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Can't access purchased DLC for Dirt 4 on ps4

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I purchased Dirt 4 and its dlc "Team Booster Pack" and "Hyundai R5 Rally Car" from ps store. However, i can't find or access both dlc's. I contacted playstation support about it and was advised to backup/delete the game, restore licences and re-download but unfortunately, it hasn't helped and still don't have the rally car or booster pack i paid for. Please can someone advise me on what to do. Thank you.

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You may need to reset your Primary PS4 location, try the steps here:

 

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