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Game crashes in DX11 and DX12

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Hey guys,

my game crashes like every time I start it at "press any button". If it doesn't crash there it randomly crashes in single player and multiplayer.

It can't be the ingame graphic settings because geometry culling is deactivated.

My "GeForce Experience" app optimizes my game to ultra high graphics but it even crashes when I play the game with low graphics.

Hardware: GT-X 1060 3GB VRAM, 8GB RAM, 128 GB SSD (installed at hdd first, but the same crashes if I install the game on my SSD).

Drivers: 430.86 so the steam overly could cause crashes with DX12: steam overlay deactivated, still crashes.

DX 12 to DX 11: still crashes

new installed graphic drivers: still crashes

Startes in safe mode: still crashes

Tried in every combination. A friend of mine has the same settings and hardware and no there aren't any issues in ultra with DX12...

May the license be broken?

 

need help guys, thanks :)

 

BTW tried everything on the "Known issues" list.

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Hi there, can you confirm which game you are having issues with, please? I have a feeling it's F1 2019, but I'd like to be sure before helping. Thanks! 

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Full info update:

Game: F1 2019 (pre-ordered at MMOGA)

 

Technical data below:

Graphics: GeForce GTX 1060 3GB

Driver: 431.36

Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz

RAM: 7.97 GB

SSD: 128 GB (30 GB free, game currently installed)

HDD: 1 TB

 

Crashes in every combination of the following settings

Running the game in DX11 and DX12

Running the game with and without Steam overlay

Geometry Culling on / off

start options: Safemode on / off

Graphic settings low, middle, high, ultra

Game installed on SSD / HDD

Running the game with and without GeForce Experience overlay

GeForce experience: allowed / disallowed experimental functions

Validated game data after every change in my settings

 

When I made it into the start menu (1/100 cases): crash in single player and multiplayer

 

Thanks for incoming help:)

 

Edit: It works better in lower graphic settings, but if a friend with worse hardware can run the game in ultra high settings at 60 fps there is something wrong. In low settings I have tons of crashes as well.

Edited by David3589

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On 7/9/2019 at 9:55 AM, Faya said:

Hi there, can you confirm which game you are having issues with, please? I have a feeling it's F1 2019, but I'd like to be sure before helping. Thanks! 

Hey, can you maybe help? 🙂

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Hi @David3589 I have moved this thread into the F1 Technical Assistance forum so that it is in the correct place. I see you have tried a number potential solutions, can I ask if you have tried limiting your FPS to between 60-100 FPS and/or running the game in windowed mode? 

Thanks! 

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