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GRID 2019 Logitech G25 and G27 Locked at 180 Degrees of Rotation

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Hello,

I have 4 computers for racing, with both g25 and g27s.  I have tried the game on both with the same issue.  Under 'advanced' tab for controllers, the "Calibrated Steering Wheel Rotation" Is locked at 180.  This only gives 90 degrees on either side and feels like playing on an xbox controller.  Basically, when calibrating, it doesn't see anything past 90 degrees left and right, so when I go the 540 degrees my g27 is set to, it only registers the first quarter when I hit enter, it asks to go 90 degrees, which is already maxing it out as well.  Then when in settings, it says my wheel is 180 degrees of rotation.

 

*EDIT* G25 seems to be working great, but reproduced issue on 3x G27s

Edited by Xenos911

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Few things to try, obviously make sure the wheel software is configured for the correct rotation. 

G25/27 can have the rotation "hardcoded" by a button sequence, google it and try that out. 

The in-game calibration is a little confusing, go full right, then back to center and left 90 degrees, in that order for the calibration process. 

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Thanks for your help, but I am familiar with hardcoding the sequence.  I have verified that it has 540 DOF in 2 other games.  Also it is like this for all 3 G27s.  I had an extra G25 and that one worked perfect when swapped with the G27, so I am very sure it is a bug for the G27.

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On ‎10‎/‎8‎/‎2019 at 3:18 AM, Xenos911 said:

Hello,

I have 4 computers for racing, with both g25 and g27s.  I have tried the game on both with the same issue.  Under 'advanced' tab for controllers, the "Calibrated Steering Wheel Rotation" Is locked at 180.  This only gives 90 degrees on either side and feels like playing on an xbox controller.  Basically, when calibrating, it doesn't see anything past 90 degrees left and right, so when I go the 540 degrees my g27 is set to, it only registers the first quarter when I hit enter, it asks to go 90 degrees, which is already maxing it out as well.  Then when in settings, it says my wheel is 180 degrees of rotation.

 

*EDIT* G25 seems to be working great, but reproduced issue on 3x G27s

Just got some handy feedback from the team about this one: 

Looks like both wheels were being detected by the game as “G25”. If you update the Logitech profiler software in Windows (the configuration software for these Logitech wheels), the game should recognise the wheels correctly, and aspects like rotation optimisation should work correctly. 

Hope this helps 🙂

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Hello Chris,

 

It recognizes the wheels as G27s on all the computers within grid and the latest logitech drivers / profiler is installed.  When swapped out for G25, it works great and identifies as G25, but all 4 G27s I own tested on 4 different computers had this issue.  I really think it is a bug. 

With the G25, when calibrating, it is able to detect the entirity of the turn 'to the maximum' and that degrees of wheel rotation matches the logitech profiler.  With the G27, it only detects up to 180 degrees, then says it has 180 degrees of wheel rotation in Grid, but in profiler (and in every other racing game it detects the full range).

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This is my setup to show that I actually have all this stuff.  Also I have around 20 games running on each one and am very familiar with the logitech wheels.

20180108_133427.jpg

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Also, if you don't believe this is an issue with your software, please let me know how to manually change the calibration settings on the wheel (90 degree and full rotation setting) so that I can manually enter in the data from the g25s onto the g27.  I found the save files, but when I open them I only see characters.  I tried modifying the device.xml files so the g27 would be seen as a g25, but it caused a crash at the start.  Also there were no settings in device mapping xml files

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I have uploaded a video of the issue to youtube (your thing only allows 48mb).  The first part shows that the 900 degrees of rotation is seen by the logitech profiler to verify the degrees of rotation.  Then, in Grid, I showed that it displays a G27 properly.  Then, I calibrated the device, where you can see it max out at around 90 degrees, even thought the wheel keeps turning.  Then, calibrated the 90 degree which also maxed out the calibration.  After this, I showed that it was 'calibrated' to 180 degrees of rotation.  You can also see this at the verification step after the calibration where 90 degrees was maxed out. 

When this is done with the G25, it identifies as a G25, and the degrees of rotation match the logitech profiler.

 

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On ‎10‎/‎16‎/‎2019 at 10:19 PM, Xenos911 said:

Bump

Hey there - just received some more feedback from the team: 

At around 1:40 in your video there's a popup menu - if you load the preset, which is the last option on that menu, this may help your situation. There should be just the one preset for the G27. 

Hope this helps 🙂 

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I tried that on all computers.  It did not change anything.  Does not see anything past 180.  Again, g25s do not have this issue.  Only g27

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Theres your issue... You do 900 degrees on the wheel but it only has 180 as you can cleary see in that tool.

As long as your wheel has the 180 degrees in this tool/animation you will only get 180 degrees ingame. Set it to 900 in that tool and it should work ingame with 900.

 

 

InkedScreenshot_153_LI.jpg

Edited by Ak1504

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13 hours ago, Ak1504 said:

 

 

Theres your issue... You do 900 degrees on the wheel but it only has 180 as you can cleary see in that tool.

As long as your wheel has the 180 degrees in this tool/animation you will only get 180 degrees ingame. Set it to 900 in that tool and it should work ingame with 900.

 

 

InkedScreenshot_153_LI.jpg

if it were set at 180, then you would see the icon max out at 90 when the wheel is at 90, you can see it rotates 2x fully to the left before it goes from 0 to 90.  That is just the way it shows it in that driver.  TRUST ME it is 900

20191024_234143.jpg

Edited by Xenos911
Show 900 DOR

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On ‎10‎/‎8‎/‎2019 at 3:18 AM, Xenos911 said:

Hello,

I have 4 computers for racing, with both g25 and g27s.  I have tried the game on both with the same issue.  Under 'advanced' tab for controllers, the "Calibrated Steering Wheel Rotation" Is locked at 180.  This only gives 90 degrees on either side and feels like playing on an xbox controller.  Basically, when calibrating, it doesn't see anything past 90 degrees left and right, so when I go the 540 degrees my g27 is set to, it only registers the first quarter when I hit enter, it asks to go 90 degrees, which is already maxing it out as well.  Then when in settings, it says my wheel is 180 degrees of rotation.

 

*EDIT* G25 seems to be working great, but reproduced issue on 3x G27s

hey there - just about to log this so I can ask the team about it and see if we can reproduce the issue. Thanks 🙂

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1 hour ago, ChrisGrovesMCM said:

hey there - just about to log this so I can ask the team about it and see if we can reproduce the issue. Thanks 🙂

Hello Chris,

I hooked up another G27 to my main computer and it was able to calibrate to the 450 degrees of rotation.  I then used the save files to overwrite the ones on the 3 computers it didnt work on and that worked for those.  Very odd why it didnt work on the other computers..

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Hey all - for anyone still experiencing issues with Logitech G25/G27, could you let me know what drivers you have installed, please? Thanks 🙂

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Driver version: 5.9.129.0

Profiler Version: 5.10.127

For all the devices.  Out of the devices, 1 G25 works, 1 G27 works, and 2 G27s do not work properly (180 degrees is detected as max by GRID, but the controller is set to 450).

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