? I have no idea, I played only ranked so far. Did this issue happens for everyone in the session, just some people or just yourself? What did they see? I have no idea if this happens the other players in the session.. Ranked.. If I restart the game instatly never puts me back in the same session. We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again? Yes, based on my experiences so far, I'm sure that it will happen at least every second ranked race. How do you make the problem happen? Simply playing... Report code: XRTK-SXRE-HTKC-CEEE RHHA-EXSR-TSXX-BDVG I have no video of the issue, but I'm about to make one. (I'll update this post as soon as I have) UPDATE: Video of the BUG: Short version Full version (full version starts after I joined the current session. This represents the usual behaviour of the game.) Is there any suggestion to make these crashes disappear? If you need any further information, let me know. DxDiag.txt egodumper.log
  17. A detailed description of the issue. Please include any error codes here. After a LAN-game with my son, I faced a strange (big) bug about the race results! It was a 25% race in Austria with 2 human players connected in lan and all the available opponents AI in track too. We both ended the race with fatal damage: I was on lap 6 or 7 if I well remember, one AI car was retiring, I was very close to another AI car and when it has (heavily) slowed down I couldn't avoid it. The Safety Car went out, my son still on track, only 5 cars pitted, included my son who was at the bottom as the 2nd car with 1 stop already. I don't remeber all the others but Perez was the one who was ahead of him with pit stop done (this may be important to understand something about, please continue to read). After the race restart in lap 10 or the like, my son had a big accident too, fatal damage and game over. The podium footage started and I commented about Perez winner with Stroll and Gasly on the podium, while my son told me Hamilton did! So that I took the pictures of the race results, this is mine (I was the host) with Perez winner which may have a sense because he was the 1st of pitted cars during lap 8-9: This is what my son can see in his PS4, Hamilton winner: As you can see the fastest times are exactly the same (e.g. Hamilton 1:09,225 Galsy 1:10,471 etc.) but the ranking is completely messed up! You can notice also that not only the two final results are different, but they are also both individually wrong! In the host picture you can see Hamilton in P10 with +3,398 s. which should rather put him in P2 (same for P11-P14). In the guest picture you can see P11 Stroll (+13,255) and P12 Gasly (+17,186) which should rather be respectively in P10 and P11 ahead of Kvyat. Besides the final race times are very different and no one matches (22:23,345 vs 22:26,743). Platform 2x PS4 What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) 2x 1.14 Game-mode? LAN game We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again? We played 3 races in the same track and same settings, the wrong one was the 2nd, the only one in which we both ended with fatal damage and a SC went on track like described. How do you make the problem happen? Got one time, perhaps the previous description may help to reproduce the bug. What troubleshooting have you attempted? Please always try to attempt to fix the issue None What peripherals are you are using (gamepad, wheel make & model etc) 2x Logitech G29 Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears. Thank you and regards Nuv
  18. - every so often and it has happened a lot recently, the game will pause by itself and then when I unpause the game keeps the overtake on with no way of turning it off - Xbox Series X - 1.14 - Unranked - Wireless - 20 - no - Just me - cannot make it happen again - N/A - Sorry, don’t have one - yes here is the clip: https://gamerdvr.com/gamer/sync-critch/video/122065663
  19. Description: When a car DNF's it reappears on the grid (Stationary) during the race, the safety car then drives upto it and stops behind it. anyone passing the safety car is then DSQ. This has now happened to myself and drivers i was with in 2 different leagues. Platform: Xbox What version of the game? 1.14 Ranked/Unranked/Leagues? UNRANKED (Own league racing) Wired or Wireless Connection? wired The amount of players in your session? 18 Were you the host? no Did this issue happens for everyone in the session, just some people or just yourself? What did they see? everyone in the session had the same problem. We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again? its happened in 2 different leagues i race in and other people have said it happened to them as well in different leagues. How do you make the problem happen? a car retires or DNF's and the car then reappears on track and the safety car parks behind it on the grid.
  20. 1. A detailed description of the issue. I play a private league with a friend and we are unable to progress as our results will not save. This first occurred at the end of our second race (Brazil) - after the race had ended, an error message appeared saying that "the attempt to submit results failed". We were then returned to the league summary screen, which displayed the next event as being Brazil. Upon loading back into the league, all progress from the event in Brazil, including practice, qualifying and the race, had been erased and we had to start again from practice. Now we cannot get beyond practice - every time we end the session, either through retirement or through the session time expiring, we are met with the same error message and thus cannot proceed with the event or our league. We have since tried beginning a new league, but at the end of the first practice session, we get the same error message. 2. Platform PS4 3. What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) 1.03 4. Game-mode? League (private) 5. What are your replication numbers? Minimum test attempts are 4. Please also add EXACT replication steps for us to try too. I have not tracked the exact amount of times the incident has occurred but I would estimate that it is now in double figures. As mentioned in the description, the incident initially occurred only once we had reached the very end of the race weekend but now occurs following the conclusion of practice. To replicate the issue, I: Create a new private league with the format displayed in the attached image Invite my friend, pick teams and begin the first event Reach the end of practice in the first event, at which point the error and accompanying "the attempt to submit results failed" message appears and we are sent back to the league summary screen. 6. What troubleshooting have you attempted? Please always try to attempt to fix the issue. Do you have the latest drivers? Have you check your connectivity settings? We have taken it in turns creating and hosting the league, using different tracks and teams and changing the length of the practice session. There are no apparent connectivity issues for either user.
  21. 1.  A detailed description of the issue. Please include any error codes here. I.A drivers do not attempt a quick second lap in the qualifier. This happens in Q1 and Q2, the drivers only take one lap at the beginning of the session and do not return to the track, and sometimes end up being eliminated for that. In a few steps I saw McLaren and Racing Point eliminated in Q1, Ferrari and Red Bull in Q2, with Verstappen and Leclerc. And in the image Leclerc was eliminated in Q1, as he did not return the track for a second attempt. In Q3 everyone makes two quick laps. In the Bahrain stage shown, only 7 drivers had a second try in Q1. 2. Platform Xbox One  3. What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) 1.10.1 4. Game-mode? Career mode, Grand Prix, My Team 5. What are your replication numbers? Minimum test attempts are 4. Please also add EXACT replication steps for us to try too. Nine 6. What troubleshooting have you attempted? Please always try to attempt to fix the issue. I played in several different stages 7. What peripherals are you are using (gamepad, wheel make & model etc) Gamepad 8.  Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears. YES @BarryBL
  22. Description: After finishing my lap after the Q1 time ended, the AI took over and I got sent into spectator mode, as usual. Towards the end of the lap, the AI driving my car crashed into the rear of another car which was also being driven by the AI and was in low fuel mode and therefore going much slower. A few seconds later, the AI did the same thing again, wrecking my car. This resulted in my P5 time being dropped to P15 and me being unable to take part in Q2. Platform: Xbox Series X (Xbox One X) Game version: 1.14 Game mode: Unranked Connection type: wireless Number of players: ~20 How to replicate issue: It seems that this was caused by the AI not being able to avoid other cars when taking control after a session has ended, especially when the traffic is moving slower due to running in low fuel mode. Suggested fix: The game should record the vehicle condition once the player crosses the line and in case this happens, it should give the player a new car to allow him to continue into the next qualifying session. A better solution would obviously be to improve the AI to prevent such crashes from happening. Peripherals: Xbox Series X controller Twitch video: https://www.twitch.tv/videos/868737106?t=00h32m41s
  23. Hey Codemasters, would be awesome if we can change the style and color of the drivers number on the car livery. Also atm the main sponsor have 3 slots on the car (front whing, rear whing and side pod) and if we change the color, all 3 got the same color. Would be great if you can seperat the 3 logos so they can have 3 different colors.
  24. Description: When using Quick Resume on Xbox Series X (and probably S as well), sometimes the menu music cuts out when resuming into the game. Loading into a session after this occurs also takes very long sometimes. This might affect older titles as well, including F1 2019, F1 2018 etc. Platform: Xbox Series X (and probably S as well) Game version: 1.12, 1.13, 1.14 How to replicate issue: While in the menus of F1 2020, switch between multiple games with Quick Resume on Xbox Series X. When returning to F1 2020, sometimes the menu music cuts out. It seems to be random with a ~50% chance of it happening. The number of games that have been switched using Quick Resume might affect this, but I can't say for sure. It is possible that the game disconnecting from the online services when using Quick Resume might have something to do with this. When this happens, sometimes loading into any game mode results in a seemingly infinite loading screen (issue reported in another post). Workaround: Loading into a session and returning to the menus makes the menu music play again. Peripherals: Xbox Series X controller Report code - Xbox Series X - 1.14: EVDG-CGCC-SVPR-GDJG
  25. A detailed description of the issue. Please include any error codes here. Not the most important feature of the game but sometimes the engineer makes so silly comments, just a couple from the today's race: 1) last lap of the planned stint, rather than ask me to "give it all", he came up with something like "the tires are losing grip, do not stress them too much" 2) last 5-6 laps of the race, when I was already lapped by half a lap yet (and I had -0,50/-0.60 of fuel) he started to tell me to save fuel or I wouldn't complete the race! Obviously I continued to push and I completed the race close to -1,00 of fuel... Platform PS4 What version of the game you are using (Shown on the start screen in the bottom left corner of the screen) 1.12 Game-mode? Driver Career We need to be able to make your problem happen internally so we can fix the issue. Can you make the problem happen again? I would collect silly comments in this topic How do you make the problem happen? What troubleshooting have you attempted? Please always try to attempt to fix the issue What peripherals are you are using (gamepad, wheel make & model etc) Logitech G29 Any screenshots or video of the issue? If the video is long, please include a timestamp for when the issue appears None Thank you for reading, Greetings, Nuv
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