[F1 2016 PC] Sudden stuttering/framerate drop

[StogZz 0]

It is strange that CM can't reproduce the same thing. Considering a lot of us forwarded our system info and considering that this is happening on a huge range of hardware and software.

I never had a game that would use 90-100% of my GPU no matter what settings I would run. Considering I have GTX 970, I would think that this is clearly not a problem of hardware. Point is - something that is in the game is causing the hardware and/or software to not talk to each other as they should (not optimized) which causes the stuttering and other crap.

For me personally on max settings I get stuttering each lap at least 4-5 times. Some are major to a point where you just make a mistake when driving because the frame drop gets so low. On high settings the frame drop and stuttering is almost not a problem (very rarely visible) - which is nice! But GPU is still at 100% usage, which begs the question - what the hell is so specific to this game that causes this. As people mentioned above - no other game causes this which is why everyone first think that this is a game problem, not the hardware/software issue.

In the end of the day - I appreciate CM trying to reproduce things and I hope that they continue on searching for the problem and getting rid of it. Even if only 20 people are reporting this (consider how many users have registered in this forum from the 70000 game owners?). I am damn sure this number is much higher.

[scary 0]

since the problem came lately, I also think its not codies made, its more of a windows kind of functions/driver problem as usual.
some guy posted on deactivatin GameDVR, gonna try this tonight.

but still it is possible that somethin came with the latest f1 2016 patch, which has some unpredictable effects. it would help us to know , what exactly did codemasters update.

[BoothJoe 0]

I've had the stuttering since the game first came out. So it's not new to me. I run an AMD card.

[BoothJoe 0]

I find it interesting that when I use Steam's framerate counter, I often see the framerate drop to 30FS, for example, when the game is on static menu screens...places where there is really no motion or anything that one would normally expect a framerate decrease.

[Pokredde 0]

Andrew, please let us know if you need any additional information from us about specs. etc.

I will be happy to send more information as I really were looking forward to this title.

Thank you for looking in to it :)
(It looks to be a bit more than 10-20 people with this issue though)

My pc specs:
Win10 64bit
nVidia GTX770 2gb
8gb Ram
ASUS motherboard

1tb HD (not ssd)
AVG antivirus
Colormunki profile (screen calibration)
Dropbox installed (no files is syncronising)
Spotify installed (but not running)

I have tried running the Game on different settings (low, high etc.) on 1920x1080.
I have tried without Internet connection but it did not help.

[KreeZiE 1]

Good to see that CM are looking in to it! It's a frustrating problem for the most demanding gamers who want nothing else then enjoy the game.
Also good to see that most of the people want to help CM in finding out where this problem comes from, and so do I.
If there is any monitoring program/tool we can use to help you guys (CM) out, please let us know so we can help the community.

I've tried the following things:
Disabled DVR
Uninstalled Nvidia HD audio
Delete and reinstall the Nvidia drivers
Vsync on/off/fast/adaptive settings (Nvidia control panel)
Particles on/off ingame
DSR factores off (Nvidia control panel)
Energymode optimal power/optimal performance/adaptive (Nvidia control panel)

My system:
Win10 64bit
AMD 8350
GTX 960 2GB
8GB ram
128GB SSD windows disk
2TB HDD for games
G29 Steering wheel
No special mouse/keyboard

[momorious 14]

andrewlaird said:

Hi,

To give you guys and gals as much info as I can I can confirm that in QA alone we have 58 different PC's ranging from 1st Generation Intel Core i3/i5/i7 through to Intel Core i7 6700K & 5960X and AMD FX 4100 through to AMD FX 9590. We have 93 Graphics cards ranging from Nvidia GTX 460 through to Nvidia GTX 1080 and AMD HD 5870 through to AMD R9 Fury X which can and have been swapped in and out of the 58 PC's throughout the development cycle of this game. We have a combination of Windows 7 64, Windows 8.1 64 and Windows 10 64 installed throughout the test PC's. We have PC's that have the OS and the game installed on an SSD,  we have have PC's that have the OS and and the game installed on mechanical HDD's, we have PC's that have the OS installed on an SSD and the game installed on a mechanical HDD. We have various Keyboards, Mice, Headsets and Steering wheels plugged in throughout the range of PC's and none of our team have reported the issue that you guys are getting.

Personally at home I have an Intel Core i5 3570K overclocked to 4.2 along with an Nvidia GTX 1080 running at stock speeds. My OS is windows 10 anniversary edition which has been upgraded from Windows 8 which I purchased when I bought the CPU and Mobo. My OS is installed on a Samsung 840 EVO SSD and my Steam library is installed on a 2TB Mechanical HDD. I have Logitech G19 Keyboard, Steelseries Rival Mouse and Logitech G29 with the Shifter. I have completed several 100% races at home and I have not seen the stuttering that you guys are describing.

As the Compliance Platform Lead for PC I take every one of you PC hardware Complaints personally and seriously but neither me or the test team have been able to reliably reproduce this issue. Given that there are over 70,000 owners of the game on Steam and maybe 10 or 20 people complaining about this I have to deduce there is a conflict between your hardware/software/OS that we are unable to reproduce here.

We have gathered all the info that you guys have sent and are still actively trying to reproduce/fix the issue.

Regards
Andy

[momorious 14]

So you are not able to fix this gamebraking issue in this years f1 game, right?
As the game is unplayable for me, I want you to refund me asap!
How can you even say it our own fault, EVERY other game (25 games installed) is running without any freezing - only f1 is freezing so the fault is on YOUR side, not a software/hardware problem on my monster rig!

[Quicksilver82 0]

I dont want to create false expectations but with that disclaimer out of the way i think i solved the issue on my machine after trying tons of different approaches to nail the culprit.

Usually the freeze would occur in lap 1 or 2 but no later than lap 5 but just a couple of minutes ago i was able to complete a 14 lap race on bahrain without the issue showing.

This might be a coincidence of course but since nothing i did before would have this impact i am somewhat confident but take this with a grain of salt.

Basically i just disabled 4 different services ( i am on Win10 1607) which are:

Superfetch
Windows Search
Windows Image Accisition (WIA)
Windows Biometric Service

Since those services might be available and running on Win8 as well it might explain why some people have this issue on both operating systems.

If you dont know how to disable a certain service: Press WIN+R and type services.msc and there locate the services mentioned above, right click -> deactivate Let me know if that helps you.

Since Windows Search might be related to Cortanna you maybe need to disable cortanna, i just blocked it with my firewall

 kind regards
Quicksilver

[Quicksilver82 0]

Just a small update:

After 2 more Races (one after a reboot) i can pretty safely say that disabling the services i mentioned in the post above solved the issue of random freezes for me!

I really hope this helps some of you guys as well, because this would mean that CM could draw some conclusions out of that to fix the problem :-)

kind regards
Quicksilver

[KreeZiE 1]

Quicksilver82 said:

Just a small update:

After 2 more Races (one after a reboot) i can pretty safely say that disabling the services i mentioned in the post above solved the issue of random freezes for me!

I really hope this helps some of you guys as well, because this would mean that CM could draw some conclusions out of that to fix the problem :-)

kind regards
Quicksilver

First test on this seems promising. I have a desktop widget for my GPU clock etc. and it had little peaks downward with the framedrops.
For now it seems to be stable around 70% on the GPU clock ingame (GTX 960). I'll test it some more this weekend.

Weird enough is when I alt-tab out the game the GPU clock goes to a constant 99-100% and when I alt-tab back in the game it goes to 60-70%  :/

[massa88 147]

Quicksilver82 said:

Just a small update:

After 2 more Races (one after a reboot) i can pretty safely say that disabling the services i mentioned in the post above solved the issue of random freezes for me!

I really hope this helps some of you guys as well, because this would mean that CM could draw some conclusions out of that to fix the problem :-)

kind regards
Quicksilver

I did a race in Azerbaijan where I have the most problems with FPS

so far it is fine no FPS drop

but I also went a couple versions graphic driver back
sadly after  few races fps dropping again :'(

[momorious 14]

Quicksilver82 said:

I dont want to create false expectations but with that disclaimer out of the way i think i solved the issue on my machine after trying tons of different approaches to nail the culprit.

Usually the freeze would occur in lap 1 or 2 but no later than lap 5 but just a couple of minutes ago i was able to complete a 14 lap race on bahrain without the issue showing.

This might be a coincidence of course but since nothing i did before would have this impact i am somewhat confident but take this with a grain of salt.

Basically i just disabled 4 different services ( i am on Win10 1607) which are:

Superfetch
Windows Search
Windows Image Accisition (WIA)
Windows Biometric Service

Since those services might be available and running on Win8 as well it might explain why some people have this issue on both operating systems.

If you dont know how to disable a certain service: Press WIN+R and type services.msc and there locate the services mentioned above, right click -> deactivate Let me know if that helps you.

Since Windows Search might be related to Cortanna you maybe need to disable cortanna, i just blocked it with my firewall

 kind regards
Quicksilver

not fixing my freezing here.

[BoothJoe 0]

There is an interesting article on TechDirt today which talks about another racing game and the problems caused by EFS. https://www.techdirt.com/articles/20160926/07583435630/racing-game-developers-sacrifice-playability-altar-anti-piracy-deliver-laggy-mess-to-paying-customers.shtml

[Pokredde 0]

Quicksilver82 said:

Just a small update:

After 2 more Races (one after a reboot) i can pretty safely say that disabling the services i mentioned in the post above solved the issue of random freezes for me!

I really hope this helps some of you guys as well, because this would mean that CM could draw some conclusions out of that to fix the problem :-)

kind regards
Quicksilver

Did not work for me.
Maybe a little improvement, but I still have lags. Especially in the cut scenes.

(But thank you for sharing knowlegde)

[KerkuklyLondon 0]

    HI I HAV BEN GETTING LOW FRAME RATE AROUND 30 FPS WITHE GTX 980TI SLI PLEAS HELP

   Dedicated Memory: 5997 MB

      Shared Memory: 8162 MB

       Current Mode: 2560 x 1080 (32 bit) (144Hz)

       Monitor Name: BenQ XR3501

      Monitor Model: BenQ XR3501

         Monitor Id: BNQ7F46

        Native Mode: 2560 x 1080(p) (59.978Hz)

        

Am getting low frame rate around 30 fames ps  with 980ti SLI Av tried with just one graphic card sill the same just everything  
     Operating System: Windows 10 Pro 64-bit 

                 Language: English (Regional Setting: English)

      System Manufacturer: MSI

             System Model: MS-7845

                     BIOS: BIOS Date: 05/19/15 10:09:00 Ver: V1.12B0

                Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz

                   Memory: 16384MB RAM

      Available OS Memory: 16324MB RAM

                Page File: 8385MB used, 20227MB available

              Windows Dir: C:\WINDOWS

          DirectX Version: DirectX 12

      DX Setup Parameters: Not found

         User DPI Setting: Using System DPI

       System DPI Setting: 96 DPI (100 percent)

          DWM DPI Scaling: Disabled

                 Miracast: Available, with HDCP

          Card name: NVIDIA GeForce GTX 980 Ti

       Manufacturer: NVIDIA

          Chip type: GeForce GTX 980 Ti

           DAC type: Integrated RAMDAC

        Device Type: Full Device

      

      Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 

Device Problem Code: No Problem

Driver Problem Code: Unknown

     Display Memory: 14160 MB

   Dedicated Memory: 5997 MB

      Shared Memory: 8162 MB

       Current Mode: 2560 x 1080 (32 bit) (144Hz)

       Monitor Name: BenQ XR3501

      Monitor Model: BenQ XR3501

         Monitor Id: BNQ7F46

        Native Mode: 2560 x 1080(p) (59.978Hz)

        Output Type: Displayport External

[Aparow3 27]

I can confirm random stuttering and also consistent framerate drops around Singapore, Baku and the stadium section @ Mexico, running on version 1.5.1. Also, performance is down more than 50% compared to F1 2015 on the same settings.

[massa88 147]

also canada and Austria                                                                                                

[Jassida 0]

Closed every single running programming and it's still happening.

[steviejay69 1,100]

Just did a league race tonight and I had terrible frame rates for just about the whole of my second stint, I almost quit out. It's worse than ever and I've actually upgraded to a GTX970 and I feel like it's been a waste of money!

https://www.youtube.com/watch?v=LKdynIaK4Xc

DXDiag http://pastebin.com/vChjFe45

[Quicksilver82 0]

massa88 said:

I did a race in Azerbaijan where I have the most problems with FPS

so far it is fine no FPS drop

but I also went a couple versions graphic driver back
sadly after  few races fps dropping again :'(

Did you have another look at the running services?

Because when i played a race yesterday the issue was back all of a sudden, so i checked the active services and it turned out that superfetch was running again, despite being set to deactivated. After disabling it, everything was fine again, no more freezes.

regards
Quicksilver

[Starworx 0]

I have solved this problem by disconnecting my USB hub:

[BomB 0]

I have the same Problem, i make a ton of LP's in full HD no Game give me stutters.  After the last Patch i have the Problem that the Game begins to stutter in the middle of the Race with no reason, i looked in my task an everything is normal ....so it happen after the last patch maybe there is something wrong because every other Game i have no Problem,  F1 even stutter without recording ...this is going on in one of 10 Races the stutter ends when the next Race starts.

CPU Intel CORE I7 3370 3.4 ghz
8 GB Memory Ram DD3
Windows 7 64 Bit
NVIDIA GFORCE GTX 1060  6GB

https://www.youtube.com/watch?v=TReSjQH4MEk

[Jassida 0]

Xbox DVR and super fetch aren't running on my machine.

Last thing for me to try is Realtek...I won't be reinstalling windows.

Im used to it now so can normally drive through it but it needs sorting badly.

[mrkuro 0]

Issue :  every track i race suddenly my game freezes for 2 sseconds with a slightly distorted audio, it can happen after 30 laps or just 1 lap but only 1 time a track
Platform : PC
Version : 1.6.0
Game Mode : In every mode, in every car, on every track...
Configuration : 
I7 5930K
GTX 1080
16Gb RAM
1440p