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Career mode freezes

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Hey guys,

I’m playing F1 2018 on Steam but the game freezes after the initial interaction with the agent and reporter. The screen goes black but the computer still responds. Every other game mode works fine. I checked for updates but Steam says there’s none available at the moment. Any thoughts?

Thanks




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Hello @xfactor84. Do you have this problem every time you launch career mode? If so, here are a couple of things to try:
  • Create a new profile and start a new career. 
  • Verify your Steam cache. These instructions are contained here: http://forums.codemasters.com/discussion/132514/f1-games-technical-assistance-bug-reports-please-read-before-posting. 
Let us know is either of these help to resolve your issue.

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Hello @Hoo. Thanks for your feedback.
It does happen every time I start career mode, no matter which team I select either. After the initial dialog it shows the loading message on the top left and either freezes or crashes. The verification of file cache produced no errors, tried again after that, with a new profile, and the same happened.
Can confirm I'm running version 1.04.

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Hi @xfactor84. Are you able to send through your dxdiag and we'll see if we can replicate the issue in the test lab using a similar specification? 

Instructions for sending through your dxdiag are here: http://forums.codemasters.com/discussion/132514/f1-games-technical-assistance-bug-reports-please-read-before-posting#latest.

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Hey @Hoo. Will send dxdiag file, sure. Also would like to take the opportunity here to report something else:
On PS4, game version 1.04, occasionally fuel drops at a tremendous pace in the race. IE: on lean mix, by the end of lap 1 I'm 1.5 laps under fueled for the race. By lap 9 I'm out of fuel and the car keeps running at 50 mph the rest of the race. It has happened in Spain and Bahrain in separate career saves.
Thanks.

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Thanks @xfactor84. We've had similar reports on another thread and have a potential fix coming soon.

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Hey @Hoo. I've installed the new patch, but my problem remains. Can play every game mode except career from the exact same point as before.


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Hello @xfactor84. The fuel issue should be fixed, but we haven't yet worked out why your career is failing to load. What platform are you on? If it is PC or PS4 then please could you send us your save game file and we'll test this internally? Instructions for sending through your saved game file are here: http://forums.codemasters.com/discussion/132514/f1-games-technical-assistance-bug-reports-please-read-before-posting#latest.Thanks.

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Hello @Hoo. It's PC. I sent in th DxDiag file last week but will submit  again along with the saved game file.

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Thanks. We've got the files and have passed them on to our test team for analysis.

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