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Corrupt Save Files - Fix Incoming!


Loore
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So Loore said on July 14th "Console Patches are starting the submission process, once it starts to clear that we'll be able to provide you with a definitive date."

He then said on July 24th "Currently we've got another PC patch getting ready to be deployed and the console patches are starting their submission process."

So at best one of these isn't true and at worst both aren't true.

Just go and play the Destiny beta or something, this is gonna be a long long wait.

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andyparks said:
loo killswitchmad said:
andyparks said:
NINJACGS said:

look andyparks if you read the previous comments its not going to be out till about 2-3 weeks, codemasters have passed it on to MS & SONY so its up to them whenever they bring it out just give codemasters a break.

Yes this should never have happend in the 1st place but be patient and play another game.

 

I've got a right to be pi$$ed off.. I paid money with my hard earned cash ..  and can't play it because I've got to wait for a patch.. name any other game you can't play because you've got to wait for it to be fixed.. 

Battlefield 4, Call of Duty, GTA IV all had release issues it's part of modern day gaming, bugs happen and occasionally they are game breaking.....if you can't put up with it then you really shouldn't buy on release....

none of them games had saved corrupt and then told you to go and play somethink else and you didn't hAve to wait four month for a fix 

Actually GTA IV suffered a corrupt save issue that took roughly 4 weeks to get sorted....

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Trading standards were not aware of the gross malpractice and bad conduct of the video games industry.  

A new bill is going through parliament at the moment.  This is to cover digital media.  This will put an end to MS and SONY no refund policy.  It will become illegal. 


Regards to digital media.....if you bought the disc format, CD/DVD etc,  and the product is faulty, you are entitled to a full refund, from the place of purchase.  Faulty would describe grid autosport at the moment,  regardless of whether a patch is in the making.  


From June 24th in USA and 27th in the UK, Autosport has been on sale as a tested, finished product.   But with the save feature broken this means it's faulty software.  


If you want to get your money back you can, you just need your receipt.   


CODE NOOBIES pay serious attention to this post, it is 100% fact.   Very soon you will be taking more than a year to make your games,  or you won't be able to stop people downloading your game, after paying full price, and finding it's broken, and watch the number of refunds given out. 


Thanks to the man from Trading standards for discussing this in person. 

Soon we will all be able to buy a new game, decide it's crap, or broken, and go back to the shop with an opened broken seal game, and receive a FULL refund.


When you mis treat your customers, they might go and talk to various agencies and find out their rights. 


Oops if that spills the beans on the video games industry. 


Win for the gamers I'd say.  


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andyparks said:
loo killswitchmad said:
andyparks said:
NINJACGS said:

look andyparks if you read the previous comments its not going to be out till about 2-3 weeks, codemasters have passed it on to MS & SONY so its up to them whenever they bring it out just give codemasters a break.

Yes this should never have happend in the 1st place but be patient and play another game.

 

I've got a right to be pi$$ed off.. I paid money with my hard earned cash ..  and can't play it because I've got to wait for a patch.. name any other game you can't play because you've got to wait for it to be fixed.. 

Battlefield 4, Call of Duty, GTA IV all had release issues it's part of modern day gaming, bugs happen and occasionally they are game breaking.....if you can't put up with it then you really shouldn't buy on release....

none of them games had saved corrupt and then told you to go and play somethink else and you didn't hAve to wait four month for a fix 

Actually GTA IV suffered a corrupt save issue that took roughly 4 weeks to get sorted....

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I don't think they would work so hard on a game...a really good game at core...just to piss off s many people with a basic F-up. What they need to do is learn that online beta testing needs to be done and whether "giving the game away" early means some people steal it...then so be it. At least they will not lose hundreds, maybe thousands of customers over something as basic as a corrupt file save. I'm no computer geek, but I bet this would have shown itself had the public, or even a closed segment of the public, been able to play mltiplayer before release. It just seems like they sort of ignored the mutiplayer side of it. It's not nearly as feature-rich or user friendly as the singleplayer side. Maybe there is a lesson in there somewhere....I dunno.

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I really hope you guys DO fix it. I've just had this happen to me thanks to the game crashing after an online race once again! I hope to see my 317 career events and 280 online races return after the patch.

Time to play some Next Car Game I think to vent my rage! :D

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When I tried to go online with my alternate ID, it said I did not have xbox live privileges. I think you can have multiple user IDs under the same main account (re: live) but to get an actual separate xbox live account you have to pay for it. That's not something I've done or really wish to do. So, the bottom line is that I either have to pay for a new account or make a new profile in Autosport.

But if I make a new profile in Autosport, will that overwrite my old one thereby rendering the patch useless or will I still be able to recover the old one either through the game (not sure it will retain the old one since I have not tried to create a new one) or through the saved (corrupt) file on my flash drive? I guess I could just back the corrupted one up to the cloud and have another avenue, but I'm still wondering how corrupted files not still in existence on the game (if there is an overwrite) will be recovered via the patch? Any geeks out there with some insight?


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Im about done waiting for this patch, it takes MS 5-7 days to approve it and its double that now. I think the patch was screwed up and they had to redo it. If this problem ever gets solved all DLC should be free if you can only download it. They dont hesitate to take your money but they take thier time to fix thier problems, that goes for MS basically

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Just got my 2nd corrupt save file on xbox ,while playing single player. had made it to grid masters series

races and finished . after credits rolled was starting online racing when i got 1st corrupt file.

so i think im done with this game .don't have time for a third try at completing  all the races.   

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wundering were u can find info about corrupt game saves.  Here's the link

http://forums.codemasters.com/discussion/2889/codies-weekly-update-25-07-14#latest.             This is what there doing with there spare time and cash that I would a rather wiped and flushed at this point in time.

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I purchased the game yesterday and I'm having a blast with it so far. Hopefully I don't have the misfortune to encounter a corrupted save file.

However, Microsoft and Sony needs to speed up their process for patches. The amount of time it takes is simply silly. 

Either way, players frustration is entirely justified. Corrupted save files shouldn't occur in the first place. Crossing my fingers for this being resolved very, very soon. Autopsort is a great game and would be shame if it ''took a hit'' because if this.

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SASBlink said:

Interesting info. Thanks for sharing. :)

Reloaded4 said:


Please note, however, that this will not restore save files that have been altered by the user or corrupted due to data problems on your hard drive.

So this means the corruptions due to turning the game off while saving will not be fixed, as suspected.

 I was thinking this before. Just what if, what if my corruption is due to that? I will feel sorry for the people who did turn the xbox off while saving and think the glitch is the reason why they got a corruption. :( 

I'm still hoping im not one of these people. (insert nervous laugh here) :/

What stupid reason would people turn off there game while loading or saving as it says do not turn off system while game is saving. If that's how most corruptions have occured you all deserve to have corrupted files for not following directions and if you disagree go see a shrink.

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I've got that little faith in the patch coming out any time soon that I've gone and made a bet with a few of my friends.


People that know me know that I hate Activision.

But, I've told them that if the patch comes out next week, -and- works as it's meant to, for consoles, I'm going to buy Destiny.


... Yeah. I know it has nothing to do with Codemasters. Bets are bets.

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SASBlink said:

Interesting info. Thanks for sharing. :)

Reloaded4 said:


Please note, however, that this will not restore save files that have been altered by the user or corrupted due to data problems on your hard drive.

So this means the corruptions due to turning the game off while saving will not be fixed, as suspected.

 I was thinking this before. Just what if, what if my corruption is due to that? I will feel sorry for the people who did turn the xbox off while saving and think the glitch is the reason why they got a corruption. :( 

I'm still hoping im not one of these people. (insert nervous laugh here) :/

What stupid reason would people turn off there game while loading or saving as it says do not turn off system while game is saving. If that's how most corruptions have occured you all deserve to have corrupted files for not following directions and if you disagree go see a shrink.

This seems to be CM's standard answer to queries about corrupt saves, I got exactly the same wording in reply when I e-mailed them about it a couple of weeks ago.

Seems like CM are trying to shift some of the blame onto players & this was one of the reasons I got my money refunded from MS.

Also if so many players are stupid enough to turn off the system while saving then just about every game would have a problem with corrupt saves not just CM.


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QuozPowa said:

Hello, I experienced today the same problem. My savegame is corrupted (PC). When Codemasters will wake up ? We need an answer !

dunno how to use it as i amon a console, that PC patch was already released, and has been confirmed to fix the issue. do look online for how to download the pc patch, i dunno if its automatic or not, what i do know is that patch is out and people have already gotten their saves fixed on PC. xbox and playstation are the ones still waiting for codies to get the fix out

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To confirm:

When the patch arrives it will fix the saves that have become corrupt, you will not have to start again.

In regards to why the saves are becoming corrupt, it's primarily down to an issue with tuning and car ownership that's causing some corrupt data to occur. 

I'm hoping to have an update on this for you this week.

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Loore said:

To confirm:

When the patch arrives it will fix the saves that have become corrupt, you will not have to start again.

In regards to why the saves are becoming corrupt, it's primarily down to an issue with tuning and car ownership that's causing some corrupt data to occur. 

I'm hoping to have an update on this for you this week.

Yes!! , it will be good to know when arrives the patch just to finish my garage before the patch, LOL, the i´ll can upgrade that expensive cars glitched. At least this should be has some "advantage", don´t you?? XD

Salute.

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All I been doing is sitting around drinking waiting for this patch for 3 weeks now and Im tired of drinking. I guess if its not here by Friday I will get my money back from MS and drink some more. BTW, Im blaming MS for this not CM.

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They even told me I will be refunded as I bought the game on the store with the Season Pass. So guys this is the proof Codemaster has no intention to make any patch for the PS3 and they just keeping us on the line and we pay! Clever way of making money on a short time business plan!

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berre said:

I called Sony this morning in Belgium they never heard about any Patch!!!!!!!!!!!!!!!!!!!!!

berre said:

They even told me I will be refunded as I bought the game on the store with the Season Pass. So guys this is the proof Codemaster has no intention to make any patch for the PS3 and they just keeping us on the line and we pay! Clever way of making money on a short time business plan!

Hmmmm, either you are a Idiot, the person you spoke to is a idiot or we are all idiots

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It could be but the facts are that no one can confirm any patch on PS3 and I've already send several mails regarding some questions to custserv@Codemasters.com and still no reaction. I even doubt there is any customers services at Codedisaster.

They had all the aces in their hands to make a good game and they screw it up with their lack of assistance.


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berre said:

So guys this is the proof Codemaster has no intention to make any patch for the PS3 and they just keeping us on the line and we pay! Clever way of making money on a short time business plan!

Absolute rubbish, a patch is on the way. 

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I kinda like the Idea that we are all idiots.... but not in the way you are thinking of. 

But in all seriousness, some of you here all sound like little kids, Shouting "I WANT MORE, MORE, MORE" and then throwing your dummy out the pram and having a tantrum because you cant get what you want or what you wanted is not what you expected...... Man up, cut them some slack already,

 If I was making this game for you and had all this abuse in return for all my work and effort I would tell you to"sit and twist on it" and leave you to your miserable lives without a second thought.

Having a bit of respect for others can go a long way, ya'know! ;)

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I would say wait and see and there will be one in the coming days not weeks you'll have my apologises, meanwhile why don't you reply to my question regarding resetting online carreer if it will affect the racenet stats?

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Loore said:
berre said:

So guys this is the proof Codemaster has no intention to make any patch for the PS3 and they just keeping us on the line and we pay! Clever way of making money on a short time business plan!

Absolute rubbish, a patch is on the way. 

Now I am a big Codemasters fan, but this patch has been "on the way" for a few weeks now. Couldn't you be any less vague? I try to enjoy this game, I really do but crap like corrupt saves, the $0 giltch & numerous small bugs prevent me from doing so.

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SASBlink said:

I kinda like the Idea that we are all idiots.... but not in the way you are thinking of. 

But in all seriousness, some of you here all sound like little kids, Shouting "I WANT MORE, MORE, MORE" and then throwing your dummy out the pram and having a tantrum because you cant get what you want or what you wanted is not what you expected...... Man up, cut them some slack already,

 If I was making this game for you and had all this abuse in return for all my work and effort I would tell you to"sit and twist on it" and leave you to your miserable lives without a second thought.

Having a bit of respect for others can go a long way, ya'know! ;)

Hey we're not kids! I'm 47 years old and I'm just fed up with unfinished products/ Let me explain: Since 7 years I'm wearing a pacemaker due to hartrithm failure. If the company that made that pacemaker would have made a pacemaker like the codies made grid autosport well I would have been dead right now. So simple as that!

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SASBlink said:

...some of you here all sound like little kids, Shouting "I WANT MORE, MORE, MORE" and then throwing your dummy out the pram and having a tantrum because you cant get what you want...


Wrong. I don't want "more, more, more" - I only want exactly what a paid for: a game that works.

Stop attacking & insulting people who are not attacking & insulting you. Nobody is making any unreasonable demands. It's only reasonable to expect something to work when we buy it - and if it doesn't, it's only reasonable to expect a prompt remedy.

SASBlink said:

...cut them some slack already...


CodeMasters is not the "victim" here. Paying customers who can't play the game they bought are.

SASBlink said:

... If I was making this game for you and had all this abuse in return for all my work and effort I would tell you to"sit and twist on it" and leave you to your miserable lives without a second thought...


And you'd be legally put out-of-business for fraud after selling faulty goods without repairing or refunding.

SASBlink said:

...Having a bit of respect for others can go a long way, ya'know! ;)


Goes both ways. I feel like CodeMasters disrespected me by selling me such a defective product that I still can't play over a month after its release. Customers' requests for fixes started off very respectfully weeks ago, and weeks of vague claims that a console patch has "started the submission process" and is "on the way" has stretched CodeMasters' credibility too far.

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SASBlink said:

I kinda like the Idea that we are all idiots.... but not in the way you are thinking of. 

But in all seriousness, some of you here all sound like little kids, Shouting "I WANT MORE, MORE, MORE" and then throwing your dummy out the pram and having a tantrum because you cant get what you want or what you wanted is not what you expected...... Man up, cut them some slack already,

 If I was making this game for you and had all this abuse in return for all my work and effort I would tell you to"sit and twist on it" and leave you to your miserable lives without a second thought.

Having a bit of respect for others can go a long way, ya'know! ;)

I agree with you in some respects but I also fully understand the frustrations guys are having with the problems in the game. Save game issues have plagued CM games for some time and it really should have been nipped in the bud long before now. I really enjoy their games and am one of the lucky ones that has not been hit by this problem so far but mainly because I don't get to play it as much as others have done. When good money is paid for a product it should work out of the box and should have been fully tested before release and this is where CM tend to fall short. Too many problems are discovered very soon after release which should have been found by a full and comprehensive testing process. Of course people need to be patient waiting for the patches to fix these issues but you don't pay money for something to have it sat there picking up dust in the corner.
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Operator1 said:

SASBlink said:

...some of you here all sound like little kids, Shouting "I WANT MORE, MORE, MORE" and then throwing your dummy out the pram and having a tantrum because you cant get what you want...


Wrong. I don't want "more, more, more" - I only want exactly what a paid for: a game that works.

If this does not apply to you when why are commenting on it then? Argumentative much? ;)


SASBlink said:

...cut them some slack already...


CodeMasters is not the "victim" here. Paying customers who can't play the game they bought are.

Actually they are not playing the victim, they are standing up and taking it on the chin which is commendable. Hence why I say that, don't put words in my mouth that I did not say.

SASBlink said:

... If I was making this game for you and had all this abuse in return for all my work and effort I would tell you to"sit and twist on it" and leave you to your miserable lives without a second thought...


And you'd be legally put out-of-business for fraud after selling faulty goods without repairing or refunding.

You are missing my point there, as usual. -_-

Operator1 said:

SASBlink said:

...Having a bit of respect for others can go a long way, ya'know! ;)


 I feel like CodeMasters disrespected me by selling me such a defective product 

I'm sorry, I didn't know accidents and mistakes counted as disrespect.... -_-  Also I didn't know we were in a 60s Mafia movie, because that's what your version of respect sounds like.

 Sorry Don Operator! 



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No, I am a customer like you, only the fact is I can take a bit of salt over a few matters unlike you who vent and rage and show no respect for what others have done or tried to do.

As for trolling?  I do believe I was defending the developers  from abuse and it was you who attacked my post hoping to "shut me down" and now you accuse me of being a troll for replying and "shutting you down" and you don't like it.

I'm going to quote pulp fiction at you now. 

"if my answers scare you, then you should stop asking scary questions"

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