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Constantly disconnecting from online games

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i get constantly kicked out of online games because my " networkcable is not connected" which of course is not true...   eventually i can reconnect after some time just to get kicked a few mins(sometimes just sekonds later). i can play other online games completely lag free and really want to fix this because it is not even possible to finish 5 simple laps in peace.
can someone help me?
thanks for your help in advance
(maybe @F1Support ?)

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I think its a shame that not even @F1Support helps me on this one even after i waited such a long time for an response...
I payed allmost 60 euro for this game and cant even play the key aspect i buyed it for. It is really frustrating..

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LoMaDoBl said:
i get constantly kicked out of online games because my " networkcable is not connected" which of course is not true...   eventually i can reconnect after some time just to get kicked a few mins(sometimes just sekonds later). i can play other online games completely lag free and really want to fix this because it is not even possible to finish 5 simple laps in peace.
can someone help me?
thanks for your help in advance
(maybe @F1Support ?)

Don't play via WiFi

Check other programs on PC, check port forwarding for XB1/PS4.

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