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Can't load the game [ZX]

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i just downloaded f1 2019 and i cant load it when i click on it. i tried both of the direct x options and it still cant work.. happened to be on f1 2018 and i had to wait like 6 months before being able to play it cause i can't refund it//

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same... i click both directx options and the game doesn't start. all these starting and crashing problems are probably because of DENUVO

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Hi all,

For any of you that are still having an issue, could you take a look at our Known Issues list to check if any of them apply to you? If you're still having issues after that, please try validating your game: 

 Validating F1 2019 downloaded correctly

  • Open Steam and go to the Library tab
  • Right click on F1 2019 and select Properties
  • Go to the Local Files tab and click Verify Integrity Of Game Files

If you've not tried running the game in DX11, please try running the game in DX11 instead of DX12.

If that doesn't work, can you try lowering your graphic settings to see if that does anything?

If it’s still crashing, please try running the game in safe mode.

  1. Right-click on the F1 2019 game in the Steam Library and select Properties
  2. Press the "Set Launch Options..." button on the first tab.
  3. Enter -safemode into the text box and press OK to confirm.
  4. Launch the game.

Let us know if you can run the game in safemode.

If it's still crashing after that, can you grab any crash dumps you have, your DXDiag and hardware settings and send them to us so we can take a further look? You can send them to us at community@codemasters.com. Thanks!

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i have the both f1 2019 and f1 2019 dx12 exe files in the steamapps common f1 folder but no f1 2019 folder in My documents My games. game exe shows in task manager but nothing happens. 

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You noticed it will say F1 2019 before u clicked on it right? what I want you to do is copy the folder f1 2019 and paste it in the My Documets > My Games file.

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