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Can't get past F1 2019 start screen on Xbox One X

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I have been playing F1 2019 happily on the Xbox One for the past week or so, and recently upgraded to a One X but cannot get past the press start screen; it just forces me back to the Xbox dashboard, no error message, nothing. I've reinstalled the digital game, factory reset the Xbox, but still have the game closing on me. Any ideas?

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