jbacon49 0 Posted July 13, 2014 I have a Win 7 64bit, i5-2500k, 16Gb system. During installation (at least 7 times) I get an error message towards the end of the installation stating (Internal Error: Failed to expand shell folder constant "userdocs"). I am given a choice to Abort/Retry/Ignore. Retry does not work, ignore completes installation. When I run the game, I get to the create profile screen and when it gets to the last step, it gives me the error message "failed to create autosave file".UAC is disabledI install and run with administrator privilegesI tried disabling the windows firewall and GRID has an exception for private networks.I have tried creating a userdocs folder in the GRID folderI have tried creating an autosave folder in the GRID folderNothing has corrected the problem!Any help would be greatly appreciated.............. ThanksGlenn Share this post Link to post Share on other sites
couger1981 89 Posted July 29, 2014 Let Codemasters know by sending them a emailCustserv@codemasters.com Share this post Link to post Share on other sites
paulmichaeldavi 0 Posted February 7, 2016 i have the same error. want to punch screen each time i try and same thing - "save_profile_fail_int_error"HHHELLP ME SOMEONE PLEASE.......... I BEG YOU WITH TEARS IN MY EYESSSS!!!!!!!!!!!!!!!!!!! Share this post Link to post Share on other sites