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No sound from engineer

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I can't hear my engineer at all when playing on PS4. I messed around with the audio settings, but nothing seems to be working. I play with headphones. Any help would be appreciated.

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go into your tv settings EQ and turn the midd range levels up more. Make sure your bass,treble,and mids are at the same level on you tv when gaming.Doing that should also make that whine sound not be so loud also.

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