Patch 1.10 Discussion thread

[Swift747 26]

Ho3n3r said:

Swift747 said:

If this crap isn’t sorted out soon, I’m going to get a full refund for the game. The game is not fit for service, nearly unplayable in places. Stop releasing patches that don’t work. You build us all up to get excited, and time and time again we’re let down by bugs reoccurring or new bugs. How hard can it be todo full qualy right, and 2 months later, how is safety car still broken? It’s a joke at this point. 

Time to pass the mantle I think.. 

Right, but just FYI, if you've played more than 2 hours, or owned the game for more than 2 weeks, you won't be able to get a refund.

Right, but just an FYI, you clearly don’t know the laws regarding items that aren’t fit for service. If an item is deemed non playable or not as advertised within first 6 months, I can start a claim(and would win cos the game is certainly not fit for service). 

[Swift747 26]

emiack76 said:

Thank you for submitting your recent request to Codemasters Customer Services concerning F1 2017.

Thank you for your emails, we received your complaints and already sent a reply on 17/10/2017.

We are very sorry you don't like the changes made in recent patches, however please note that this is not the same as the game being unplayable or not being fit for purpose.

As you did not buy the game from us, we do not have your money to return, I'm afraid. Any questions concerning refunds should be addressed to your Vendor and their refund policy, as you purchased the game from them.

Kind regards
Jorn
Codemasters Customer Services


This is the mail from customer services when I asked for a refund......

If you can’t win the constructors championship with certain teams because of a bug how is that fit for purpose.? 

Hahaha they’re pushing the legal blame on somebody else? Wow. 

[Swift747 26]

Remember last year when codies took a Christmas break and we didn’t hear from them until February? Hopefully they’ll release a working patch before disappearing on their holidays again. 

[steviejay69 1,100]

Ho3n3r said:

Swift747 said:

If this crap isn’t sorted out soon, I’m going to get a full refund for the game. The game is not fit for service, nearly unplayable in places. Stop releasing patches that don’t work. You build us all up to get excited, and time and time again we’re let down by bugs reoccurring or new bugs. How hard can it be todo full qualy right, and 2 months later, how is safety car still broken? It’s a joke at this point. 

Time to pass the mantle I think.. 

Right, but just FYI, if you've played more than 2 hours, or owned the game for more than 2 weeks, you won't be able to get a refund.

2 hours play is the limit for a 'no quibble' Steam refund. Assuming you bought from Steam. If you buy it on a key site, you'll have hassle.

If you physically have the disc, once the seal is opened you'll be able to trade it. 

If you have received any of the patches since purchase, again this weakens your position. It is not a physical good according to the EULA and by accepting remedy to the digital item you have not rejected it.

You will be entitled to claim a price reduction if any further remedy is not possible. Basically this would be Codemasters announcing no further patches and then you would have to claim the defect was there since purchase (very difficult with digital goods without proof). All these claims are against your retailer and you can claim UP TO 100% of the purchase price.

The Consumer Rights Act 2015

The Consumer Rights Act defines digital content as ‘data which are produced and supplied in digital form.’

Just like goods, digital content must be:

• of satisfactory quality
• fit for a particular purpose
• as described by the seller.

If digital content does not conform to these criteria, you have the right to a repair or replacement of the digital content you've bought. 

But if a repair or replacement isn't possible, or doesn’t fix the situation, you can ask for a price reduction. This can be up to 100% of the cost of the digital content.

The retailer will have to compensate you if any device or other digital content you own is damaged as a result of the faulty digital content you've downloaded.

This applies where that damage would not have occurred had ‘reasonable care and skill’ been exercised in the provision of the digital content - even if that content was provided free of charge.

[vincenzo19 19]

mikey250976 said:

Ho3n3r said:

Swift747 said:

If this crap isn’t sorted out soon, I’m going to get a full refund for the game. The game is not fit for service, nearly unplayable in places. Stop releasing patches that don’t work. You build us all up to get excited, and time and time again we’re let down by bugs reoccurring or new bugs. How hard can it be todo full qualy right, and 2 months later, how is safety car still broken? It’s a joke at this point. 

Time to pass the mantle I think.. 

Right, but just FYI, if you've played more than 2 hours, or owned the game for more than 2 weeks, you won't be able to get a refund.

That's probably a good point actually.. Dam

Just so you know guys, you can still get a refund if you got it from Microsoft store. I got a refund two months after purchase. 
If the game is not working as advertised or you cannot play a mode you paid full price for, they will give you a full refund.
Only catch: you can only get one refund per calender year from Microsoft.

I was looking at the forum this morning, hoping the game was in a playable state now for our online league, but seems its the usual circus show again. Even Black Friday might not be tempting enough!

[TAKIINOUE 5]

 Still don't see the patch available for the Xbox One. It doesn't really matter, from what I've read it doesn't fix a great deal. They clearly regard the Ray Ban sponsor on the Ferrari to be of more importance than the teammate bug. Not to mention the unbearable brightness at some tracks at certain times of day. I can barely see the track for some corners.

 Hard to believe it took so long to finish this patch when it covers so little, and misses so many glaring errors. Ah well, at least Ray Ban are happy :neutral:

[AdamFreeman 224]

Lighting is ridicilous, team mate bug is digraceful! Safety car broken still! Makes you wonder what he team actually do!

[FRACTURED 30]

vincenzo19 said:

mikey250976 said:

Ho3n3r said:

Swift747 said:

If this crap isn’t sorted out soon, I’m going to get a full refund for the game. The game is not fit for service, nearly unplayable in places. Stop releasing patches that don’t work. You build us all up to get excited, and time and time again we’re let down by bugs reoccurring or new bugs. How hard can it be todo full qualy right, and 2 months later, how is safety car still broken? It’s a joke at this point. 

Time to pass the mantle I think.. 

Right, but just FYI, if you've played more than 2 hours, or owned the game for more than 2 weeks, you won't be able to get a refund.

That's probably a good point actually.. Dam

Just so you know guys, you can still get a refund if you got it from Microsoft store. I got a refund two months after purchase. 
If the game is not working as advertised or you cannot play a mode you paid full price for, they will give you a full refund.
Only catch: you can only get one refund per calender year from Microsoft.

I was looking at the forum this morning, hoping the game was in a playable state now for our online league, but seems its the usual circus show again. Even Black Friday might not be tempting enough!

This. My mates just done it this year and I did it last year even after the one month the law entitles me to. If they have any questions just direct MS Support to these forums, especially posts where they say they AREN'T going to correct something that's an advertised feature of the game.

[ffigueir 13]

I just had issues with safety car @ Sepang , Malaysia. I play on PS4, 50% race distance. Career Mode.

Safety car came out 3 laps before the race end. (25/28)

Issues: 

1) When I lined up behind the car ahead, my car became a ghost and I was overtaken by the car behind, I got the position back but I got a penalty for illegal overtake. I had to use flashack twice to work it around.

2) Only a few cars lined up behind the safety car, I did not count but it was about 6 to 8 cars. The rest of the grid did not catch up the safety car.

SC has not been fully fixed with 1.10

CM please fix it, it can ruin any race

[scottishwildcat 187]

Swift747 said:

Hahaha they’re pushing the legal blame on somebody else? Wow. 

No, not "wow", that is how consumer law works in the UK. If you have a problem with something you bought, the retailer is responsible for sorting it out or refunding, not the manufacturer.

https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act

[FRACTURED 30]

Digital is probably better in terms of getting a refund nowadays, but digital prices are kept artificially high whilst there is still disc stock out there. Argos want £52 today for a copy of F1.

No thanks.

Edit: checked that again, the ad on Google now says £36 (still have a voucher for them so that's almost justifiable...) but the link leads to the Argos pages which is now £43.

[steviejay69 1,100]

Highlights of tonight's social

Custom MP, Inv Only, 19 drivers, Sochi, 50%, Dynamic, Official, Short Quali

Lost setups (defaulted) for some drivers during Qualifying but some returned automagically

Permanent green flags 'resume racing'; until SC

Some drivers had 'overtake / give back' under SC

Sometimes 'overtake lapped cars' worked correctly under SC (for AI)

Safety Car parked on long apex turn 3 during SC outlap

Some drivers had SC deltas, some did not, just 'catch queue'

SC far too slow in corners OK on straights, scripted 3 lap SC period

When SC came in permanent yellow flags until end of race

Corner cut detection at Sochi is inaccurate

Lighting at Sochi is terrible

Some stutter as drivers left when I became host

V-SYNC ON did not fix any of these issues, just made wheel feel horrible. 60fps is no way to play this game. If I use V-SYNC OFF my screen might blank when SYNC is lost.

"Damned if you do....."

@F1Support @jennyannem @CMRachel @ANYONEWHOCARES :(

Don't just take my word, here are 18 others....

https://apexonlineracing.com/community/threads/02-11-20-00-russia-50.26282

[twisted 8]

ffigueir said:

I just had issues with safety car @ Sepang , Malaysia. I play on PS4, 50% race distance. Career Mode.

Safety car came out 3 laps before the race end. (25/28)

Issues: 

1) When I lined up behind the car ahead, my car became a ghost and I was overtaken by the car behind, I got the position back but I got a penalty for illegal overtake. I had to use flashack twice to work it around.

2) Only a few cars lined up behind the safety car, I did not count but it was about 6 to 8 cars. The rest of the grid did not catch up the safety car.

SC has not been fully fixed with 1.10

CM please fix it, it can ruin any race

I can't believe it. And the worst is that I'm sure it will not be fixed. Seriously i'm tired of all these bugs. CM, hire more staff, put your shit together and give us a proper working game for god sake.  This is the last F1 game I buy from you, ever. 

[Swift747 26]

scottishwildcat said:

Swift747 said:

Hahaha they’re pushing the legal blame on somebody else? Wow. 

No, not "wow", that is how consumer law works in the UK. If you have a problem with something you bought, the retailer is responsible for sorting it out or refunding, not the manufacturer.

https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act

Uh, no. Codemasters are responsible, not the shop you bought it from.  

[Swift747 26]

Stop going to award ceremonies and winning stuff you do not deserve to win. Use the money WE give you to actually make a working game, and stop with the excuses. We’ve tagged along with your crap for 3 years now, but this might be the last straw for a lot of people. You rely on us to keep your F1 series alive. Fix it, or it will be boycotted. 

[DEECO 3]

steviejay69 said:

Highlights of tonight's social

Custom MP, Inv Only, 19 drivers, Sochi, 50%, Dynamic, Official, Short Quali

Lost setups (defaulted) for some drivers during Qualifying but some returned automagically

Permanent green flags 'resume racing'; until SC

Some drivers had 'overtake / give back' under SC

Sometimes 'overtake lapped cars' worked correctly under SC (for AI)

Safety Car parked on long apex turn 3 during SC outlap

Some drivers had SC deltas, some did not, just 'catch queue'

SC far too slow in corners OK on straights, scripted 3 lap SC period

When SC came in permanent yellow flags until end of race

Corner cut detection at Sochi is inaccurate

Lighting at Sochi is terrible

Some stutter as drivers left when I became host

V-SYNC ON did not fix any of these issues, just made wheel feel horrible. 60fps is no way to play this game. If I use V-SYNC OFF my screen might blank when SYNC is lost.

"Damned if you do....."

@F1Support @jennyannem @CMRachel @ANYONEWHOCARES :(

Don't just take my word, here are 18 others....

https://apexonlineracing.com/community/threads/02-11-20-00-russia-50.26282

Ray-Ban functioning properly though?

In all seriousness, for one event - that is beyond atrocious. It would cause me to not participate in another one. No matter how bad I wish it would work.

[SgtKubica 1]

By far one of the most 'fascinating' topics in the past week.

[Swift747 26]

I can’t wait for all these glitches to be exposed in the E Sports final. Gonna be hilarious. 

[Protomorph 13]

I m currently playing with update 1.9 on ps4. I saw a comment saying patch 1.10 slows down ai on corners and made them fight less for position. Did anyone else notice that? I'm very demanding with the ai. By the way, I would like see the ai cars behind fall back less from the player's car, sometimes they let us pull a little away. Great game CM thanks a lot. Its the best ai I've seen in a racing game for now, fantastic driving, really good stuff.

[SpringbokGamer 86]

Swift747 said:

I can’t wait for all these glitches to be exposed in the E Sports final. Gonna be hilarious. 

Nah , they will just disable the Safety Car for the Final to save face ... :)

[pitkin 0]

What I find amusing, is that it's fine for companies to moan on about piracy robbing them of money, but when they release a broken product that robs the consumer of money it's all fine and people out there even stick up for them.

How many other industries allow companies to get away with this sort of behaviour towards their customers?
All we as dissatisfied customers can do is leave negative feedback everywhere we can. Hopefully spread a bit of a bad reputation for the company.

[Swift747 26]

Protomorph said:

I m currently playing with update 1.9 on ps4. I saw a comment saying patch 1.10 slows down ai on corners and made them fight less for position. Did anyone else notice that? I'm very demanding with the ai. By the way, I would like see the ai cars behind fall back less from the player's car, sometimes they let us pull a little away. Great game CM thanks a lot. Its the best ai I've seen in a racing game for now, fantastic driving, really good stuff.

It’s not April 1st. 

[vincenzo19 19]

steviejay69 said:

Highlights of tonight's social

Custom MP, Inv Only, 19 drivers, Sochi, 50%, Dynamic, Official, Short Quali

Lost setups (defaulted) for some drivers during Qualifying but some returned automagically

Permanent green flags 'resume racing'; until SC

Some drivers had 'overtake / give back' under SC

Sometimes 'overtake lapped cars' worked correctly under SC (for AI)

Safety Car parked on long apex turn 3 during SC outlap

Some drivers had SC deltas, some did not, just 'catch queue'

SC far too slow in corners OK on straights, scripted 3 lap SC period

When SC came in permanent yellow flags until end of race

Corner cut detection at Sochi is inaccurate

Lighting at Sochi is terrible

Some stutter as drivers left when I became host

V-SYNC ON did not fix any of these issues, just made wheel feel horrible. 60fps is no way to play this game. If I use V-SYNC OFF my screen might blank when SYNC is lost.

"Damned if you do....."

@F1Support @jennyannem @CMRachel @ANYONEWHOCARES :(

Don't just take my word, here are 18 others....

https://apexonlineracing.com/community/threads/02-11-20-00-russia-50.26282

But what platform are you playing on? Where is the video? What did you have for breakfast that morning? Your star sign? Please let codies know...in the technical assistance forum of course...so they can do absolutley NOTHING about it. ;)

Sorry it was so shite for you guys, been the same for us, were convinced codies are just trolling us now.

[jennyannem 41]

steviejay69 said:

Highlights of tonight's social

Custom MP, Inv Only, 19 drivers, Sochi, 50%, Dynamic, Official, Short Quali

Lost setups (defaulted) for some drivers during Qualifying but some returned automagically

Permanent green flags 'resume racing'; until SC

Some drivers had 'overtake / give back' under SC

Sometimes 'overtake lapped cars' worked correctly under SC (for AI)

Safety Car parked on long apex turn 3 during SC outlap

Some drivers had SC deltas, some did not, just 'catch queue'

SC far too slow in corners OK on straights, scripted 3 lap SC period

When SC came in permanent yellow flags until end of race

Corner cut detection at Sochi is inaccurate

Lighting at Sochi is terrible

Some stutter as drivers left when I became host

V-SYNC ON did not fix any of these issues, just made wheel feel horrible. 60fps is no way to play this game. If I use V-SYNC OFF my screen might blank when SYNC is lost.

"Damned if you do....."

@F1Support @jennyannem @CMRachel @ANYONEWHOCARES :(

Don't just take my word, here are 18 others....

https://apexonlineracing.com/community/threads/02-11-20-00-russia-50.26282

Thanks for posting these - you don't happen to have video of this race do you, @steviejay69?

ffigueir said:

I just had issues with safety car @ Sepang , Malaysia. I play on PS4, 50% race distance. Career Mode.

Safety car came out 3 laps before the race end. (25/28)

Issues: 

1) When I lined up behind the car ahead, my car became a ghost and I was overtaken by the car behind, I got the position back but I got a penalty for illegal overtake. I had to use flashack twice to work it around.

2) Only a few cars lined up behind the safety car, I did not count but it was about 6 to 8 cars. The rest of the grid did not catch up the safety car.

SC has not been fully fixed with 1.10

CM please fix it, it can ruin any race

Thanks for this - what platform were you playing on, @ffigueir?

Just to let you know that the update is now live on Xbox One as well :)

[davidbassil 3]

I agree sochi is terrible for track limit! If its on strict i doubt anyone would finish the race without time penalty @steviejay69 @jennyannem