Jump to content

Archived

This topic is now archived and is closed to further replies.

[Bug] Game will fail when trying to open a box (recreation steps inside)

Recommended Posts

Hey guys, ever since Update 5 I have noticed a consistent bug that I am able to recreate with 100% accuracy without fail.

If you have a box that has spent the time to unbox and is now ready to unbox (but has NOT been unboxed yet), and you try to open a new box, you will get an error which says "An error occured when saving your progression" which then causes the game to do a full restart.

The only way around it is to open the ready box and then after that start Researching a new box, you just can't start Researching if there is a ready to open but unopened box.

Phone: I am using a OnePlus 3T (Android). Game is fully up to date.

Here is a screenshot of the bug:

i76uSlVr.jpg

In the screenshot you can see that I had a regular box waiting to be opened, and I tried to open the Epic box, which caused the error. When I opened the regular box and then after tried to open the Epic box everything was fine.

 

Thanks!

Share this post


Link to post
Share on other sites

Hello and thank you for reporting this 🙂 we're seeing some other players on other channels reporting a similar issue, and we're investigating now to see what we can do to resolve it. Thanks again!

Share this post


Link to post
Share on other sites

×