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Grid 1 loads, does not retain user profile, lopping create new profile save, can not start game

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Grid 1 loads, does not retain user profile, lopping create new profile save, can not start game.
Have added the game to geforce control panel, firewall exception, turned off windows security center (as much as possible).
Win10 64x 1803 17134.191, geforce version 398.82, gtx 750 1gb vram, 8gb ddr3 @1333mhz (stock) amd 1055t 6x 2.8 ghz (stock)
creative x-if  sound card.
Verified game files, 100% with no issues.
Using rock candy 360 usb controller 

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