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F1 2018 crashing constantly

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So...I bought the game in this weeks sales and played about 20 hours so far so good, but this afternoon I started the game and it started lagging and running badly.

 

Later, I ended the Baku circuit P1,P2,P3 and qualifying sessions, start the race and everything was completely fine until lap 21/29, there the game freezes about  half a minute and crashes to desktop, then every time I moved the mouse it made a beeping mouse so I restart the PC.

Later, I go and try to finish the race, it crashes again but in lap 15/29, now I tried again to play, this time in multiplayer, crashes in turn 1.

 

I dont think its hardware issues as the game ran at 60 fps smoothly the entire week until now.

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Hi there, I have a couple of suggestion that might help,

  • Have you verified you game files?
  • Have you updated your graphics drivers?
  • Have you tried capping the frame rate?
  • Are you overclocking your system at all? If so, can you try running the game without overclocking?
  • Can you check if anything is running/updating in the background?

Can you let me know if any of that helps?

 

Validating F1 2018 downloaded correctly
 

  1. Open Steam and go to the Library tab.
  2. Right click on F1 2018 and select Properties.
  3. Go to the Local Files tab and click verify integrity of game files.

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44 minutes ago, Faya said:

Hi there, I have a couple of suggestion that might help,

  • Have you verified you game files?
  • Have you updated your graphics drivers?
  • Have you tried capping the frame rate?
  • Are you overclocking your system at all? If so, can you try running the game without overclocking?
  • Can you check if anything is running/updating in the background?

Can you let me know if any of that helps?

 

Validating F1 2018 downloaded correctly
 

  1. Open Steam and go to the Library tab.
  2. Right click on F1 2018 and select Properties.
  3. Go to the Local Files tab and click verify integrity of game files.

Tried everything except for the frame rate capping, ill try it later.

 

The crash dump says C0000005 EXCEPTION_ACCESS_VIOLATION at 000000004D836E14.

 

It gets really annoying because I have to restart the PC

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Posted (edited)

Ok, already tried but it keeps happening.

 

I was ok in multiplayer, but went to career mode and happened again, but if I unplug the controller while the game is frozen it unfreezes the game and doesnt crash (so it might be the controllers fault or something, idk), but its very annoying as well

Edited by Sopa212

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If you’re able to, could you try using a different controller? Could you also send us the following items in via the mailbox so we can take a further look?

  • A copy of your DXDiag and Hardware settings
  • Any crash dumps
  • Where is the game crashing? For example, when loading onto a specific track or when the podium cut scene plays
  • How many times has the crash happened? Can you repeat it?
  • Does it crash in the same place each time?
  • Does the crash only happen in one mode?
  • Does the crash only happen on one track?

How to find a crash dump

  1. Browse to the folder where you have Steam installed, usually this will be C:\Program Files (x86)\Steam
  2. Browse to the userdata folder and Search for *.zip or browse to through the numbered directories to the relevant remote directory.
  3. You should find a file named something like crash_dump#76561198061784954.zip
  4. Send that file to us at community(AT)codemasters.com (replacing the (AT) with an @ )

How to save a DXDiag

In Windows 7:

  1. Click on the "Start" Button.
  2. In the Search Box type dxdiag and press <Enter>. The DirectX Diagnostic Tool pop-up window should appear.
  3. Click on “Save all Information.”
  4. Save the information to your Desktop, keep the file name as is.
  5. Send the file to us at community(AT)codemasters.com (replacing the (AT) with an @ )

In Windows 8, Windows 10:

  1. Press the [Windows]+[R] keys on your keyboard to bring up the Run command.
  2. In the "Run" command box, type in dxdiag and press <Enter>. The DirectX Diagnostic Tool pop-up window should appear.
  3. Click on "Save all Information."
  4. Save the information to your Desktop, keep the file name as is.
  5. Send that file to us at community(AT)codemasters.com (replacing the (AT) with an @ )

How to send us your in-game hardware settings file

  • Browse to your hard drive where windows in installed
  • Browse to "...\Documents\My Games\<game_folder>\hardwaresettings\"
  • Locate the file "hardware_settings_config.xml" and send this to us at community(AT)codemasters.com (replacing the (AT) with an @)

 

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