Errorcode 500:H [ZX]

[hier217 2]

I missed the whole weekly race because of this. just getting errors when opening the Mail or joining the weekly race 😞

[AORGrzesiu 39]

same steam pc , Poland

[RedDevilKT 222]

Hi everyone, 

Thank you all for reporting this. I have passed it onto the team for investigation. I will let you know once I have an update regarding it. 

Thanks!  

[dannybloot 1]

52 minutes ago, hier217 said:

I missed the whole weekly race because of this. just getting errors when opening the Mail or joining the weekly race 😞

Had the same problem... I could finally finish a race after more than 6 times trying... Every time I got an error.... 

[drKotasz 28]

Same here. I have 5 unread messages. When I press enter to read my mailbox I get error code 500:H

Platform: PC

Patch version: 1.04

[monty99 1]

also getting this error on the PS4 Pro when trying to read the mail on homepage 

[vpilotnick 14]

Have the same error code

[RedDevilKT 222]

Merged a couple of threads relating to the same issue. 

[AORGrzesiu 39]

on Second account all work

[maartenfey 0]

I have the same Issue on ps4. Every time I open my mail I get this error message (500:H). It worked fine for me around the launch. 

[dannybloot 1]

8 minutes ago, AORGrzesiu said:

on Second account all work

on what platform?

[Qrazzo 8]

Same here PC Steam, if I cancel it goes into a infinte loading screen

 

[Bubokastor711 0]

Same problem steam pc, Russia
 

[nyto 0]

Même problème depuis ce week-end sur Xbox impossible d'aller chercher ma récompense de ligue

[RedDevilKT 222]

Hi Everyone, can I get you to check whether or not you can access your in-game mail again please and let me know if it works? Thanks! 

[dannybloot 1]

34 minutes ago, RedDevilKT said:

Hi Everyone, can I get you to check whether or not you can access your in-game mail again please and let me know if it works? Thanks! 

It's fixed for me on ps4, I can access my mail now!
But I still have problems with the league page... It's now a few days stuck and won't refresh or something.

There is still a session live but that's a Saturday race and the race from the other league keeps saying next race in 1 day...
Has this something to do with the same problem or does this belong in an other thread?

[RedDevilKT 222]

@dannybloot Can you place that as a new topic within technical assistance please giving as much information as you can. Thanks! 

[dannybloot 1]

21 minutes ago, RedDevilKT said:

@dannybloot Can you place that as a new topic within technical assistance please giving as much information as you can. Thanks! 

I have made a new topic.

Is this good?

[maartenfey 0]

2 hours ago, RedDevilKT said:

Hi Everyone, can I get you to check whether or not you can access your in-game mail again please and let me know if it works? Thanks! 

It works fine for me. Thanks for the fix!

[DaveHill4 0]

Email working again now 

[Lescadres 22]

Email working again. Thanks for update.

Sadly, I lost the chance to participate in the Events at the Great Britain race because of that.

I'm on PC Steam.

[Lescadres 22]

The problem came back. I'm unable to read my emails since yesterday.

Error 500:H

[oscarolim 5]

Happening now to me as well.

[Stealth002 0]

@RedDevilKT

The error has returned when accessing mail.

PS4 - Australia

[TMS-Forward 0]

Hi guys,

Looks like the exact same thing has happened again this week. As of right after quali for the Weekly Event I cannot access my mail system anymore, the error code 500:H pops up again. I'm on a PS4 Pro in the Netherlands. I'm guessing this has something to do with the mail regarding your quali position for the Weekly Event? Not sure though. Thanks in advance for looking into it!