lukealwayscrash 0 Posted October 25, 2019 please help me,when play f1 2019 after 2-3 minutes in bahrain ,f1 crash my specifications: cpu ryzen 5 3600 gpu nvidia gtx 1060 3gb motherboard msi b450 gaming plus my ego dumper [25-10-2019 19:11:12] - ############################################ ############# [25-10-2019 19:11:12] - dumper EGO [25-10-2019 19:11:12] - ProcessID = 9648, threadID = 9684, exceptionPointers = 00000000250EC740, buildId = 574390 [25-10-2019 19:11:12] - ####################################### ################### [25-10-2019 19:11:12] - Sospendere thread di processo 9648 [25-10-2019 19:11:12] - tempPath = 😄 \ Users \ Nekro \ AppData \ Local \ Temp \ [25-10-2019 19:11:12] - dumpFilename = 😄 \ Users \ Nekro \ AppData \ Local \ Temp \ 574390-20191025-191112.dmp [25-10-2019 19:11:12] - offsetsFilename = 😄 \ Users \ Nekro \ AppData \ Local \ Temp \ 574390-20191025-191112.off [25-10-2019 19:11:12] - infoFilename = 😄 \ Users Nekro \ AppData \ Local \ Temp \ info.txt \ [25-10-2019 19:11:12] - zipFilename = 😄 \ Users \ Nekro \ AppData \ Local \ Temp \ 574390-20191025-191112-0.zip [25-10-2019 19:11:13] - 0x140000000: F1_2019.exe [25-10-2019 19:11:13] - 0x7FFDD1CC0000: ntdll.dll [25-10-2019 19:11:13] - 0x7FFDCFE40000: KERNEL32.DLL [25-10-2019 19:11 : 13] - 0x7FFDCEC80000: KERNELBASE.dll [25-10-2019 19:11:13] - 0x7FFDCFF00000: advapi32.dll [25-10-2019 19:11:13] - 0x7FFDD0290000: msvcrt.dll [25-10- 2019 19:11:13] - 0x7FFDD0750000: sechost.dll [25-10-2019 19:11:13] - 0x7FFDD0DD0000: RPCRT4.dll [25-10-2019 19:11:13] - 0x7FFDCF250000: crypt32.dll [ 25-10-2019 19:11:13] - 0x7FFDCEF30000: ucrtbase.dll [25-10-2019 19:11:13] - 0x7FFDCEC30000: MSASN1.dll [25-10-2019 19:11:13] - 0x7FFDD0720000: gdi32.dll [25-10-2019 19:11:13] - 0x7FFDCFD40000: win32u.dll [25-10-2019 19:11:13] - 0x7FFDCFBA0000 : gdi32full.dll [25-10-2019 19:11:13] - 0x7FFDC8530000: d3d9.dll [25-10-2019 19:11:13] - 0x7FFDCF030000: msvcp_win.dll [25-10-2019 19:11: 13] - 0x7FFDD07F0000: USER32.dll [25-10-2019 19:11:13] - 0x7FFDCEBF0000: kernel.appcore.dll [25-10-2019 19:11:13] - 0x7FFDCFFB0000: ole32.dll [25-10 -2019 19:11:13] - 0x7FFDCF3A0000: windows.storage.dll [25-10-2019 19:11:13] - 0x7FFDD0990000: combase.dll [25-10-2019 19:11:13] - 0x7FFDD01E0000: shcore .dll [25-10-2019 19:11:13] - 0x7FFDCFB20000: bcryptPrimitives.dll [25-10-2019 19:11:13] - 0x7FFDCEC10000: profapi.dll [25-10-2019 19:11:13] - 0x7FFDD0110000: oleaut32.dll [25-10-2019 19:11:13] - 0x7FFDCEBA0000: powrprof.dll [25-10-2019 19:11:13] - 0x7FFDD1100000 : setupapi.dll [25-10-2019 19:11:13] - 0x7FFDCEB90000: UMPDC.dll [25-10-2019 19:11:13] - 0x7FFDCF0D0000: cfgmgr32.dll [25-10-2019 19:11: 13] - 0x7FFDD0F00000: shlwapi.dll [25-10-2019 19:11:13] - 0x7FFDCEC50000: bcrypt.dll [25-10-2019 19:11:13] - 0x7FFDD1590000: shell32.dll [25-10-2019 19:11:13] - 0x7FFDCF1D0000: cryptsp.dll [25-10-2019 19:11:13] - 0x7FFDD06B0000: ws2_32.dll [25-10-2019 19:11:13] - 0x7FFDC6140000: amd_ags_x64.dll [25 -10-2019 19:11:13] - 0x7FFDBDBE0000: dinput8.dll [25-10-2019 19:11:13] - 0x7FFDCD890000: dxgi.dll [25-10-2019 19:11:13] - 0x7FFDCB900000: gpuopen_depthoffieldfx_x64.dll [25-10-2019 19:11:13] - 0x7FFDCD7A0000: hid.dll [25-10-2019 19:11:13] - 0x7FFDCE0B0000 : iphlpapi.dll [25-10-2019 19:11:13] - 0x7FFDCD440000: dwmapi.dll [25-10-2019 19:11:13] - 0x7FFD98200000: gfsdk_ssao_d3d11.win64.dll [25-10-2019 19: 11:13] - 0x75670000: steam_api64.dll [25-10-2019 19:11:13] - 0x7FFDCB2B0000: winhttp.dll [25-10-2019 19:11:13] - 0x7FFDBCCA0000: wininet.dll [25-10 -2019 19:11:13] - 0x7FFDC10D0000: winmm.dll [25-10-2019 19:11:13] - 0x7FFDCB190000: wtsapi32.dll [25-10-2019 19:11:13] - 0x7FFDCAB00000: xinput9_1_0.dll [25-10-2019 19:11:13] - 0x7FFD94D80000: tobii.gameintegration.dll [25-10-2019 19:11:13] - 0x7FFDC0C40000: WINMMBASE.dll [25-10-2019 19:11:13] - 0x7FFDCD800000: dxcore.dll [25-10-2019 19:11:13] - 0x7FFDCE570000 : CRYPTBASE.DLL [25-10-2019 19:11:13] - 0x7FFDB02C0000: bink2w64.dll [25-10-2019 19:11:13] - 0x7FFDC2620000: VCRUNTIME140.dll [25-10-2019 19:11: 13] - 0x7FFD816A0000: d3dcompiler_47.dll [25-10-2019 19:11:13] - 0x7FFDD0680000: IMM32.DLL [25-10-2019 19:11:13] - 0x7FFD94BD0000: gameoverlayrenderer64.dll [25-10-2019 19:11:13] - 0x7FFDD1570000: PSAPI.DLL [25-10-2019 19:11:13] - 0x7FFDBD730000: inputhost.dll [25-10-2019 19:11:13] - 0x7FFDCCBD0000: CoreMessaging.dll [25 -10-2019 19:11:13] - 0x7FFDC9410000: wintypes.dll [25-10-2019 19:11:13] - 0x7FFDCA6B0000: PROPSYS.dll [25-10-2019 19:11:13] - 0x7FFDBD1F0000: CoreUIComponents.dll [25-10-2019 19:11:13] - 0x7FFDCDBF0000 : ntmarta.dll [25-10-2019 19:11:13] - 0x7FFDCF1F0000: WINTRUST.dll [25-10-2019 19:11:13] - 0x7FFDD0D50000: imagehlp.dll [25-10-2019 19:11: 13] - 0x7FFD6A100000: steamclient64.dll [25-10-2019 19:11:13] - 0x7FFDCE3A0000: MSWSOCK.dll [25-10-2019 19:11:13] - 0x7FFDCA610000: VERSION.dll [25-10-2019 19:11:13] - 0x7FFD96470000: tier0_s64.dll [25-10-2019 19:11:13] - 0x7FFDA1C40000: vstdlib_s64.dll [25-10-2019 19:11:13] - 0x7FFDC10C0000: Secur32.dll [25 -10-2019 19:11:13] - 0x7FFDCEA80000: SSPICLI.DLL [25-10-2019 19:11:13] - 0x7FFDCCF10000: uxtheme.dll [25-10-2019 19:11:13] - 0x7FFDCDF10000: rsaenh.dll [25-10-2019 19:11:13] - 0x7FFDCBFC0000: d3d11.dll [25-10-2019 19:11:13] - 0x7FFDA7910000 : nvspcap64.dll [25-10-2019 19:11:13] - 0x7FFDCE990000: DEVOBJ.dll [25-10-2019 19:11:13] - 0x7FFDC6D80000: nvapi64.dll [25-10-2019 19:11: 13] - 0x7FFD69030000: nvcuda.dll [25-10-2019 19:11:13] - 0x7FFDD0EF0000: NSI.dll [25-10-2019 19:11:13] - 0x7FFDCAA80000: dhcpcsvc6.DLL [25-10-2019 19:11:13] - 0x7FFDCAA60000: dhcpcsvc.DLL [25-10-2019 19:11:13] - 0x7FFDCE0F0000: DNSAPI.dll [25-10-2019 19:11:13] - 0x7FFDD0FC0000: MSCTF.dll [25 -10-2019 19:11:13] - 0x7FFDCE5E0000: WINSTA.dll [25-10-2019 19:11:13] - 0x7FFDBB110000: nvldumdx.dll [25-10-2019 19:11:13] - 0x7FFDA5270000: nvwgf2umx.dll [25-10-2019 19:11:13] - 0x7FFD80F30000: NvCamera64.dll [25-10-2019 19:11:13] - 0x7FFDBCAF0000 : WindowsCodecs.dll [25-10-2019 19:11:13] - 0x7FFDC3D00000: urlmon.dll [25-10-2019 19:11:13] - 0x7FFDC3370000: iertutil.dll [25-10-2019 19:11: 13] - 0x7FFD80B20000: d3dcompiler_47_64.dll [25-10-2019 19:11:13] - 0x7FFDBD850000: TextInputFramework.dll [25-10-2019 19:11:13] - 0x7FFDD03B0000: clbcatq.dll [25-10-2019 19:11:13] - 0x7FFDB5000000: OneCoreCommonProxyStub.dll [25-10-2019 19:11:13] - 0x7FFDC2790000: OneCoreUAPCommonProxyStub.dll [25-10-2019 19:11:13] - 0x7FFDCC680000: dcomp.dll [25 -10-2019 19:11:13] - 0x7FFDC8E90000: MMDevApi.dll [25-10-2019 19:11:13] - 0x7FFDB48B0000: AUDIOSES.DLL [25-10-2019 19:11:13] - 0x7FFDCD230000: resourcepolicyclient.dll [25-10-2019 19:11:13] - 0x7FFDC6120000 : Windows.Gaming.Input.dll [25-10-2019 19:11:13] - 0x7FFDBC9A0000: Windows.Gaming.Input.dll [25-10-2019 19:11:13] - 0x7FFDCCFD0000: twinapi.appcore.dll [25-10-2019 19:11:13] - 0x7FFDCD410000: RMCLIENT.dll [25-10-2019 19:11:13] - 0x7FFDC8200000: Windows.System.UserDeviceAssociation.dll [25-10-2019 19:11: 13] - 0x7FFDC8CE0000: usermgrproxy.dll [25-10-2019 19:11:13] - 0x7FFD90200000: mssps.dll [25-10-2019 19:11:13] - 0x7FFD96EF0000: MSACM32.dll [25-10-2019 19:11:13] - 0x7FFD8F150000: wmvcore.dll [25-10-2019 19:11:13] - 0x7FFDA82E0000: mfperfhelper.dll [25-10-2019 19:11:13] - 0x7FFDB1EC0000: WMASF.DLL [25-10-2019 19:11:13] - 0x7FFD866E0000: spsreng.dll [25-10-2019 19:11:13] - 0x7FFD96F40000 : srloc.dll [25-10-2019 19:11:13] - 0x7FFDBD900000: Windows.UI.dll [25-10-2019 19:11:13] - 0x7FFDC20D0000: libprotobuf.dll [25-10-2019 19: 11:13] - 0x7FFDC2030000: MSVCP140.dll [25-10-2019 19:11:13] - 0x7FFDC1A10000: libeay32.dll [25-10-2019 19:11:13] - 0x7FFDC18D0000: ssleay32.dll [25-10 -2019 19:11:13] - 0x7FFDC13A0000: poco.dll [25-10-2019 19:11:13] - 0x7FFDC1100000: PocoInitializer.dll [25-10-2019 19:11:13] - 0x7FFDC0CD0000: MessageBus.dll [25-10-2019 19:11:13] - 0x7FFDA13B0000: XInput1_4.dll [25-10-2019 19:11:13] - 0x7FFDAFFC0000: deviceaccess.dll [25-10-2019 19:11:13] - 0x7FFDCDF50000: DPAPI.DLL [25-10-2019 19:11:13] - 0x7FFDC44C0000: webio.dll [25-10-2019 19:11:13] - 0x7FFDCAAE0000 : WINNSI.DLL [25-10-2019 19:11:13] - 0x7FFDC8C20000: rasadhlp.dll [25-10-2019 19:11:13] - 0x7FFDCA630000: fwpuclnt.dll [25-10-2019 19:11: 13] - 0x7FFDCDE40000: schannel.DLL [25-10-2019 19:11:13] - 0x7FFDBB590000: mskeyprotect.dll [25-10-2019 19:11:13] - 0x7FFDCE6D0000: ncrypt.dll [25-10-2019 19:11:13] - 0x7FFDCE690000: NTASN1.dll [25-10-2019 19:11:13] - 0x7FFDBB5E0000: ncryptsslp.dll [25-10-2019 19:11:13] - 0x7FFDCD7B0000: gpapi.dll [25 -10-2019 19:11:13] - 0x7FFDCA560000: cryptnet.dll [25-10-2019 19:11:13] - Scrittura di callstack per thread del processo: 9648 [25-10-2019 19:11:13] - Discussione: 13628 [25-10-2019 19:11:13] - Discussione: 6880 [25-10-2019 19:11:13] - Discussione: 3276 [25 -10-2019 19:11:13] - Discussione: 14148 [25-10-2019 19:11:13] - Discussione: 7760 [25-10-2019 19:11:13] - Discussione: 3548 [25-10 -2019 19:11:13] - Discussione: 13668 [25-10-2019 19:11:13] - Discussione: 2256 [25-10-2019 19:11:13] - Discussione: 3472 [25-10-2019 19:11:13] - Discussione: 8076 [25-10-2019 19:11:13] - Discussione: 3500 [25-10-2019 19:11:13] - Discussione: 11812 [25-10-2019 19: 11:13] - Discussione: 9660 [25-10-2019 19:11:13] - 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Discussione: 14448 [25-10-2019 19:11:13] - Discussione: 14452 [25-10-2019 19:11:13] - Discussione: 14456 [25-10-2019 19:11:13] - Discussione: 14460 [25-10-2019 19:11:13] - Discussione: 14472 [25-10-2019 19: 11:13] - Discussione: 14780 [25-10-2019 19:11:13] - Discussione: 14788 [25-10-2019 19:11:13] - Discussione: 14804 [25-10-2019 19:11: 13] - Discussione: 14808 [25-10-2019 19:11:13] - Discussione: 14812 [25-10-2019 19:11:13] - Il file di offset è disponibile in: 😄 \ Users \ Nekro \ AppData \ Local \ Temp \ 574390-20191025-191112.off. [25-10-2019 19:11:13] - Scrittura di file DMP. [25-10-2019 19:11:13] - MiniDump è disponibile in: 😄 \ Users \ Nekro \ AppData \ Local \ Temp \ 574390-20191025-191112.dmp. [25-10-2019 19:11:13] - Preparazione del file ZIP. [25-10-2019 19:11:13] - Ripresa dei thread del processo 9648. Share this post Link to post Share on other sites
Hoo 168 Posted October 28, 2019 Hi, To help work out what is happening, please could you send through the following items: Your crash dump files (located here 😄 \ Users \ Nekro \ AppData \ Local \ Temp \ 574390-20191025-191112-0.zip) Your dxdiag Your hardware settings file Instructions for gathering the above materials can be found here: Thanks. Share this post Link to post Share on other sites
lukealwayscrash 0 Posted October 29, 2019 @codemasters.com crash_dump # 574390-20191027-102255-0.zip DxDiag.txt hardwaresettings.zip Share this post Link to post Share on other sites
RedDevilKT 250 Posted October 29, 2019 Hi @lukealwayscrash Can I get you to updating to the latest Nvidia drivers please and see if this resolves your issue and this is what the crash dump is indicating. Thanks. Share this post Link to post Share on other sites
lukealwayscrash 0 Posted October 29, 2019 now I try to install the latest drivers, now I have the penultimate version and I still had problems Share this post Link to post Share on other sites
lukealwayscrash 0 Posted October 29, 2019 i have a another problem,my pc crashed while i did lap on f1 look a this image,please i have a new dumb file zip crash_dump#574390-20191029-195554-0.zip it says that the problem was caused by dxgmms2.sys Share this post Link to post Share on other sites
RedDevilKT 250 Posted October 30, 2019 Hi, the blue screen indicates that there may be an issue with the graphics drivers or the DirectX files - could you try: reinstalling the graphics drivers (latest for Nvidia should be 441.08 which I see you are on now) updating/reinstalling DirectX 12 Failing those not resolving your issue - an alternative we have listed in our known issues thread is to disable the shader cache which can be done as follows: Launch the NVIDIA Control Panel Select to "Manage 3D Settings" Click on the "Program Settings" tab Click the "Add button" Scroll down to and select the "F1 2019 Executable" from the lists of programs Click on the "Shader Cache" option within the program settings window and set this to "Off" Relaunch the game and check whether this has improved game stability. Please note that changing this option may increase your loading times. Let me know how you get on with those please. Thanks 🙂 Share this post Link to post Share on other sites
lukealwayscrash 0 Posted October 30, 2019 i managed to do a few more laps but i still crashed new crash dump crash_dump#574390-20191030-164508-0.zip @RedDevilKT Share this post Link to post Share on other sites
