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Hardware settings

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Hey guys, 

I have a problem. Anytime I loaded the game I ralised that the graphical settings were reseting after I restartet the game. So I found out that the hardware settings are saved in a .xml file in your documents. 
Thats were I found out what the problem was. There is no hardware settings file. Can anybody help me because I don't want to reinstall the game. Even if i did that I don't think it would help because the game isn't installed in C.
Thanks for any help 
Aly 

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We are looking into an issue where the save file isn't being created if the PC username contains any special characters or spaces in it.

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Thank you for the anwser. Thats the case with my name because it contains a Ö. 

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