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Please can anyone help

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Iv got a ps4 and am totally baffles, I'm not of the younger generation but as a rule I am very capable when it comes to technology. However, this has beaten me....I want to play games like golf club etc with my husband, I've made an account for him so we both have our own. Now, every time We attempt to play the damn game it takes a good ten minutes to set it all up, yes the game saves ok but the problem is with the controllers. I try to get them both working separately for both players but for some reason I can't do it. I switch accounts and exit the game and try again and then suddenly after ten minutes it works! Also We both have different player names but all that shows is one or the other and guest. Please can see me one help me with this. Thank you.

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