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Errorcode 500:H [ZX]

Question

Hi Guys,

my F1 2019 Games does not connect to the Server. I always got some Errorcode 500:H, can someone help me, pls

Greetz

F1 2019 (DirectX 12) 06.07.2019 08_03_11.png

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Hi Everyone, can I get you to check whether or not you can access your in-game mail again please and let me know if it works? Thanks! 

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Hi there,

Can you let me know what platform you are on please? Thanks!

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Hi everyone, 

Thank you all for reporting this. I have passed it onto the team for investigation. I will let you know once I have an update regarding it. 

Thanks!  

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I have the same error on PS4 pro, when prompted to retry or cancel the game freezes when i choose cancel. When choosing retry i keep getting the same error.

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I get the same error on my ps4. And while playing the weekly event there is a lot of lag and rondom spawning cars... But my internet is good with everything else I do on the ps4... 

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Same happens to me on Ps4 when trying to open mailbox. Because of that error I can’t claim weekly event trophy and career mode trophies...

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On 7/8/2019 at 11:50 AM, Faya said:

Hi there,

Can you let me know what platform you are on please? Thanks!

Hi, @Faya

 

Got the same issue with my PS4 (launch version), this e-mail appeared on the in-game mail box after I completed the qualify for the current weekly event at Silverstone, upon trying to open it the error message shows up everytime.

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Same for me on PS4 for last couple of days. Can’t get rewards etc for Silverstone weekly event. UK

Edited by DaveHill4

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On 7/9/2019 at 12:50 AM, Faya said:

Hi there,

Can you let me know what platform you are on please? Thanks!

PS4... when trying to look at mail

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I missed the whole weekly race because of this. just getting errors when opening the Mail or joining the weekly race 😞

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52 minutes ago, hier217 said:

I missed the whole weekly race because of this. just getting errors when opening the Mail or joining the weekly race 😞

Had the same problem... I could finally finish a race after more than 6 times trying... Every time I got an error.... 

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