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F1 2017 load failed

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https://imgur.com/tj9IIj0
i get this error always no matter what i have tried.
its impossible to play for me.
if anyone has any idea about this. please share with me.
thank you.

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Hi arrow17, I’m sorry to hear you’re having issues with the game. It looks like you might be on Steam, if so, could I ask if you’ve tried verifying the game files yet? If you have or if you try that and you’re still having issues, please let me know and I’ll investigate further. Thanks!

 To verify your game files;

  1.  Open Steam and go to the Library tab.
  2.  Right click on F1 2017 and select Properties.
  3.  Go to the Local Files tab and click verify integrity of game files.

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I have exactly the same issue with F1 2018 and veryfing files did not help at all. 

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