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Dirt 3 installation issue

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Hello everyone!
My son`s just received his new Dirt 3 game but there is a problem with the installation. After it says that Windows configuring the game the green line stops at the beginning and doesn`t move forward.
I`ve tried to install the game on two different computers, one with Windows 7 and another with Windows 10 but it is the same.

I will be very thankful if someone could help me with this problem.

Regards,
Valentin

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Same issue hope someone can resolve it...
I tried to contact the support of the game via email but didn´t received any answer...

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