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Opening research boxes

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I can’t win R&D boxes because I can’t open the ones I’ve won. Every time I click on them I get this message. I have no problem with an internet connection. Can anyone help?

A2D743CC-D042-4501-A8AE-4845A5892E2C.png

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9 hours ago, Mcbeefmeistee said:

I can’t win R&D boxes because I can’t open the ones I’ve won. Every time I click on them I get this message. I have no problem with an internet connection. Can anyone help?

A2D743CC-D042-4501-A8AE-4845A5892E2C.png

 

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What you need to do to get around it is open the box that is currently ready to open, and then you can start researching a new box.

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