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Lost all my online race wins/stats/helmets/time trial ghosts/career progress/season challenge

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I downloaded the 2 tracks from the store on xbox and have lost everything, my wins on multiplayer went back to 0 (zero), racenet ghosts gone, helmets won gone, stats gone everything is gone, my career progress gone, time trial ghosts gone, setups!!! grrrrrrrrrrrrrr gone

I tried to mail hatta a few days ago but no reply, has this happened to anybody else?  any ideas what to do to get it all back?

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Hi BlackMamba99,

Really sorry to hear about this. Could you please try contacting our Customer Service team at: custservice@codemasters.com? They should be able to assist you with this.

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