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F1 2019 unplayable due to crashes on Steam

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After patch 1.12 I can't play anymore because of the frequent crashes. Before this update I had no problems. I play in career mode.
The update was released on September 26, 3 weeks ago and, despite the problems complained of, everything is still silent regarding fixes. And in the meantime you can't play. Absurd.

Edited by Matu94

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4 minutes ago, steviejay69 said:

Helpful post, I've taken so much from it.

Yes, in fact I forgot to say that I tried to disable the Steam overlay and update the drivers but the problem persists. While I play, suddenly, the game crashes and asks me to send a report.
It's frustrating because it's impossible to play in this way.

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2 hours ago, steviejay69 said:

Yeah the whole thing about disbaling the overlay is outdated. Post a dxdiag and I'll take a look.

I didn't know that.

 

Here's the file : DxDiag.txt

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3 hours ago, Matu94 said:

After patch 1.12 I can't play anymore because of the frequent crashes. Before this update I had no problems. I play in career mode.
The update was released on September 26, 3 weeks ago and, despite the problems complained of, everything is still silent regarding fixes. And in the meantime you can't play. Absurd.

I see your specs are very similar to mine (9900k / 9700k) and both with 2080ti.

I'm also getting constant crashing as I posted yesterday:

 

  • Agree 1

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Hi yes I can see it's potentially a sound driver issue. Could you confirm the motherboard make and model as it's not reported properly from BIOS.

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20 minutes ago, steviejay69 said:

Hi yes I can see it's potentially a sound driver issue. Could you confirm the motherboard make and model as it's not reported properly from BIOS.

The mobo is an Asrock z390 Extreme 4

  • Thanks 1

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12 minutes ago, Matu94 said:

The mobo is an Asrock z390 Extreme 4

UEFI BIOS 4.20 (updating via Instant Flash method - FAT32 USB stick, you cannot revert to earlier BIOS once using this update) do it, there are updates to GOP driver, uCode, RAID ROM, support for i9 series model CPUs etc.)

Realtek Audio DCH driver (UAD driver model) - again, do it. Uninstall exisiting drivers first and restart as they may be HDA type you have.

DDU your current graphics driver in Safe Mode with the tool. Install the DCH 436.48 and play DX12. You may want to delete the hardware_settings_config.xml once you have done the update before launching the game.

Let me know.

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39 minutes ago, Matu94 said:

The mobo is an Asrock z390 Extreme 4

Can you post the EGO dump summary?

I just noticed this in mine:

"AvailableVRAM": 0,
    "TotalVRAM": 11313152,

 

That would suggest the game has a VRAM memory leak. I wonder if you have the same issue?

Later I will graph VRAM usage during gameplay.

 

 

 

 

  • Agree 1

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37 minutes ago, alwayscrashing said:

Can you post the EGO dump summary?

I just noticed this in mine:

"AvailableVRAM": 0,
    "TotalVRAM": 11313152,

 

That would suggest the game has a VRAM memory leak. I wonder if you have the same issue?

Later I will graph VRAM usage during gameplay.

 

 

 

 

Is this it?

[15-10-2019 17:14:42] - ##################################################
[15-10-2019 17:14:42] - EGO dumper
[15-10-2019 17:14:42] - processId=776, threadId=1772, exceptionPointers=000000001265ED40, buildId=564600
[15-10-2019 17:14:42] - ##################################################
[15-10-2019 17:14:42] - Suspending threads of process 776
[15-10-2019 17:14:42] - tempPath=C:\Users\Matul\AppData\Local\Temp\
[15-10-2019 17:14:42] - dumpFilename = C:\Users\Matul\AppData\Local\Temp\564600-20191015-171442.dmp
[15-10-2019 17:14:42] - offsetsFilename = C:\Users\Matul\AppData\Local\Temp\564600-20191015-171442.off
[15-10-2019 17:14:42] - infoFilename = C:\Users\Matul\AppData\Local\Temp\info.txt
[15-10-2019 17:14:42] - zipFilename = C:\Users\Matul\AppData\Local\Temp\564600-20191015-171442-0.zip
[15-10-2019 17:14:42] - 0x140000000: F1_2019_dx12.exe
[15-10-2019 17:14:42] - 0x7FFF498E0000: ntdll.dll
[15-10-2019 17:14:42] - 0x7FFF494A0000: KERNEL32.DLL
[15-10-2019 17:14:42] - 0x7FFF47510000: KERNELBASE.dll
[15-10-2019 17:14:42] - 0x7FFF44A00000: apphelp.dll
[15-10-2019 17:14:42] - 0x7FFF48600000: advapi32.dll
[15-10-2019 17:14:42] - 0x7FFF49400000: msvcrt.dll
[15-10-2019 17:14:42] - 0x7FFF48980000: sechost.dll
[15-10-2019 17:14:42] - 0x7FFF47990000: RPCRT4.dll
[15-10-2019 17:14:42] - 0x7FFF473C0000: crypt32.dll
[15-10-2019 17:14:42] - 0x7FFF47190000: ucrtbase.dll
[15-10-2019 17:14:42] - 0x7FFF467C0000: MSASN1.dll
[15-10-2019 17:14:42] - 0x7FFF48A20000: gdi32.dll
[15-10-2019 17:14:42] - 0x7FFF47290000: win32u.dll
[15-10-2019 17:14:42] - 0x7FFF477C0000: gdi32full.dll
[15-10-2019 17:14:42] - 0x7FFF47050000: msvcp_win.dll
[15-10-2019 17:14:42] - 0x7FFF486B0000: USER32.dll
[15-10-2019 17:14:42] - 0x7FFF19940000: d3d12.dll
[15-10-2019 17:14:42] - 0x7FFF484A0000: ole32.dll
[15-10-2019 17:14:42] - 0x7FFF49560000: combase.dll
[15-10-2019 17:14:42] - 0x7FFF47110000: bcryptPrimitives.dll
[15-10-2019 17:14:42] - 0x7FFF488B0000: oleaut32.dll
[15-10-2019 17:14:42] - 0x7FFF48CD0000: setupapi.dll
[15-10-2019 17:14:42] - 0x7FFF47370000: cfgmgr32.dll
[15-10-2019 17:14:42] - 0x7FFF47960000: bcrypt.dll
[15-10-2019 17:14:42] - 0x7FFF47AB0000: shell32.dll
[15-10-2019 17:14:42] - 0x7FFF492D0000: shcore.dll
[15-10-2019 17:14:42] - 0x7FFF46870000: windows.storage.dll
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[15-10-2019 17:14:42] - 0x7FFF46800000: kernel.appcore.dll
[15-10-2019 17:14:42] - 0x7FFF470F0000: cryptsp.dll
[15-10-2019 17:14:42] - 0x7FFF48C60000: ws2_32.dll
[15-10-2019 17:14:42] - 0x7FFF33970000: dinput8.dll
[15-10-2019 17:14:42] - 0x7FFF454B0000: dxgi.dll
[15-10-2019 17:14:42] - 0x7FFF34E00000: amd_ags_x64.dll
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[15-10-2019 17:14:42] - 0x7FFF19820000: gfsdk_ssao_d3d12.win64.dll
[15-10-2019 17:14:42] - 0x7FFF3FBD0000: winhttp.dll
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[15-10-2019 17:14:42] - 0x7FFF432C0000: wtsapi32.dll
[15-10-2019 17:14:42] - 0x7FFF34DB0000: xinput1_4.dll
[15-10-2019 17:14:42] - 0x7FFF34D90000: VCRUNTIME140.dll
[15-10-2019 17:14:42] - 0x7FFF447D0000: WINMMBASE.dll
[15-10-2019 17:14:42] - 0x7FFF465B0000: DEVOBJ.dll
[15-10-2019 17:14:42] - 0x7FFF45420000: dxcore.dll
[15-10-2019 17:14:42] - 0x7FFF46190000: CRYPTBASE.DLL
[15-10-2019 17:14:42] - 0x7FFF193C0000: d3dcompiler_47.dll
[15-10-2019 17:14:42] - 0x774C0000: steam_api64.dll
[15-10-2019 17:14:42] - 0x7FFF18C60000: tobii.gameintegration.dll
[15-10-2019 17:14:42] - 0x7FFF49150000: IMM32.DLL
[15-10-2019 17:14:42] - 0x7FFF18AB0000: gameoverlayrenderer64.dll
[15-10-2019 17:14:42] - 0x7FFF49140000: PSAPI.DLL
[15-10-2019 17:14:42] - 0x7FFF377B0000: inputhost.dll
[15-10-2019 17:14:42] - 0x7FFF446F0000: CoreMessaging.dll
[15-10-2019 17:14:42] - 0x7FFF423B0000: wintypes.dll
[15-10-2019 17:14:42] - 0x7FFF43170000: PROPSYS.dll
[15-10-2019 17:14:42] - 0x7FFF41FC0000: CoreUIComponents.dll
[15-10-2019 17:14:42] - 0x7FFF45810000: ntmarta.dll
[15-10-2019 17:14:42] - 0x7FFF46FF0000: WINTRUST.dll
[15-10-2019 17:14:42] - 0x7FFF48A50000: imagehlp.dll
[15-10-2019 17:14:42] - 0x7FFF0C580000: steamclient64.dll
[15-10-2019 17:14:42] - 0x7FFF42390000: VERSION.dll
[15-10-2019 17:14:42] - 0x7FFF45FC0000: MSWSOCK.dll
[15-10-2019 17:14:42] - 0x7FFF220E0000: vstdlib_s64.dll
[15-10-2019 17:14:42] - 0x7FFF161A0000: tier0_s64.dll
[15-10-2019 17:14:42] - 0x7FFF32610000: Secur32.dll
[15-10-2019 17:14:42] - 0x7FFF466A0000: SSPICLI.DLL
[15-10-2019 17:14:42] - 0x7FFF3BE70000: iertutil.dll
[15-10-2019 17:14:42] - 0x7FFF28BD0000: ondemandconnroutehelper.dll
[15-10-2019 17:14:42] - 0x7FFF41C60000: WINNSI.DLL
[15-10-2019 17:14:42] - 0x7FFF493F0000: NSI.dll
[15-10-2019 17:14:42] - 0x7FFF3C120000: urlmon.dll
[15-10-2019 17:14:42] - 0x7FFF45D10000: DNSAPI.dll
[15-10-2019 17:14:42] - 0x7FFF40A90000: rasadhlp.dll
[15-10-2019 17:14:42] - 0x7FFF411E0000: fwpuclnt.dll
[15-10-2019 17:14:42] - 0x7FFF45A60000: schannel.DLL
[15-10-2019 17:14:42] - 0x7FFF31300000: mskeyprotect.dll
[15-10-2019 17:14:42] - 0x7FFF462F0000: ncrypt.dll
[15-10-2019 17:14:42] - 0x7FFF46250000: NTASN1.dll
[15-10-2019 17:14:42] - 0x7FFF45B70000: DPAPI.DLL
[15-10-2019 17:14:42] - 0x7FFF45B30000: rsaenh.dll
[15-10-2019 17:14:42] - 0x7FFF2D830000: cryptnet.dll
[15-10-2019 17:14:42] - 0x7FFF41530000: dhcpcsvc6.DLL
[15-10-2019 17:14:42] - 0x7FFF41510000: dhcpcsvc.DLL
[15-10-2019 17:14:42] - 0x7FFF3F540000: webio.dll
[15-10-2019 17:14:42] - 0x7FFF2D950000: ncryptsslp.dll
[15-10-2019 17:14:42] - 0x7FFF44B30000: uxtheme.dll
[15-10-2019 17:14:42] - 0x7FFF338E0000: D3DSCache.dll
[15-10-2019 17:14:42] - 0x7FFF44BF0000: twinapi.appcore.dll
[15-10-2019 17:14:42] - 0x7FFF466D0000: USERENV.dll
[15-10-2019 17:14:42] - 0x7FFF45030000: RMCLIENT.dll
[15-10-2019 17:14:42] - 0x7FFF3F6D0000: nvapi64.dll
[15-10-2019 17:14:42] - 0x7FFF49190000: MSCTF.dll
[15-10-2019 17:14:42] - 0x13060000: RTSSHooks64.dll
[15-10-2019 17:14:42] - 0x7FFF46290000: WINSTA.dll
[15-10-2019 17:14:42] - 0x7FFF3F5E0000: nvldumdx.dll
[15-10-2019 17:14:42] - 0x7FFF16320000: nvwgf2umx.dll
[15-10-2019 17:14:42] - 0x7FFF15CA0000: nvapi64.dll
[15-10-2019 17:14:42] - 0x7FFF453D0000: gpapi.dll
[15-10-2019 17:14:42] - 0x7FFF15B40000: nvngx.dll
[15-10-2019 17:14:42] - 0x7FFF3B3B0000: DEVRTL.dll
[15-10-2019 17:14:42] - 0x7FFF3BB60000: drvstore.dll
[15-10-2019 17:14:42] - 0x7FFF40A70000: SPINF.dll
[15-10-2019 17:14:42] - 0x7FFF0BFE0000: nvngx_dlss.dll
[15-10-2019 17:14:42] - 0x7FFF192C0000: vulkan-1.dll
[15-10-2019 17:14:42] - 0x7FFF1F5D0000: nvngx_dlisp.dll
[15-10-2019 17:14:42] - 0x7FFF44150000: dcomp.dll
[15-10-2019 17:14:42] - 0x7FFF45060000: dwmapi.dll
[15-10-2019 17:14:42] - 0x7FFF39040000: TextInputFramework.dll
[15-10-2019 17:14:42] - 0x7FFF48B50000: clbcatq.dll
[15-10-2019 17:14:42] - 0x7FFF40E50000: MMDevApi.dll
[15-10-2019 17:14:42] - 0x7FFF388E0000: AUDIOSES.DLL
[15-10-2019 17:14:42] - 0x7FFF44E50000: resourcepolicyclient.dll
[15-10-2019 17:14:42] - 0x7FFF43060000: Windows.Gaming.Input.dll
[15-10-2019 17:14:42] - 0x7FFF413C0000: Windows.Gaming.Input.dll
[15-10-2019 17:14:42] - 0x7FFF40BF0000: ffbroker.dll
[15-10-2019 17:14:42] - 0x7FFF40B10000: deviceaccess.dll
[15-10-2019 17:14:42] - 0x7FFF33910000: Windows.System.UserDeviceAssociation.dll
[15-10-2019 17:14:42] - 0x7FFF412E0000: usermgrproxy.dll
[15-10-2019 17:14:42] - 0x7FFF0BC30000: mssps.dll
[15-10-2019 17:14:42] - 0x7FFF347F0000: MSACM32.dll
[15-10-2019 17:14:42] - 0x7FFF0B9D0000: wmvcore.dll
[15-10-2019 17:14:42] - 0x7FFF221A0000: mfperfhelper.dll
[15-10-2019 17:14:42] - 0x7FFF252D0000: WMASF.DLL
[15-10-2019 17:14:42] - 0x7FFF0B870000: spsreng.dll
[15-10-2019 17:14:42] - 0x7FFF1E870000: srloc.dll
[15-10-2019 17:14:42] - 0x7FFF315F0000: Windows.UI.dll
[15-10-2019 17:14:42] - 0x7FFF43A40000: d3d11.dll
[15-10-2019 17:14:42] - 0x7FFF15A90000: d3d11on12.dll
[15-10-2019 17:14:42] - 0x7FFF0B730000: dxilconv.dll
[15-10-2019 17:14:42] - Writing callstacks for threads of process: 776
[15-10-2019 17:14:42] - Thread: 5000
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[15-10-2019 17:14:42] - Thread: 3216
[15-10-2019 17:14:42] - Thread: 336
[15-10-2019 17:14:42] - Offsets file can be found at: C:\Users\Matul\AppData\Local\Temp\564600-20191015-171442.off.
[15-10-2019 17:14:42] - Writing DMP file.
[15-10-2019 17:14:42] - MiniDump can be found at: C:\Users\Matul\AppData\Local\Temp\564600-20191015-171442.dmp.
[15-10-2019 17:14:42] - Preparing ZIP file.
[15-10-2019 17:14:42] - Resuming threads of process 776.
[15-10-2019 17:15:06] - Initialised Steam API...
[15-10-2019 17:15:06] - Uploading crash report.
[15-10-2019 17:15:11] - Successfully uploaded crash report.

 

Edited by Matu94

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1 hour ago, Matu94 said:

Is this it?

[15-10-2019 17:14:42] - ##################################################
[15-10-2019 17:14:42] - EGO dumper
[15-10-2019 17:14:42] - processId=776, threadId=1772, exceptionPointers=000000001265ED40, buildId=564600
[15-10-2019 17:14:42] - ##################################################
[15-10-2019 17:14:42] - Suspending threads of process 776
[15-10-2019 17:14:42] - tempPath=C:\Users\Matul\AppData\Local\Temp\
[15-10-2019 17:14:42] - dumpFilename = C:\Users\Matul\AppData\Local\Temp\564600-20191015-171442.dmp
[15-10-2019 17:14:42] - offsetsFilename = C:\Users\Matul\AppData\Local\Temp\564600-20191015-171442.off
[15-10-2019 17:14:42] - infoFilename = C:\Users\Matul\AppData\Local\Temp\info.txt
[15-10-2019 17:14:42] - zipFilename = C:\Users\Matul\AppData\Local\Temp\564600-20191015-171442-0.zip
[15-10-2019 17:14:42] - 0x140000000: F1_2019_dx12.exe
[15-10-2019 17:14:42] - 0x7FFF498E0000: ntdll.dll
[15-10-2019 17:14:42] - 0x7FFF494A0000: KERNEL32.DLL
[15-10-2019 17:14:42] - 0x7FFF47510000: KERNELBASE.dll
[15-10-2019 17:14:42] - 0x7FFF44A00000: apphelp.dll
[15-10-2019 17:14:42] - 0x7FFF48600000: advapi32.dll
[15-10-2019 17:14:42] - 0x7FFF49400000: msvcrt.dll
[15-10-2019 17:14:42] - 0x7FFF48980000: sechost.dll
[15-10-2019 17:14:42] - 0x7FFF47990000: RPCRT4.dll
[15-10-2019 17:14:42] - 0x7FFF473C0000: crypt32.dll
[15-10-2019 17:14:42] - 0x7FFF47190000: ucrtbase.dll
[15-10-2019 17:14:42] - 0x7FFF467C0000: MSASN1.dll
[15-10-2019 17:14:42] - 0x7FFF48A20000: gdi32.dll
[15-10-2019 17:14:42] - 0x7FFF47290000: win32u.dll
[15-10-2019 17:14:42] - 0x7FFF477C0000: gdi32full.dll
[15-10-2019 17:14:42] - 0x7FFF47050000: msvcp_win.dll
[15-10-2019 17:14:42] - 0x7FFF486B0000: USER32.dll
[15-10-2019 17:14:42] - 0x7FFF19940000: d3d12.dll
[15-10-2019 17:14:42] - 0x7FFF484A0000: ole32.dll
[15-10-2019 17:14:42] - 0x7FFF49560000: combase.dll
[15-10-2019 17:14:42] - 0x7FFF47110000: bcryptPrimitives.dll
[15-10-2019 17:14:42] - 0x7FFF488B0000: oleaut32.dll
[15-10-2019 17:14:42] - 0x7FFF48CD0000: setupapi.dll
[15-10-2019 17:14:42] - 0x7FFF47370000: cfgmgr32.dll
[15-10-2019 17:14:42] - 0x7FFF47960000: bcrypt.dll
[15-10-2019 17:14:42] - 0x7FFF47AB0000: shell32.dll
[15-10-2019 17:14:42] - 0x7FFF492D0000: shcore.dll
[15-10-2019 17:14:42] - 0x7FFF46870000: windows.storage.dll
[15-10-2019 17:14:42] - 0x7FFF467E0000: profapi.dll
[15-10-2019 17:14:42] - 0x7FFF46820000: powrprof.dll
[15-10-2019 17:14:42] - 0x7FFF467B0000: UMPDC.dll
[15-10-2019 17:14:42] - 0x7FFF48A70000: shlwapi.dll
[15-10-2019 17:14:42] - 0x7FFF46800000: kernel.appcore.dll
[15-10-2019 17:14:42] - 0x7FFF470F0000: cryptsp.dll
[15-10-2019 17:14:42] - 0x7FFF48C60000: ws2_32.dll
[15-10-2019 17:14:42] - 0x7FFF33970000: dinput8.dll
[15-10-2019 17:14:42] - 0x7FFF454B0000: dxgi.dll
[15-10-2019 17:14:42] - 0x7FFF34E00000: amd_ags_x64.dll
[15-10-2019 17:14:42] - 0x7FFF32210000: bink2w64.dll
[15-10-2019 17:14:42] - 0x7FFF1EE00000: gfsdk_aftermath_lib.x64.dll
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[15-10-2019 17:14:42] - 0x7FFF19820000: gfsdk_ssao_d3d12.win64.dll
[15-10-2019 17:14:42] - 0x7FFF3FBD0000: winhttp.dll
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[15-10-2019 17:14:42] - 0x7FFF44900000: winmm.dll
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[15-10-2019 17:14:42] - 0x7FFF34DB0000: xinput1_4.dll
[15-10-2019 17:14:42] - 0x7FFF34D90000: VCRUNTIME140.dll
[15-10-2019 17:14:42] - 0x7FFF447D0000: WINMMBASE.dll
[15-10-2019 17:14:42] - 0x7FFF465B0000: DEVOBJ.dll
[15-10-2019 17:14:42] - 0x7FFF45420000: dxcore.dll
[15-10-2019 17:14:42] - 0x7FFF46190000: CRYPTBASE.DLL
[15-10-2019 17:14:42] - 0x7FFF193C0000: d3dcompiler_47.dll
[15-10-2019 17:14:42] - 0x774C0000: steam_api64.dll
[15-10-2019 17:14:42] - 0x7FFF18C60000: tobii.gameintegration.dll
[15-10-2019 17:14:42] - 0x7FFF49150000: IMM32.DLL
[15-10-2019 17:14:42] - 0x7FFF18AB0000: gameoverlayrenderer64.dll
[15-10-2019 17:14:42] - 0x7FFF49140000: PSAPI.DLL
[15-10-2019 17:14:42] - 0x7FFF377B0000: inputhost.dll
[15-10-2019 17:14:42] - 0x7FFF446F0000: CoreMessaging.dll
[15-10-2019 17:14:42] - 0x7FFF423B0000: wintypes.dll
[15-10-2019 17:14:42] - 0x7FFF43170000: PROPSYS.dll
[15-10-2019 17:14:42] - 0x7FFF41FC0000: CoreUIComponents.dll
[15-10-2019 17:14:42] - 0x7FFF45810000: ntmarta.dll
[15-10-2019 17:14:42] - 0x7FFF46FF0000: WINTRUST.dll
[15-10-2019 17:14:42] - 0x7FFF48A50000: imagehlp.dll
[15-10-2019 17:14:42] - 0x7FFF0C580000: steamclient64.dll
[15-10-2019 17:14:42] - 0x7FFF42390000: VERSION.dll
[15-10-2019 17:14:42] - 0x7FFF45FC0000: MSWSOCK.dll
[15-10-2019 17:14:42] - 0x7FFF220E0000: vstdlib_s64.dll
[15-10-2019 17:14:42] - 0x7FFF161A0000: tier0_s64.dll
[15-10-2019 17:14:42] - 0x7FFF32610000: Secur32.dll
[15-10-2019 17:14:42] - 0x7FFF466A0000: SSPICLI.DLL
[15-10-2019 17:14:42] - 0x7FFF3BE70000: iertutil.dll
[15-10-2019 17:14:42] - 0x7FFF28BD0000: ondemandconnroutehelper.dll
[15-10-2019 17:14:42] - 0x7FFF41C60000: WINNSI.DLL
[15-10-2019 17:14:42] - 0x7FFF493F0000: NSI.dll
[15-10-2019 17:14:42] - 0x7FFF3C120000: urlmon.dll
[15-10-2019 17:14:42] - 0x7FFF45D10000: DNSAPI.dll
[15-10-2019 17:14:42] - 0x7FFF40A90000: rasadhlp.dll
[15-10-2019 17:14:42] - 0x7FFF411E0000: fwpuclnt.dll
[15-10-2019 17:14:42] - 0x7FFF45A60000: schannel.DLL
[15-10-2019 17:14:42] - 0x7FFF31300000: mskeyprotect.dll
[15-10-2019 17:14:42] - 0x7FFF462F0000: ncrypt.dll
[15-10-2019 17:14:42] - 0x7FFF46250000: NTASN1.dll
[15-10-2019 17:14:42] - 0x7FFF45B70000: DPAPI.DLL
[15-10-2019 17:14:42] - 0x7FFF45B30000: rsaenh.dll
[15-10-2019 17:14:42] - 0x7FFF2D830000: cryptnet.dll
[15-10-2019 17:14:42] - 0x7FFF41530000: dhcpcsvc6.DLL
[15-10-2019 17:14:42] - 0x7FFF41510000: dhcpcsvc.DLL
[15-10-2019 17:14:42] - 0x7FFF3F540000: webio.dll
[15-10-2019 17:14:42] - 0x7FFF2D950000: ncryptsslp.dll
[15-10-2019 17:14:42] - 0x7FFF44B30000: uxtheme.dll
[15-10-2019 17:14:42] - 0x7FFF338E0000: D3DSCache.dll
[15-10-2019 17:14:42] - 0x7FFF44BF0000: twinapi.appcore.dll
[15-10-2019 17:14:42] - 0x7FFF466D0000: USERENV.dll
[15-10-2019 17:14:42] - 0x7FFF45030000: RMCLIENT.dll
[15-10-2019 17:14:42] - 0x7FFF3F6D0000: nvapi64.dll
[15-10-2019 17:14:42] - 0x7FFF49190000: MSCTF.dll
[15-10-2019 17:14:42] - 0x13060000: RTSSHooks64.dll
[15-10-2019 17:14:42] - 0x7FFF46290000: WINSTA.dll
[15-10-2019 17:14:42] - 0x7FFF3F5E0000: nvldumdx.dll
[15-10-2019 17:14:42] - 0x7FFF16320000: nvwgf2umx.dll
[15-10-2019 17:14:42] - 0x7FFF15CA0000: nvapi64.dll
[15-10-2019 17:14:42] - 0x7FFF453D0000: gpapi.dll
[15-10-2019 17:14:42] - 0x7FFF15B40000: nvngx.dll
[15-10-2019 17:14:42] - 0x7FFF3B3B0000: DEVRTL.dll
[15-10-2019 17:14:42] - 0x7FFF3BB60000: drvstore.dll
[15-10-2019 17:14:42] - 0x7FFF40A70000: SPINF.dll
[15-10-2019 17:14:42] - 0x7FFF0BFE0000: nvngx_dlss.dll
[15-10-2019 17:14:42] - 0x7FFF192C0000: vulkan-1.dll
[15-10-2019 17:14:42] - 0x7FFF1F5D0000: nvngx_dlisp.dll
[15-10-2019 17:14:42] - 0x7FFF44150000: dcomp.dll
[15-10-2019 17:14:42] - 0x7FFF45060000: dwmapi.dll
[15-10-2019 17:14:42] - 0x7FFF39040000: TextInputFramework.dll
[15-10-2019 17:14:42] - 0x7FFF48B50000: clbcatq.dll
[15-10-2019 17:14:42] - 0x7FFF40E50000: MMDevApi.dll
[15-10-2019 17:14:42] - 0x7FFF388E0000: AUDIOSES.DLL
[15-10-2019 17:14:42] - 0x7FFF44E50000: resourcepolicyclient.dll
[15-10-2019 17:14:42] - 0x7FFF43060000: Windows.Gaming.Input.dll
[15-10-2019 17:14:42] - 0x7FFF413C0000: Windows.Gaming.Input.dll
[15-10-2019 17:14:42] - 0x7FFF40BF0000: ffbroker.dll
[15-10-2019 17:14:42] - 0x7FFF40B10000: deviceaccess.dll
[15-10-2019 17:14:42] - 0x7FFF33910000: Windows.System.UserDeviceAssociation.dll
[15-10-2019 17:14:42] - 0x7FFF412E0000: usermgrproxy.dll
[15-10-2019 17:14:42] - 0x7FFF0BC30000: mssps.dll
[15-10-2019 17:14:42] - 0x7FFF347F0000: MSACM32.dll
[15-10-2019 17:14:42] - 0x7FFF0B9D0000: wmvcore.dll
[15-10-2019 17:14:42] - 0x7FFF221A0000: mfperfhelper.dll
[15-10-2019 17:14:42] - 0x7FFF252D0000: WMASF.DLL
[15-10-2019 17:14:42] - 0x7FFF0B870000: spsreng.dll
[15-10-2019 17:14:42] - 0x7FFF1E870000: srloc.dll
[15-10-2019 17:14:42] - 0x7FFF315F0000: Windows.UI.dll
[15-10-2019 17:14:42] - 0x7FFF43A40000: d3d11.dll
[15-10-2019 17:14:42] - 0x7FFF15A90000: d3d11on12.dll
[15-10-2019 17:14:42] - 0x7FFF0B730000: dxilconv.dll
[15-10-2019 17:14:42] - Writing callstacks for threads of process: 776
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[15-10-2019 17:14:42] - Offsets file can be found at: C:\Users\Matul\AppData\Local\Temp\564600-20191015-171442.off.
[15-10-2019 17:14:42] - Writing DMP file.
[15-10-2019 17:14:42] - MiniDump can be found at: C:\Users\Matul\AppData\Local\Temp\564600-20191015-171442.dmp.
[15-10-2019 17:14:42] - Preparing ZIP file.
[15-10-2019 17:14:42] - Resuming threads of process 776.
[15-10-2019 17:15:06] - Initialised Steam API...
[15-10-2019 17:15:06] - Uploading crash report.
[15-10-2019 17:15:11] - Successfully uploaded crash report.

 

No that's the EGO engine dump report. The file at the end C:\Users\Matul\AppData\Local\Temp\564600-20191015-171442.dmp is the one you need to upload.

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6 minutes ago, steviejay69 said:

No that's the EGO engine dump report. The file at the end C:\Users\Matul\AppData\Local\Temp\564600-20191015-171442.dmp is the one you need to upload.

Thanks, but in the Temp folder I don't have that file.

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9 minutes ago, Matu94 said:

Thanks, but in the Temp folder I don't have that file.

Actually, I don't have that right, apologies.

Quote

PC

How to find a crash dump

  1. Browse to the folder where you have Steam installed, usually this will be C:\Program Files (x86)\Steam
  2. Browse to the userdata folder and Search for *.zip or browse to through the numbered directories to the relevant remote directory.
  3. You should find a file named something like crash_dump#76561198061784954.zip

That's the file to upload.

  • Agree 1

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12 minutes ago, steviejay69 said:

Actually, I don't have that right, apologies.

That's the file to upload.

Thank you so much.

Here's the file: info.txt

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@alwayscrashing the Available VRAM is also 0 in that dump, so I'm not sure that proves anything. Maybe it just means the memory is being used correctly; I am not a programmer. Equally it might be because you both have the same result that you share symptoms, so the fact could be related to the game crash, IDK.

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9 hours ago, steviejay69 said:

@Matu94 have you made any progress? 🙂

Hi.

These days I had unforeseen circumstances that did not allow me to do the steps you suggested. I just updated the bios. As soon as I have time I update the audio drivers and those of the gpu (which are still the same as I already have, but I put them back for security).
I expect to give you an update by tomorrow.

  • Thanks 1

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On 10/17/2019 at 12:39 AM, steviejay69 said:

@Matu94 have you made any progress? 🙂

Hello, unfortunately the game crashed again.

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58 minutes ago, Matu94 said:

Hello, unfortunately the game crashed again.

Is this also in any game mode or just in career? If not, where does it crash and is there any error?

Comparison might be useful.

Also, what happens in DX11 (not that I think you should need to use it)?

Edited by steviejay69

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20 minutes ago, steviejay69 said:

Is this also in any game mode or just in career? If not, where does it crash and is there any error?

Comparison might be useful.

Also, what happens in DX11 (not that I think you should need to use it)?

I only play career mode. I get out of the EGO Dumper screen with it written that the game has crashed and then there is the button to send the report.
I'll try another mode and also the dx11.
However, I've only had problems since the last update (see 1.12).

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@steviejay69 Hi.

I tried to play career mode and single race mode using both dx12 and dx11 and it seems that with dx11 the problem of crashes has disappeared.

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5 hours ago, steviejay69 said:

That’s great @Matu94 what happens if you try DX12 now DX11 has worked?

Crashed again with dx12

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