you say start a new steam account. I don't have a steam account that i know of and i am having the same issue. I want to completely restart the game. I paid $90 for the game and content and where it is in the game i can not even play it. Its like i just threw my money away and who do you talk to about this? Does anyone know? I have never had a problem with any codemaster game i think they are all great until this. Its my game i bought it and they control what i can and cant do with it. Not good.