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Errorcode 500:H [ZX]

Question

Hi Guys,

my F1 2019 Games does not connect to the Server. I always got some Errorcode 500:H, can someone help me, pls

Greetz

F1 2019 (DirectX 12) 06.07.2019 08_03_11.png

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On 7/8/2019 at 11:50 AM, Faya said:

Hi there,

Can you let me know what platform you are on please? Thanks!

Hi, @Faya

 

Got the same issue with my PS4 (launch version), this e-mail appeared on the in-game mail box after I completed the qualify for the current weekly event at Silverstone, upon trying to open it the error message shows up everytime.

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Posted (edited)

Same for me on PS4 for last couple of days. Can’t get rewards etc for Silverstone weekly event. UK

Edited by DaveHill4

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On 7/9/2019 at 12:50 AM, Faya said:

Hi there,

Can you let me know what platform you are on please? Thanks!

PS4... when trying to look at mail

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I missed the whole weekly race because of this. just getting errors when opening the Mail or joining the weekly race 😞

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52 minutes ago, hier217 said:

I missed the whole weekly race because of this. just getting errors when opening the Mail or joining the weekly race 😞

Had the same problem... I could finally finish a race after more than 6 times trying... Every time I got an error.... 

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Same here. I have 5 unread messages. When I press enter to read my mailbox I get error code 500:H

Platform: PC

Patch version: 1.04

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also getting this error on the PS4 Pro when trying to read the mail on homepage 

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I have the same Issue on ps4. Every time I open my mail I get this error message (500:H). It worked fine for me around the launch. 

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8 minutes ago, AORGrzesiu said:

on Second account all work

on what platform?

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Same here PC Steam, if I cancel it goes into a infinte loading screen

 

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Posted (edited)

Même problème depuis ce week-end sur Xbox impossible d'aller chercher ma récompense de ligue

Edited by nyto

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34 minutes ago, RedDevilKT said:

Hi Everyone, can I get you to check whether or not you can access your in-game mail again please and let me know if it works? Thanks! 

It's fixed for me on ps4, I can access my mail now!
But I still have problems with the league page... It's now a few days stuck and won't refresh or something.

There is still a session live but that's a Saturday race and the race from the other league keeps saying next race in 1 day...
Has this something to do with the same problem or does this belong in an other thread?

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@dannybloot Can you place that as a new topic within technical assistance please giving as much information as you can. Thanks! 

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21 minutes ago, RedDevilKT said:

@dannybloot Can you place that as a new topic within technical assistance please giving as much information as you can. Thanks! 

I have made a new topic.

Is this good?

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2 hours ago, RedDevilKT said:

Hi Everyone, can I get you to check whether or not you can access your in-game mail again please and let me know if it works? Thanks! 

It works fine for me. Thanks for the fix!

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Posted (edited)

Email working again. Thanks for update.

Sadly, I lost the chance to participate in the Events at the Great Britain race because of that.

I'm on PC Steam.

Edited by Bobino12
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The problem came back. I'm unable to read my emails since yesterday.

Error 500:H

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