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ESport event, unable to see my name on the website!! Please help before the end of the event!

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I am still not showing my name on the website. I have successfully completed the event and met the requirement. I tested my Star Wars Battlefront game and see if on the EA website my updated number of points showed up right away. I am using the same user name and password. What is wrong with the website. Do they banned Canadians? Seriously am I the only one with this problem. I understand someone else as the same issue. My user name is MoAdoy if this could help Codemaster to do a small investigation on my case. I completed the event with 288854.

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