[PC] Can't talk to engineer

[Racinghero90 0]

Every time I try to talk to my engineer, the game doesn't recognize my voice.
It's very strange because it's defenetly selected as active on windows 10 and if i try a mic test on steam it's ok, too. I've also done some voice training that the pc is able to understand my voice better but it doesn't help.
I use a head set mic and i have no idea what could be the problem.
I hope somebody can help me :smile:

[EnsiFerrum 84]

you press the button to talk to the engineer?

[Racinghero90 0]

Yes I can select the commands with my buttons but not with voice

[issueskid 134]

I've passed this on for investigation.
Which build are you running? You should see this on the start screen.

[issueskid 134]

From our audio coder:

"PC voice recognition: make sure all the Speech API/Dictionaries are installed (should be installed by Steam). Is there a message in the main menu upper right corner about Voice commands disabled or wrong locale?

We also need to know which language/country settings."

[Racinghero90 0]

It's build 1.2
There's no message in the main menu. It's german language and I set the engineer language to english. I've also set the engineer language to german but that not fixed the problem.
I think steam installed all files for the game everything works fine besides the voice recognition.

[issueskid 134]

He's replied as follows:

"1)      Check if these programs are installed: “Microsoft Server Speech Platform Runtime” and “Kinect for Windows Speech Recognition Language pack (de-DE)”

2)      Make sure the headset mic is marked as “Default” in the “Recording” section of the Audio device section in the Control Panel

3)      Check the volume level in the properties of the recording device – should be at 100%

4)      Does the microphone symbol in the game UI goes red when you say something (and RE says something like “Please repeat..”) or is it simply no reaction at all?

5) Make sure no other program is running that uses the microphone input – Teamspeak etc."

[Racinghero90 0]

The points are all correct.
Sometimes it just closes with no reaction, sometimes its red and he says didn't understand and sometimes he just say me something i didn't ask for.

[issueskid 134]

Just to confirm, you are using German voice commands right?
Are you getting any German commands to work at all?
Our audio coder is German so he's tested these on his build and doesn't seem to be able to recreate this issue as of yet.

[Racinghero90 0]

Yes german voice commands and those doesn't work. That means it's working correctly for you?
Maybe i will set the whole game to english and test again...

[issueskid 134]

Racinghero90 said:

Yes german voice commands and those doesn't work. That means it's working correctly for you?
Maybe i will set the whole game to english and test again...

If possible please try with everything set to English, then everything set to German and confirm if any of these options are working for you.
Hopefully we'll get this resolved for you.

[Racinghero90 0]

Now everything works fine after i set the whole game to english. I think i will stay like that because it's more realistic to talk in english^^
Thank you for your help!

[issueskid 134]

Racinghero90 said:

Now everything works fine after i set the whole game to english. I think i will stay like that because it's more realistic to talk in english^^
Thank you for your help!

Ok, I'm glad you've at least got it working.
What happens if you now switch back to German?

[Racinghero90 0]

Didn't test it yet. Have to do it tomorrow and give a feedback.

[Racinghero90 0]

I've just set the language back to german and it's the same like before. So I stay with english now. I don't know what's the reason for that...