F1 2018 - no sound - SOLVED

[iLikeGam3s 1]

As far as i recall i had sound on 1.09 but its completely gone in 1.10. No matter where i plug in my 3.5mm speakers (front or rear) there is no sound. Speakers set as default, sound is 24bit, 48000hz. Reinstalled the game, new driver profile, game is not muted from the volume mixer, reinstalled drivers did not help. Sound is working on my USB headset. Its the only game that does this on my PC. Any suggestions? Thanks.

[Faya 1,190]

Hi @iLikeGam3s,

As a first step, have you tried validating your game files and updating and sound card drivers? If you still have no sound after that, could you send us your DXDiag and Hardware settings so we can take a further look? Many thanks

 Validating F1 2018 downloaded correctly

1. Open Steam and go to the Library tab.
2. Right click on F1 2018 and select Properties.
3. Go to the Local Files tab and click verify integrity of game files.

How to save a DXDiag

In Windows 7:

1. Click on the "Start" Button.
2. In the Search Box type dxdiag and press <Enter>. The DirectX Diagnostic Tool pop-up window should appear.
3. Click on “Save all Information.”
4. Save the information to your Desktop, keep the file name as is.
5. Send the file to us at community(AT)codemasters.com (replacing the (AT) with an @ )

In Windows 8, Windows 10:

1. Press the [Windows]+[R] keys on your keyboard to bring up the Run command.
2. In the "Run" command box, type in dxdiag and press <Enter>. The DirectX Diagnostic Tool pop-up window should appear.
3. Click on "Save all Information."
4. Save the information to your Desktop, keep the file name as is.
5. Send that file to us at community(AT)codemasters.com (replacing the (AT) with an @ )

How to send us your in-game hardware settings file

• Browse to your hard drive where windows in installed
• Browse to "...\Documents\My Games\<game_folder>\hardwaresettings\"
• Locate the file "hardware_settings_config.xml" and send this to us at community(AT)codemasters.com (replacing the (AT) with an @)

 
[Edit: Added about updating sound card drivers]

[iLikeGam3s 1]

Yes forgot to mention that i validated the game multiple times. Gonna send the dx and hardware as well

[iLikeGam3s 1]

So that's all you got guys? No other ideas?

[Faya 1,190]

Hi @iLikeGam3s,  

I'm not sure I've had your email through, could you double check the email address that you sent your information through to? Many thanks,

[iLikeGam3s 1]

Hi @Faya. Email is correct and files are sent. Thanks.

[iLikeGam3s 1]

Managed to figure it out. Dont know how its connected but my KIS2019 firewall had blocked internet access for F1 2018.exe Re-enabling that seems to fix everything.