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why didnt i get the limited black edition, i pre orderd grid 3...

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i am so F*****G tired of registering and ending on the same freeking page i started on.  it is inpossible to email codemasters evry simple link to email ends on a dead page with another link and so on.... its a joke! They know little baby JESUS?! i was calm and relaxed when i simply wanted to ask why i didnt got the black edition when i digitallly (im from belgium so dont mind my english) pre orderd grid 3. Who can tell me EXACT where someone can solve this issue, the proof is in my transaction list of my ps3 with a order number. please help! 
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